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" I felt confident before the course and now I feel even much better while knowing the recipe and the rationale of the win-win negotiation parties. "
" Thank you John for sharing your knowledge, experiences and allowing us to share ours. Invaluable experience! "
Canada Post Corporation
" A big part was our instructor, Susan. She was extremely knowledgeable and had great teaching skills. She certainly helped clear up a lot of questions I had and made the course much more interesting. "
" I enjoyed the areas that focused on the process, as opposed to the project management side. "
" The Instructor was great with real life experiences. The course offered good information and concepts that I can take home and use immediately. "
" Janelle is a terrific course administrator. She made everything very easy to understand and the information was of benefit to my boss and I. "
" Way more interesting/informative than I expected "
" This was very interesting and useful given that is was delivered in the context of real life experiences and the workplace rather than approaching it from a theoretical point of view. "
" I enjoyed the instructor, who was very knowledgeable and realistic. "
" The course offered a clear and concise approach to the presentation and support material - very focused. "