Project Stakeholder Management

  • Project Management
  • Course Code: 36105
Stakeholders can make or break a project. Engage them and build their trust to achieve project success.
It is commonly said that up to 90% of a project manager's time is spent communicating. In this 3-day course, you will upgrade your communication skills to successfully resolve thorny issues that often derail projects. Discover new tools and resources to monitor and control stakeholder engagement. Plus, manage stakeholder expectations and deal with difficult personalities and conflicts of interest. 
You will be able to describe project benefits without sounding technical, so stakeholders buy in. Give relevant status updates to outside vendors and clients to meet their expectations. And, effectively manage remote teams involving stakeholders who are not co-located (i.e. remote location).




Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

Individual Benefit:

  • Establish a process for continuous communication with stakeholders  
  • Learn to resolve stakeholder issues when they arise, manage their expectations, and ensure continuous engagement 
  • Discover how to plan work, execute against the plan, and manage team members while actively involving external stakeholders 

Organization Benefit:

  • Develop effective stakeholder communications for dealing with tight deadlines, limited resources, and changing project requirements
  • Achieve effective negotiations with stakeholders around scope creep to achieve win-win solutions 
  • Plan effective communications for managing remote teams, coordinate status updates and reporting procedures



Who Should Attend

Experienced Project Managers and Team Leads who want to achieve more positive outcomes with external stakeholders (such as sponsors, customers and users) through improved communication, higher levels of engagement and stronger collaboration.



$2,195 Member Fee
$2,395 Non Member Fee
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18 Reviews 5 Star

Course Reviews

  • Past Participant, Workplace Safety and Insurance Board (WSIB) Dec 22, 2016

  • Past Participant, Canadian Institute for Health Information (CIHI) Dec 21, 2016

  • Past Participant, Workplace Safety and Insurance Board (WSIB) Dec 20, 2016

    The room was too tight for 8 of us. Reg brings real life examples to illustrate the concept and actively engages the attendees to share their experiences and work on cases and discussions 

  • Past Participant, Government of Nunavut Mar 29, 2016

    Mr. Scotland is clearly an experienced project manager and had some great real-life  examples. However, I did find his approach to be a bit "old school" in its reliance on gender stereotypes and "nudge-nudge-wink-wink" sorts of anecdotes (i.e., gentlemen, if you have tried to negotiate with your wife you know you can't win). I didn't feel those sort of jokes/stories were appropriate for 2016 and in fact, I called him on it in class, and was thanked by another female student. If not for this I would have rated him at least very good if not excellent, but there was a level of discomfort based on this approach.

  • Past Participant, Canadian Institute for Health Information (CIHI) Mar 28, 2016

    The instructor did use some gender stereotyping which made some participants uneasy; I'd recommend that only substantiated differences be delivered and no informal gendered stories to prevent this in the future.

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