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Management Skills for New Managers (Live Online)

Gain the foundational skills you need to succeed. 

This course will give you the crucial foundational skills to shift from being an individual contributor to a well-respected manager who can achieve team synergy and drive bottom-line performance.
Using guided role play, exercises and skill practice sessions, you will discover how to adjust your management style and tackle new challenges. In-depth skills practice using the Situational Leadership II ® model combined with interactive activities take you through the paces of motivation, delegation, coaching, communication, performance management and leadership. You will be able to improve on key weakness areas, play to your strength and get the best results from every member of your team

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Upcoming Sessions

Date City Times Course# 62238
  • Jul 11, 2017
    - Jul 20, 2017
    Live Online 2:00 PM
    - 5:00 PM
    Add to Cart
  • Aug 15, 2017
    - Aug 24, 2017
    Live Online 2:00 PM
    - 5:00 PM
    Add to Cart
  • Oct 10, 2017
    - Oct 19, 2017
    Live Online 2:00 PM
    - 5:00 PM
    Add to Cart
  • Dec 5, 2017
    - Dec 14, 2017
    Live Online 2:00 PM
    - 5:00 PM
    Add to Cart
  • Jan 30, 2018
    - Feb 8, 2018
    Live Online 2:00 PM
    - 5:00 PM
    Add to Cart
  • Mar 6, 2018
    - Mar 15, 2018
    Live Online 2:00 PM
    - 5:00 PM
    Add to Cart

Do you need a different date or location? We offer Courses On Request.

Course Details

What You Will Learn

Your Role as a Manager
  • The roles and responsibilities managers perform
  • The Manager Effectiveness Formula
  • Performance Management
  • The goal of performance management
  • A process and system for effective performance management
Effective Communication
  • The building blocks of effective communication
  • Communicating with virtual teams
  • Motivation: Creating a Climate for Engagement
  • The cost of demotivation
  • Creating a motivational climate                  
The Art of Influencing Others
  • Understanding and appreciating Situational Leadership® II
  • The three skills of a situational leader
  • Understanding your perceived leadership style
Lesson 4
Coaching for Performance
  • The AMA GUIDE coaching model
  • Coaching for behavioral challenges
  • Delegation for Growth and Development
  • Barriers to effective delegation
  • Conducting a delegation discussion

How You Will Benefit

  • Gain a deeper understanding of your roles and responsibilities
  • Improve communication to effectively set expectations for yourself and your direct reports
  • Adapt your leadership style to meet the needs of individual team members
  • Communicate organizational goals that get results
  • Apply delegation strategies to increase motivation and productivity
  • Use effective coaching techniques to maximize your team’s performance

Additional Details

Four 3-hour sessions run over a 2 week period (Tuesday and Thursday in 2 consecutive weeks). 

Live Online courses are delivered in partnership with the American Management Association.

These courses offer the high-calibre faculty and quality content that Canadian Management Centre is known for, but in a live online format— delivered in easy-to-manage lesson installments that won’t disrupt your work week. Learn new skills, sharpen existing ones and enhance your career journey!

  • Interactive, instructor-led course in a user-friendly platform
  • Talk and text with faculty and peers via chat and VoIP
  • Share files and work in breakout group activities
  • Access live, 24/7 customer support throughout your AMA learning experience
  • Lessons are divided into manageable 3-hour blocks


  • $2,300 Member         
  • $2,599 non Member

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Who Should Attend

Managers with one to three years of experience who are seeking additional management training.