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" Networking with other financial professionals provided valuable information and insight into specific issues and suggested resolutions. In addition, information on web sites and other information resources was helpful. "
" Leader was very excellent in delivering her material. I was able to learn different techniques to use when dealing with my customers and co-workers. "
" Lucie was an excellent instructor: she certainly knows her stuff. Lucie was able to interact with the group and enabled me to attain a level of confidence that wasn´t in me before. "
" I learned how to better apply my leadership skills and to improve my managerial skills "
" The course was interactive, informative and helpful in all aspects. "
" Peter, you have a tremendous ability to reach people. "
" Amazing instructor -- knowledgeable, capture attention, able to gently push people in right direction. I very much enjoyed Janelle's sense of humour. "
" Thank you John for sharing your knowledge, experiences and allowing us to share ours. Invaluable experience! "
Canada Post Corporation
" The course offered a clear and concise approach to the presentation and support material - very focused. "
" Jim was a great facilitator and kept the energy level high. The course was fast-moving and applicable. "