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Business Conversation Skills When English is a Second Language

Get the business language skills you need to improve your confidence and results.

When English is your second language, simply learning how to write business documents is not enough. Learning how to express ideas directly and clearly is the focus of this course.  Your confidence will continue growing throughout the course as you build the confidence to have  any business conversation.

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Upcoming Sessions

Date City Times Course# 32150
  • Aug 1, 2017
    - Aug 2, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
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  • Aug 14, 2017
    - Aug 15, 2017
    Vancouver, BC 9:00 AM
    - 5:00 PM
    Add to Cart
  • Aug 24, 2017
    - Aug 25, 2017
    Ottawa, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Dec 6, 2017
    - Dec 7, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
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  • Feb 19, 2018
    - Feb 20, 2018
    Vancouver, BC 9:00 AM
    - 5:00 PM
    Add to Cart
  • Feb 22, 2018
    - Feb 23, 2018
    Ottawa, ON 9:00 AM
    - 5:00 PM
    Add to Cart

Do you need a different date or location? We offer Courses On Request.

Course Details

What You Will Learn

  • Develop an understanding of cultural differences in conversation
  • Create realistic conversational goals
  • Express yourself using stimulating business language
  • Compile dozens of techniques for effective business conversation
  • Analyze and overcome barriers in nonverbal communication
  • Evaluate and master problems in listening to and understanding others
  • Recognize different styles and guidelines in business conversations
  • Develop your own action plan for improving your business conversation skills

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How You Will Benefit

  • Increase clarity and self-confidence when interacting with upper management and colleagues on a daily basis
  • Gain the ability to become professionally assertive and focus on the issues being addressed
  • Understand the nuances of verbal and non-verbal aspects of business conversation
  • Ensure clear communication amongst your staff

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Course Features

  • Structured case studies to apply learning in groups
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Worksheets and exercises to enhance participation and learning


Who Should Attend

Business and technical professionals who are new to Canada and/or have difficulties in the verbal and non-verbal aspects of business conversation.

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