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Interpersonal Skills for Managers

Shape the way others perceive and respond to you.

Improve your influence and effectiveness with others. Learn how to communicate more effectively and create a climate for positive action. Return to work better able to motivate, influence change and foster teamwork.

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Upcoming Sessions

Date City Times Course# 32575
  • Sep 6, 2017
    - Sep 8, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Nov 27, 2017
    - Nov 29, 2017
    Calgary, AB 9:00 AM
    - 5:00 PM
    Add to Cart
  • Dec 13, 2017
    - Dec 15, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Feb 26, 2018
    - Feb 28, 2018
    Mississauga, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Feb 28, 2018
    - Mar 2, 2018
    Calgary, AB 9:00 AM
    - 5:00 PM
    Add to Cart
  • Mar 5, 2018
    - Mar 7, 2018
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart

Do you need a different date or location? We offer Courses On Request.


Course Details

What You Will Learn

  • Recognize and manage the complex processes of communication in order to achieve performance excellence through interpersonal co-operation
  • Identify and apply new skills and strategies to enhance individual and team performance
  • Identify and analyze communication styles and practice appropriate strategic interpersonal skills to develop and maintain productive workplace relationships
  • Motivate and influence others to work co-operatively toward achieving organizational and team goals by effectively communicating high standards, offering productive performance feedback, and recognizing individual accomplishments

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How You Will Benefit

  • Gain a better understanding of your personal style and your impact on others
  • Discover how to minimize conflict and foster teamwork
  • Improve the “people” side of your job
  • Create a positive work environment
  • Build a strong management team

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Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Worksheets and exercises to enhance participation and learning

Fee

Who Should Attend

Managers, supervisors and team leaders who work in constant communication with others to achieve results.

Course Type

Accreditation

Facilitators

Read Reviews

The reviews below are from course evaluations.



  • "  I enjoyed the diverse group, excellent leader and variety of topics.  "

  • "  The material was well presented and the course leader got everyone involved in the session. The interaction with other people made it a greater learning experience.  "

  • "  The teacher´s enthusiasm was communicative. What I have learned during this class will be beneficial both to my personal and professional life.  "

  • "  I liked the practical, hands-on exercises that gave us an opportunity to apply the theoretical knowledge provided during the course to situations we face at the workplace.  "

  • "  The small group of people from different backgrounds made the course both interesting and very informative.  "

  • This course has helped the following company outperform.

    Department of National Defence

  • This course has helped the following company outperform.

    Dundee Precious Metals Inc.

  • This course has helped the following company outperform.

    ESRI Canada

  • This course has helped the following company outperform.

    Moneris Solutions

  • This course has helped the following company outperform.

    Railtech Ltd.