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" We were able to work on projects we are currently working on back at the office. This made the training more relevant. "
" Significantly exceeded my expectations. By far the best Unit have taken so far (I,II,III). "
" I like the course binder, as it provides background knowledge and will serve as a reference for the future. "
" Excellent, very participative group, good techniques & learning. "
Delta Dental Plan Michigan
" There was lots of interaction. The small group allowed more time for in depth discussions. "
" I enjoyed all aspects of the course, I found it very informative and practical. "
" I liked the focus on practical examples of the lessons taught, as well as opportunities to practice the tools in teams. This allowed us to better understand, and obviously practice what we were learning, on work based examples. Therefore we learned and got some preliminary work done. "
" I enjoyed the interaction between participants and the willingness of Jim to discuss items until we were all in the loop. "
" I liked how the theory tied in well with practical experience. I was able to take away many tools to implement at work. "
" I liked the fact that Harry covered not just the hard skills, but also the soft skills. He showed a real interest and went out of his way to help us learn. "