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Leading with Emotional Intelligence

Inspire, support and influence team members and external customers through EI.
 
The best practices and core competencies of emotional intelligence (EI) are at the heart of successful leadership. Every leader must have strong and impactful relationships so their organizations can be highly effective, fast reacting, and innovative. This course uses an integrated competency approach to help you develop this crucial skill. You’ll also get hands-on opportunities to practice and apply methods for consistently using emotional intelligence (EI).
 

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Upcoming Sessions

Date City Times Course# 32133
  • Jun 7, 2017
    - Jun 9, 2017
    Calgary, AB 9:00 AM
    - 5:00 PM
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  • Jun 26, 2017
    - Jun 28, 2017
    Mississauga, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Aug 14, 2017
    - Aug 16, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Sep 27, 2017
    - Sep 29, 2017
    Vancouver, BC 9:00 AM
    - 5:00 PM
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  • Oct 18, 2017
    - Oct 20, 2017
    Mississauga, ON 9:00 AM
    - 5:00 PM
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  • Nov 8, 2017
    - Nov 10, 2017
    Calgary, AB 9:00 AM
    - 5:00 PM
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  • Nov 13, 2017
    - Nov 15, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
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  • Dec 18, 2017
    - Dec 20, 2017
    Ottawa, ON 9:00 AM
    - 5:00 PM
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  • Feb 12, 2018
    - Feb 14, 2018
    Toronto, ON 9:00 AM
    - 5:00 PM
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  • Mar 21, 2018
    - Mar 23, 2018
    Mississauga, ON 9:00 AM
    - 5:00 PM
    Add to Cart

Do you need a different date or location? We offer Courses On Request.


Course Details

What You Will Learn

  • Recognize and consciously use emotional data to create and maintain productive workplace relationships and team environments
  • Manage and adapt emotional behaviours that impact leadership in a variety of workplace situations
  • Integrate empathy to promote strong relationships
  • Apply collaborative, inclusive and creative communication practices 
  • Gain emotional insights to understand and implement change
  • Implement emotionally intelligent motivational skills to achieve team results

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How You Will Benefit

  • Lead powerfully with presence and impact
  • Gain valuable emotional insights and awareness to inspire and maintain productive relationships 
  • Manage and adapt emotional behaviors that expand your sphere of credibility and influence  
  • Use empathy to promote strong relationships
  • Apply collaborative, inclusive and creative communication practices
  • Harness emotionally intelligent motivational skills to achieve team results
     

Download Full Course Outline

Course Features

  • Personal Listening Profile® assessment – learn your preferred listening style and how that impacts your communication and relationship with others
  • Dealing with Conflict Instrument – understand how different conflict-handling styles affect interpersonal and group dynamics—and learn to choose the appropriate style for any situation
  • Self-reflection exercises to enhance self-awareness and gain insight into your behaviour
  • Worksheets and exercises to enhance participation and learning
  • Group activities to help transfer learned skills and behaviour to the working world
     

Fee

Who Should Attend

 Leaders and managers who need to create a healthy, productive workplace and organizational culture by enhancing their overall effectiveness through EI.

Course Type

Accreditation

Facilitators

Read Reviews

The reviews below are from course evaluations.



  • "  It was very participative and enabled us to draw on strengths from a variety of corporate cultures.  "

  • "  The concept addressed the need to deal with individual´s emotional and rational processes when managing them. It added a dimension that I have always found lacking. The emphasis on clear communication and avoiding clouding issues on diplomatic language to create a positive working environment was most helpful.  "

  • "  The class size was small; we had a wonderful mix of people. Peter was very good a gauging what the class needed and where we should spend more time.  "

  • "  I think the workshop was informative and practical. I believe the class size was perfect. You need to continue running this seminar.  "

  • "  Enjoyed course very much.  "

  • This course has helped the following company outperform.

    ClaimSecure Inc

  • This course has helped the following company outperform.

    CTC Train Canada

  • This course has helped the following company outperform.

    Moneris Solutions

  • This course has helped the following company outperform.

    Parks Canada

  • This course has helped the following company outperform.

    Toyota Motor Manufacturing Canada