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" The instructor was very knowledgeable and provided information that could be put to use immediately. Also, questions were answered in a direct manner, with assistance from the group. "
" The course was very well detailed. The interaction with the facilitator regarding actual business plan activities and challenges was excellent. "
" The instructor was very energetic & dynamic. She provided excellent examples and skillfully directed the discussions. She also has a wonderful sense of humour. "
Fisheries & Oceans Canada
" I liked the small group setting, friendly atmosphere, and that all participants came from a different field of work and shared their experiences with the group. "
" The course was interactive, informative and helpful in all aspects. "
" We were able to work on projects we are currently working on back at the office. This made the training more relevant. "
" Leader was very excellent in delivering her material. I was able to learn different techniques to use when dealing with my customers and co-workers. "
" The number of course participants allowed a direct interaction between the trainer and students. Also, the trainer used the structure of topics and challenging statements to wake the students up from their day-to-day work procedures. "
" The course was very professional and friendly. Ms. Rose was a joy to be around and she made all the role-playing games not as intimidating as I thought they'd be. "
" The instructor was upbeat, knowledgeable and flexible with the content. "