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Explore a wide range of topics from finance, to sales & marketing, to manufacturing to customer service and office support in this section.
Research and White Papers
" I like the course binder, as it provides background knowledge and will serve as a reference for the future. "
" I liked the focus on practical examples of the lessons taught, as well as opportunities to practice the tools in teams. This allowed us to better understand, and obviously practice what we were learning, on work based examples. Therefore we learned and got some preliminary work done. "
" Very good course, strongly recommend to others "
ISC – Information Services Corporation
" I thought the course was very interesting and the flow was very comfortable. "
" Very useful, great examples and scenarios. Best seminar I have attended! "
" The course offered very useful knowledge that I can apply to my company right away. "
" Leader was very excellent in delivering her material. I was able to learn different techniques to use when dealing with my customers and co-workers. "
" I liked the fact that we were a small group and were able to share experiences, ideas and examples from our specific companies. "
" My organization is only now starting to use strategic planning; this course provided me with the information I need to help my departments and my division to move ahead. "
University of Toronto
" The instructor was upbeat, knowledgeable and flexible with the content. "