The Successful Virtual Team Member

  • Working Virtually
    Professional Effectiveness
  • Course Code: 62908

Apply specialized skills to be a value-added contributor in virtual teams

It’s a paradox: As a member of a virtual team, you’re often more visible than you might be in person. Why? Because effective communications, trust and a strong virtual presence need to be quickly established when working with other team members. If this is done, you’ll stand out as a valued contributor. If not, you risk standing out as a non-contributor. Take this course to learn how to establish your presence and communicate effectively in a virtual realm, build strong virtual team relationships, and collaborate with success. In addition, you’ll gain tools and techniques to influence others, address differences before they become conflicts, foster trust and credibility, and much more.

How You Will Benefit


  • Identify the Differences, Challenges and Benefits Associated with Working Remotely
  • Rate Yourself on the Characteristics of an Effective Virtual Team Member
  • Determine Behaviors That Foster Trust, Credibility and Professionalism
  • Use Your Voice to Engage and Influence Others—Virtually
  • Select the Communication Modes That Match Your Message
  • Build Relationships with Your Team Members and Leader
  • Address Cultural Differences


The Virtual Team Member: Challenges and Opportunities

  • Identify the Characteristics of Effective Teams and Effective Virtual Team Members
  • Make Valued Contributions to Your Team’s Objectives
  • Recognize That Value Is Demonstrated Differently in Virtual vs. Onsite Work Environments

Establishing Your Presence in the Virtual Setting

  • Identify Behaviors That Foster Trust, Credibility and Professionalism
  • Use Your Voice Effectively to Convey Confidence and Impact
  • Increase the Visibility of Your Work and Virtual Team Contributions



  • Creating a Strong Message to Influence Others
  • Learn How Channels of Communication Differ in the Virtual Setting
  • Make Sure You Are Perceived as an Effective and Reliable Virtual Team Member


Establishing Relationships

  • Establish a Professional Relationship with Your Virtual Peers
  • Forge a Strong Relationship with Your Manager/Supervisor
  • Ask for Feedback and Promote Collaboration
  • Make Virtual Team Meetings More Engaging and Productive

Cross-Cultural Communication—Best Practices

  • Recognize Your Organization’s Culture and Its Accepted Behaviors
  • Understand and Navigate Cultural Differences and Language Barriers


Who Should Attend



Anyone who is part of or interacts with virtual, remote or mobile teams.


5 Reviews 5 Star

Course Reviews

  • Bridgette D., Program Analayst, BOEM Jun 18, 2020

    Good interaction and activities.

  • Janet S., Administration & Consular Manager, New Zealand High Commission Jun 18, 2020

    I found the discussion helpful and a lot of tips. Great learning experience at a distance!


  • Connie O., Sales upport Specialist, EDUCATION NETWORKS OF AMERICA Jun 18, 2020

    this was more collaborative than i thought it would be. The presenter, Terri was top notch!

  • LaTaunya D., , Export Import Bank of the US Jun 18, 2020

    Content is great and relevant for the full-time telework space were in. Terri is very knowledgeable/offers great tips to be successful virtually. Also class was small which allowed more personal feedback.

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