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Management Skills for New Supervisors (Live Online)

Take your management skills to a higher level of proficiency.

If you're crunched for time and juggling with multiple deadlines, the Live Online format gives you the flexibility to learn the tools and proven techniques savvy supervisors know. You'll learn to plan, organize, communicate and monitor with greater effectiveness and be better equipped to handle your new responsibilities and challenges with increased confidence, respect and power.

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Upcoming Sessions

Date City Times Course# 62248
  • Aug 8, 2017
    - Aug 17, 2017
    Live Online 2:00 PM
    - 5:00 PM
    Add to Cart
  • Oct 3, 2017
    - Oct 12, 2017
    Live Online 2:00 PM
    - 5:00 PM
    Add to Cart
  • Dec 5, 2017
    - Dec 14, 2017
    Live Online 2:00 PM
    - 5:00 PM
    Add to Cart
  • Feb 6, 2018
    - Feb 15, 2018
    Live Online 2:00 PM
    - 5:00 PM
    Add to Cart

Do you need a different date or location? We offer Courses On Request.

Course Details

What You Will Learn

Expectations and Responsibilities of Your New Role
  • Different supervisory styles
  • Understanding your role in motivating
  • Feedback and delegation as motivators
  • Four basic management functions
Becoming a Great Communicator; Coaching for Development and Performance
  • Listening and questioning skills
  • Nonverbal and other methods of communication
  • Coaching for high quality performance
Conducting Performance Appraisals; Managing Workforce Challenges
  • Effective and valuable performance appraisals
  • Record-keeping and compliance issues
  • Supervisory challenges and how to address them
  • Diversity in the workplace
Making the Best Use of Time; Planning for Continued Growth
  • Time management and how to avoid time wasters
  • The Priority Matrix
  • How to manage effective meetings

How You Will Benefit

  • Understand the management skills needed to succeed in a rapidly changing environment
  • Learn to plan, organize, communicate and monitor
  • Apply the most appropriate supervisory style to each individual and situation
  • Understand your legal responsibilities
  • Learn management skills to help you give constructive criticism
  • Maximize productivity by leveraging diversity and individual differences
  • Learn techniques to help you cope with difficult employees
  • Use delegation for effective employee development, time management and motivation
  • Increase job satisfaction and work output through coaching

Additional Details

Four 3-hour sessions run over a 2 week period

Live Online courses are delivered in partnership with the American Management Association.

These courses offer the high-calibre faculty and quality content that Canadian Management Centre is known for, but in a live online format— delivered in easy-to-manage lesson installments that won’t disrupt your work week. Learn new skills, sharpen existing ones and enhance your career journey!

  • Interactive, instructor-led course in a user-friendly platform
  • Talk and text with faculty and peers via chat and VoIP
  • Share files and work in breakout group activities
  • Access live, 24/7 customer support throughout your AMA learning experience
  • Lessons are divided into manageable 3-hour blocks


  • $2,100 Member         
  • $2,399 non Member

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Who Should Attend

New supervisors with less than five years of supervisory experience.