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The Enemy of Engagement

Mark Royal and Tom Agnew

New data collected by Hay Group management consultants suggest that many high-potential employees are also frustrated employees. Individuals who are highly engaged but face barriers at work preventing them from doing their jobs effectively represent 20 percent or more of the workforce. That’s a whopping number, and one that provides a devastating critique of workplace cultures today, with their procedural red tape, ever-shifting priorities, and persistent demands to do more with less.

Listen to this one-hour webcast with Mark Royal and Tom Agnew, authors of The Enemy of Engagement, to explore the top employee engagement questions asked during Canadian Management Centre’s National Thought Leader Series and the solutions they have provided for these workplace frustrations.

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  • "  It has met and exceeded my expectation and for a new manager. This course was great.  "

  • "  There was lots of interaction. The small group allowed more time for in depth discussions.  "

  • "  I liked everything about the course but enjoyed the case evaluations the most. With the cases, we were putting all the analytical tools together through practical use rather than just theoretically.  "

  • "  I liked the fact that Harry covered not just the hard skills, but also the soft skills. He showed a real interest and went out of his way to help us learn.  "

  • "  The course offered a clear and concise approach to the presentation and support material - very focused.  "

  • Debbie Dockray

  • "  I enjoyed how the facilitator adapted the course to the needs of participants while still achieving the objectives.  "

  • "  It was a small group, which made it more of a coaching and mentoring environment, enabling the participants to readily apply the new techniques and concepts to their own environments.  "

  • "  I liked the focus on practical examples of the lessons taught, as well as opportunities to practice the tools in teams. This allowed us to better understand, and obviously practice what we were learning, on work based examples. Therefore we learned and got some preliminary work done.  "

  • "  I thought that we had a perfect size for a course such as this. There were twelve in attendance, and it made for a very good rapport with one another.  "