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" It has met and exceeded my expectation and for a new manager. This course was great. "
" I enjoyed the group environment and interaction with other attendees. It made the course more enjoyable and helped to illustrate the different types of people. "
" Janelle is a terrific course administrator. She made everything very easy to understand and the information was of benefit to my boss and I. "
" It was a small group, which made it more of a coaching and mentoring environment, enabling the participants to readily apply the new techniques and concepts to their own environments. "
" I liked that the course size was small. This allowed for us to build relationships during the time we were together. "
" I enjoyed all aspects of the course, I found it very informative and practical. "
" The course was very professional and friendly. Ms. Rose was a joy to be around and she made all the role-playing games not as intimidating as I thought they'd be. "
" Lucie was a dynamic speaker and made the course materials relevant to my job. "
" Very practical & timely course – Great instructor! "