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  • "  I liked everything about the course but enjoyed the case evaluations the most. With the cases, we were putting all the analytical tools together through practical use rather than just theoretically.  "

  • "  The small size of the group allowed us to move through material quickly and still have good discussions.  "

  • "  Leader was very excellent in delivering her material. I was able to learn different techniques to use when dealing with my customers and co-workers.  "

  • "  Extremely valuable, the seminar exceeded my expectations.  "

  • "  Instructor Peter Taylor was outstanding as he led this class. The small group of five led to some very interesting conversation as the course progressed. It also enabled trust to develop quickly and therefore a more open and honest environment. The subject matter of the course was fascinating!  "

  • "  Simply put – Excellent  "

    Carmen Leibel
    ISC – Information Services Corporation

  • "  The content was very good and of great value.  "

  • "  Overall, an excellent seminar. I have recommended it to other dept coworkers already.  "

  • "  The course offered very useful knowledge that I can apply to my company right away.  "

  • "  Thank you John for sharing your knowledge, experiences and allowing us to share ours. Invaluable experience!  "

    Paolo Tuscano
    Canada Post Corporation