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" I was very focused all three days as the program suited our environment very much. "
" Excellent, very participative group, good techniques & learning. "
Delta Dental Plan Michigan
" Lucie was a dynamic speaker and made the course materials relevant to my job. "
" There was a consistent effort to apply theory to real life. "
" The course had a dynamic presenter, appropriate class size and venue, and broad topic coverage. "
" I enjoyed how the facilitator adapted the course to the needs of participants while still achieving the objectives. "
" The small size of the group allowed us to move through material quickly and still have good discussions. "
" The exercises were terrific. I am going to see if our teams are forming, storming, norming or performing. I am also going to look at the DiSC exercise we did to see if there are things I can do to perform more effectively with others. "
" The material was very appropriate and in-line with my previous training. I really enjoyed the section on dealing with conflict and the self-evaluations. "
" It has met and exceeded my expectation and for a new manager. This course was great. "