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" I liked the templates & worksheet examples. I can apply them to my ongoing and future projects at work. "
" The seminar was very interactive - lots of hands on training. "
" I felt that the topics that were covered were extremely helpful because I would be able to apply these skills immediately. "
" The course was very well detailed. The interaction with the facilitator regarding actual business plan activities and challenges was excellent. "
" The subject matter selected to be taught in this course fits exactly to my current job roles. The teacher did an excellent job relating that info to specific job responsibilities and selected example companies. "
" Leader was very excellent in delivering her material. I was able to learn different techniques to use when dealing with my customers and co-workers. "
" I enjoyed how the facilitator adapted the course to the needs of participants while still achieving the objectives. "
" I liked the focus on practical examples of the lessons taught, as well as opportunities to practice the tools in teams. This allowed us to better understand, and obviously practice what we were learning, on work based examples. Therefore we learned and got some preliminary work done. "
" Susan Diamond is great! I would not change anything in the way she delivered the seminar. I would attend Susan's seminars again! "
Workplace Safety & Insurance
" I like how open the course was - open discussion and not following hundreds of pages in a binder. "