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Managing Stress and Emotions in the Workplace

Don’t let stress take over!  Remain calm, cool and collected in highly intense and difficult work environments.

The pressure of doing more with less resources and tighter timelines can be stressful. Learn how to increase personal and workplace productivity and feel more energized at the end of your day.

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Upcoming Sessions

Date City Times Course# 32540
  • Sep 11, 2017
    - Sep 12, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Dec 11, 2017
    - Dec 12, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Mar 15, 2018
    - Mar 16, 2018
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart

Do you need a different date or location? We offer Courses On Request.

Course Details

What You Will Learn

  • Consider how perceptions have a direct impact on your emotions and understand how to modify your perceptions
  • Analyze how hurt, loss, anxiety, anger, guilt and depression trigger emotional arousal and reactions
  • Make the connection between emotions and workplace stress
  • Practice hands-on techniques to keep from being “emotionally hijacked” at work
  • Practice using emotional feedback and practical intuition as a tool to be more perceptive
  • Apply “head level” and “heart level” information to make better quality decisions

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How You Will Benefit

  • Discover how you can stay focused in the face of stress and frustration
  • Deal effectively with intimidating and explosive personalities
  • Create a positive workplace environment
  • Minimize risk due to ‘out of control’ employees

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Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Structured case study(ies) to apply learning in groups
  • Hands-on activities engage participants in demonstrating skills


Who Should Attend

Managers, supervisors and individuals who need to coach others and/or face emotional and stressful situations at work

Course Type



Read Reviews

The reviews below are from course evaluations.

  • "  I liked the opportunity for self-examination and reflection.  "

  • "  I liked the group interaction and sharing of experiences the most. It helped me see that other people go through similar situations as I do and my feelings are not unusual.  "

  • "  We all took away things that we can use in all walks of life.  "

  • "  We only had seven people registered and it made for a very productive training session.  "

  • "  The audiovisual portions of the course were interesting and entertaining. The group work was also good.  "

  • "  I like the simple fact that it was an open group forum relating to the binder and not page-by-page in the binder. This type of discussion opens the mind up and you think things through rather than just reading the words.  "

  • This course has helped the following company outperform.

    FundSERV Inc