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Our professional development events offer new perspectives and world-class approaches. They feature highly acclaimed strategists and practitioners and provide unique opportunities to exchange ideas and interact with experts. And most importantly, they deliver practical and readily applicable solutions for you to put to action immediately.
Responding to Conflict: From Friction to Action
Mar 28. 2017 2-3pm ET
" Excellent subject knowledge & depth, very clear & methodical, and excellent mentor. "
" The course had a dynamic presenter, appropriate class size and venue, and broad topic coverage. "
" The course was very professional and friendly. Ms. Rose was a joy to be around and she made all the role-playing games not as intimidating as I thought they'd be. "
" Leader was very excellent in delivering her material. I was able to learn different techniques to use when dealing with my customers and co-workers. "
" The instructor was upbeat, knowledgeable and flexible with the content. "
" A big part was our instructor, Susan. She was extremely knowledgeable and had great teaching skills. She certainly helped clear up a lot of questions I had and made the course much more interesting. "
" I enjoyed the areas that focused on the process, as opposed to the project management side. "
" I liked the templates & worksheet examples. I can apply them to my ongoing and future projects at work. "
" I now understand how Finance comes up with the numbers for Balance Sheet, Cash flow Sheet and Income Statement. I can now see and understand how my company is doing. I also have more of an understanding in how to budget and how our company comes to terms with cutbacks at the office. "