Engaging a Multi-Generational Workforce

  • Management
  • Course Code: 92610

Today’s work environment is unique in that we now have up to five generations of employees working side by side.

Individual work styles, employee expectations and team dynamics have never been more diverse. So how can you engage, develop and manage employees successfully? In this course, we will explore the characteristics of Traditionalists, Baby Boomers, Generation X, Millennials, and the emerging Generation Z. We will take a look at their various approaches to work, perspectives on relationships, and the opportunity you have to adapt your leadership approach to maximize the potential of all employees.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Learn more about the generational identities in today’s workforce
  • Dispel some of the myths that surround each of the generational cohorts
  • Prepare yourself and your team for this changing workplace demographic
  • Keep your team engaged by understanding what they value and expect in a work environment and from their leader
  • Be prepared for the differences in generational values and how they show up in the workplace
  • Adopt strategies to foster relationship-building across different generations
  • Identify the elements of employee engagement and the drivers for each generation
  • Develop strategies to effectively engage and motivate your generationally diverse team

Course Features

  • Up-to-date and relevant insights on each generational cohort
  • Hands-on activities to reflect on your own team dynamics
  • Individual coaching and feedback from an expert practitioner


Who Should Attend

Managers, Supervisors, Team Leaders who manage generationally diverse teams.  Individuals looking to understand generational dynamics, how they show up in the workplace, and how to manage them on their teams.



$1,095 Member Fee
$1,195 Non Member Fee
View our pricing options and start saving today
11 Reviews 5 Star

Course Reviews

  • Past Participant, Toyota Motor Manufacturing Canada Nov 27, 2016

    Very timely and relevant content. The material, including the videos shown should be updated with more current stats vs 2012 stats. The facilitator seemed to be pre-occupied with other matters throughout the course of the day. 

  • Past Participant, Liburdi Automation, Inc. Nov 27, 2016

  • Past Participant, Office of the Superintendent of Bankruptcy Canada Nov 25, 2016

  • Past Participant, Peel Regional Police Jun 28, 2016

  • Lynn K. Jun 28, 2016

    The course allowed participants time to reflect and discuss the topic.  I enjoyed it!

Related Courses

Stay Connected

Copyright © 2018 CANADIAN MANAGEMENT CENTRE - PROFESSIONAL DEVELOPMENT, MANAGEMENT & CAREER TRAINING | 33 Yonge Street, Suite 320, Toronto, Ontario M5E 1G4, Canada | cmcinfo@cmcoutperform.com