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Emotional Intelligence: Techniques to Increase Team Engagement & Results
Canadian Management Centre
Emotions affect people twenty-four hours a day regardless of where they find themselves. It goes without saying that emotions have a significant impact on how people behave and communicate, as individuals and as members of groups.
Emotional intelligence (EI) is the intelligence that people have when they are in tune with their emotions and are also aware of what people around them are feeling. People with emotional awareness then use this knowledge as they manage their own behaviours and as they interact with others.
Research indicates that people with a high degree of EI are more likely to be successful. They have a knack for communicating effectively and building relationships that allow them to draw on the abilities of the people around them.
" I liked the opportunity to interact with other project managers. "
" The one thing I liked best about the course was the amount of information I had learned in only two days! "
" Thank you for a great learning experience. I found that some of what was learned is good to get my private life organized as well. Thanks. "
" Significantly exceeded my expectations. By far the best Unit have taken so far (I,II,III). "
" Jim was a great facilitator and kept the energy level high. The course was fast-moving and applicable. "
" The course was interactive, informative and helpful in all aspects. "
" Extremely valuable, the seminar exceeded my expectations. "
" I enjoyed all aspects of the course, I found it very informative and practical. "
" The course offered very useful knowledge that I can apply to my company right away. "
" Instructor was very knowledgeable and questions were answered without hesitation. "