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  • "  I was very focused all three days as the program suited our environment very much.  "

  • "  Excellent, very participative group, good techniques & learning.  "

    David Fitzke
    Delta Dental Plan Michigan

  • "  Lucie was a dynamic speaker and made the course materials relevant to my job.  "

  • "  There was a consistent effort to apply theory to real life.  "

  • "  The course had a dynamic presenter, appropriate class size and venue, and broad topic coverage.  "

  • "  I enjoyed how the facilitator adapted the course to the needs of participants while still achieving the objectives.  "

  • "  The small size of the group allowed us to move through material quickly and still have good discussions.  "

  • "  The exercises were terrific. I am going to see if our teams are forming, storming, norming or performing. I am also going to look at the DiSC exercise we did to see if there are things I can do to perform more effectively with others.  "

  • "  The material was very appropriate and in-line with my previous training. I really enjoyed the section on dealing with conflict and the self-evaluations.  "

  • "  It has met and exceeded my expectation and for a new manager. This course was great.  "