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Better customer relationships lead to a better bottom line
Canadian Management Centre’s Customer Service training courses provide the skills and techniques to understand customer service and mprove customer satisfaction. Whether you’re a front-line staff member or a customer service manager, you’ll discover the strategies and best practices used by highly successful, world-class organizations that deliver superior service to customers.
And, our customer service training courses are scheduled nationally to offer you the most flexibility in developing your customer service skills. Courses are currently offerred in Toronto.
" The course gave me a good general understanding of financial reports and annual reporting. "
" Way more interesting/informative than I expected "
" Peter, you have a tremendous ability to reach people. "
" Thank you for a great learning experience. I found that some of what was learned is good to get my private life organized as well. Thanks. "
" Lucie was a dynamic speaker and made the course materials relevant to my job. "
" I liked the fact that we were a small group and were able to share experiences, ideas and examples from our specific companies. "
" I liked the small group setting, friendly atmosphere, and that all participants came from a different field of work and shared their experiences with the group. "
" Rob was a very experienced instructor for detailed project management with hands-on knowledge for the PMP exam. "
" I learned how to better apply my leadership skills and to improve my managerial skills "