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Customer Service


Better customer relationships lead to a better bottom line
Canadian Management Centre’s Customer Service training courses provide the skills and techniques to understand customer service and mprove customer satisfaction. Whether you’re a front-line staff member or a customer service manager, you’ll discover the strategies and best practices used by highly successful, world-class organizations that deliver superior service to customers. 

And, our customer service training courses are scheduled nationally to offer you the most flexibility in developing your customer service skills.  Courses are currently offerred in Live Online and Toronto.

 



  • Christel McFatridge

  • "  Instructor was very knowledgeable and questions were answered without hesitation.  "

  • "  Knowledgeable. Excellent relationship with students.  "

  • "  Thank you for a great learning experience. I found that some of what was learned is good to get my private life organized as well. Thanks.  "

  • "  I liked the small group setting, friendly atmosphere, and that all participants came from a different field of work and shared their experiences with the group.  "

  • "  I enjoyed all aspects of the course, I found it very informative and practical.  "

  • "  Lucie was a dynamic speaker and made the course materials relevant to my job.  "

  • "  The course offered very useful knowledge that I can apply to my company right away.  "

  • "  I thought the course was very interesting and the flow was very comfortable.  "

  • "  I appreciated the level of experience the speaker has. He shared relevant real life examples to support the material being taught.  "