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Customer Service


Better customer relationships lead to a better bottom line
Canadian Management Centre’s Customer Service training courses provide the skills and techniques to understand customer service and mprove customer satisfaction. Whether you’re a front-line staff member or a customer service manager, you’ll discover the strategies and best practices used by highly successful, world-class organizations that deliver superior service to customers. 

And, our customer service training courses are scheduled nationally to offer you the most flexibility in developing your customer service skills.  Courses are currently offerred in Live Online and Toronto.

 



  • Christel McFatridge

  • "  Gives me ideas/strategies to apply to real life, not just text book (school).  "

    Laurie Carstensen
    Panago Pizza Inc.

  • "  Lucie was an excellent instructor: she certainly knows her stuff. Lucie was able to interact with the group and enabled me to attain a level of confidence that wasn´t in me before.  "

  • "  Rob was very knowledgeable about the subject. His knowledge allowed him to go into detail on many of the topics.  "

  • "  The course was very informative and easy to understand.  "

  • "  I was very focused all three days as the program suited our environment very much.  "

  • "  I enjoyed the interaction between participants and the willingness of Jim to discuss items until we were all in the loop.  "

  • "  Excellent, dynamic speaker; well qualified & personable.  "

  • Debbie Dockray

  • "  I appreciate the amount of information I can immediately put to use in the workplace.  "