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Emotional Intelligence: Techniques to Increase Team Engagement & Results
Canadian Management Centre
Emotions affect people twenty-four hours a day regardless of where they find themselves. It goes without saying that emotions have a significant impact on how people behave and communicate, as individuals and as members of groups.
Emotional intelligence (EI) is the intelligence that people have when they are in tune with their emotions and are also aware of what people around them are feeling. People with emotional awareness then use this knowledge as they manage their own behaviours and as they interact with others.
Research indicates that people with a high degree of EI are more likely to be successful. They have a knack for communicating effectively and building relationships that allow them to draw on the abilities of the people around them.
" I enjoyed the speaker. Susan was organized and spoke well. The course will help me control my workload by using the task bar. I am excited about using it. "
" I have learned how to be effective at leading my first meeting with my staff: communication, motivation and decision-making. "
" I enjoyed the instructor, who was very knowledgeable and realistic. "
" I liked the focus on practical examples of the lessons taught, as well as opportunities to practice the tools in teams. This allowed us to better understand, and obviously practice what we were learning, on work based examples. Therefore we learned and got some preliminary work done. "
" The course offered very useful knowledge that I can apply to my company right away. "
" I liked the opportunity to interact with other project managers. "
" Thank you so much. I walked away with more than I expected. "
Atomic Energy of Canada Ltd.
" I was very focused all three days as the program suited our environment very much. "
" Extremely valuable, the seminar exceeded my expectations. "
" I like the course binder, as it provides background knowledge and will serve as a reference for the future. "