How to Communicate with Diplomacy, Tact and Credibility (Live Online)
What you say and how you say it can determine your success.
It takes a special set of skills to hear others clearly and respond appropriately when feeling challenged or overwhelmed. Such skills are also necessary for effective collaborations and diplomatic interactions. This interactive course will give you valuable insights into your communication style and that of others—and provide you with hands-on skills for productively receiving and transmitting information, ideas, thoughts, feelings and needs.