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  • "  I felt confident before the course and now I feel even much better while knowing the recipe and the rationale of the win-win negotiation parties.  "

  • "  I enjoyed all aspects of the course, I found it very informative and practical.  "

  • "  Excellent, very participative group, good techniques & learning.  "

    David Fitzke
    Delta Dental Plan Michigan

  • "  Overall, an excellent seminar. I have recommended it to other dept coworkers already.  "

  • "  An exceptional course. The course was very well coordinated. The social activities were well placed during the week to help facilitate networking ...  "

    Ken Budzak
    ISC - Information Services Corporation

  • "  Susan gave very good, interesting information on topics that I thought were going to be difficult. She made the course fun and full of insight.  "

  • "  Thank you John for sharing your knowledge, experiences and allowing us to share ours. Invaluable experience!  "

    Paolo Tuscano
    Canada Post Corporation

  • "  I liked the small group setting, friendly atmosphere, and that all participants came from a different field of work and shared their experiences with the group.  "

  • "  The personalized involvement by the course leader made the learning relevant to the real world.  "

  • "  The number of course participants allowed a direct interaction between the trainer and students. Also, the trainer used the structure of topics and challenging statements to wake the students up from their day-to-day work procedures.  "