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Secret to Getting Through to Anyone

Listen to Kathryn Mayer

Sheila Jaggard

Participant - Tony P.



  • "  I thought that we had a perfect size for a course such as this. There were twelve in attendance, and it made for a very good rapport with one another.  "

  • "  Just about everything covered in this course I can use immediately in the office.  "

  • "  Excellent, dynamic speaker; well qualified & personable.  "

  • "  I liked the real-life examples provided by the instructor and by others in the class - it allowed me to see how I might apply what I was learning to my own situation.  "

  • "  This course worked well for me as a new buyer.  "

  • "  Excellent, very participative group, good techniques & learning.  "

    David Fitzke
    Delta Dental Plan Michigan

  • "  Leader was very excellent in delivering her material. I was able to learn different techniques to use when dealing with my customers and co-workers.  "

  • "  Course material was very organized and easy to read. It will be a good resource in the future. The course leader was very knowledgeable and personable.  "

  • "  Very useful, great examples and scenarios. Best seminar I have attended!  "

  • "  I liked everything about the course but enjoyed the case evaluations the most. With the cases, we were putting all the analytical tools together through practical use rather than just theoretically.  "