Business Conversation Skills When English is a Second Language

  • Communication & Interpersonal Skills
  • Course Code: 32150

Get the business language skills you need to improve your confidence and results.

When English is your second language, simply learning how to write business documents is not enough. Learning how to express ideas directly and clearly is the focus of this course.  Your confidence will continue growing throughout the course as you build the confidence to have any business conversation.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Increase clarity and self-confidence when interacting with upper management and colleagues on a daily basis
  • Gain the ability to become professionally assertive and focus on the issues being addressed
  • Understand the nuances of verbal and non-verbal aspects of business conversation
  • Ensure clear communication amongst your staff
  • Develop an understanding of cultural differences in conversation
  • Create realistic conversational goals
  • Express yourself using stimulating business language
  • Compile dozens of techniques for effective business conversation
  • Analyze and overcome barriers in nonverbal communication
  • Evaluate and master problems in listening to and understanding others
  • Recognize different styles and guidelines in business conversations
  • Develop your own action plan for improving your business conversation skills

Course Features

  • Structured case studies to apply learning in groups
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Worksheets and exercises to enhance participation and learning


Who Should Attend

Business and technical professionals who are new to Canada and/or have difficulties in the verbal and non-verbal aspects of business conversation.



$1,845 Member Fee
$1,995 Non Member Fee
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24 Reviews 4 Star

Course Reviews

  • Past Participant, Blanco Canada Inc Aug 20, 2019

    Excellent and Comfortable circumstances, knowledgeable and skilled instructor, practical and hands-on practices in class have brought to me a remarkable study and experience. Nice and friendly, knowledgeable and skilled, warm and enthusiastic Practical skills in daily life and communication

  • Rupali Patel, Rabobank Canada Mar 20, 2019

    This Course is very helpful in our daily work.Facilitator is excellent. Very good organization.Satisfied with the Course.

  • Past Participant, Esri Canada Mar 19, 2019

    Good. Professional

  • Rebecca Ma, OLG Apr 30, 2018

    Even though there were only four students in my class, I still feel like I could use more time for conversation. Reg is very interesting with his own background and experience. He communicates well and with patience. I think even people outside of the ESL category can benefit from this course. I hesitate to recommend this course in the previous step as I am concerned that it might come across as I think someone is lacking in communication.

  • Past participant, Cosmetica Laboratories Inc. Dec 12, 2017

    Room was cold for some participants.

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