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The Enemy of Engagement

Mark Royal and Tom Agnew

New data collected by Hay Group management consultants suggest that many high-potential employees are also frustrated employees. Individuals who are highly engaged but face barriers at work preventing them from doing their jobs effectively represent 20 percent or more of the workforce. That’s a whopping number, and one that provides a devastating critique of workplace cultures today, with their procedural red tape, ever-shifting priorities, and persistent demands to do more with less.

Listen to this one-hour webcast with Mark Royal and Tom Agnew, authors of The Enemy of Engagement, to explore the top employee engagement questions asked during Canadian Management Centre’s National Thought Leader Series and the solutions they have provided for these workplace frustrations.


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  • "  Excellent, dynamic speaker; well qualified & personable.  "

  • "  Thank you John for sharing your knowledge, experiences and allowing us to share ours. Invaluable experience!  "

    Paolo Tuscano
    Canada Post Corporation

  • "  The course was very informative and easy to understand.  "

  • "  The personalized involvement by the course leader made the learning relevant to the real world.  "

  • "  Knowledgeable. Excellent relationship with students.  "

  • "  This was very interesting and useful given that is was delivered in the context of real life experiences and the workplace rather than approaching it from a theoretical point of view.  "

  • "  I learned how to better apply my leadership skills and to improve my managerial skills  "

  • "  Excellent subject knowledge & depth, very clear & methodical, and excellent mentor.  "

    David Johnson

  • "  The number of course participants allowed a direct interaction between the trainer and students. Also, the trainer used the structure of topics and challenging statements to wake the students up from their day-to-day work procedures.  "

  • Christel McFatridge