Communicating with Confidence

  • Communication & Interpersonal Skills
  • Course Code: 62210

There’s no shortage of ways to communicate quickly in the Digital Age. But what happens face-to-face when you need to find the right words and communicate them in the right way?

Let’s face it: There’s no substitute for in-person, one-on-one communication, and having the skills to master such interactions is crucial for both business and personal success. This unique 2-day course is designed to give you a strong foundation in essential communication skills and competencies. Through practice sessions and role plays, you’ll be on your way to developing the confidence and communication know-how you need to establish yourself in the business world—and keep moving ahead throughout your career.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Optimize communication skills you already have
  • Get strategies to better assimilate verbal information
  • Effectively interpret shared knowledge
  • Improve work relationships and reduce misunderstandings
  • Communicate clearly and appropriately—and with greater confidence
  • Choose the right words even in difficult circumstances
  • Expand your influence and be recognized for your skills

Assessing Your Communication Skills

  • Understanding the skills you already possess
  • Assessing your effectiveness and identifying improvement areas

Developing Your Listening Competencies

  • Defining the competencies of effective listening
  • Identifying the different components of the information you’re hearing
  • How to take a more active role when listening
  • Increasing comprehension through mental openness and feedback

Increasing Cognitive Skills to Promote Comprehension

  • Discerning, analyzing and evaluating
  • Visual aspects of verbal communication
  • Relating information productively to your own experiences
  • Creating mental cross-references between old and new information
  • Framing statements and discussions

Roadmap for Clearer Communication

  • Understanding effective body language and appropriate word choice
  • Finding mutual connections or similarities to enhance communication
  • Controlling emotions and establishing the right tone of voice
  • Storytelling with imagery, passion and evocative language
  • Creating a personal action plan

 

Who Should Attend

Early career professionals or anyone interested in enhancing their fundamental verbal communication skills, including coordinators, specialists, analyst, consultants, associate managers, project managers and leadership-track administrative professionals.

Please note: Live Online sessions are conducted in partnership with American Management Association.

 

Fees

$2,045 Member Fee
$2,195 Non Member Fee
View our pricing options and start saving today
3 Reviews 5 Star

Course Reviews

  • Brooke D., National Account Manager, HUHTAMAKI CONSUMER PACKAGING Jun 19, 2020

  • Narayan N., , Jbs Swift Usa Jun 19, 2020

    Very hands-on and interactive

  • Franz I., , INTER AMERICAN DEVELOPMENT BANK Jun 19, 2020

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