Virtual Training Certificate Program

  • Working Virtually
    Human Resources & Training
  • Course Code: 68115

Prepare, develop and deliver highly engaging online learning experiences.

The demand for live, online e-learning is rapidly increasing—but many trainers aren’t well equipped to meet its unique challenges. It’s no small task to juggle course content, speak and listen well, show visuals, respond to chat messages, avoid silences, poll participants and manage interruptions and technical problems. The unprepared can lose audience members in the first few minutes of a live online course, helpless to get them back. This course explores best practices in developing and delivering successful and engaging live online learning. Learn how to identify performance standards and course objectives, and plan learning experiences that help ensure participant success. Know how to prepare yourself and your participants for the online experience, maintain energy and engagement, and manage the complexities of facilitation and technology. You’ll discover what steps to take between sessions, what to do for post-course follow-up and much more. In addition, you’ll get hands-on experience delivering in a live online environment and receive expert and peer feedback.

Do you need a different date or location? We offer Courses On Request.

How You Will Benefit

  • Apply best practices for creating and delivering highly effective, live online learning experiences
  • Plan and coordinate the crucial “before, during and after” action steps
  • Employ techniques to create and maintain learner engagement and retention
  • Use proven voice, energy and questioning techniques as powerful training resources
  • Capitalize on the best online learning opportunities and help ensure trouble-free sessions
  • Know what resources to provide learners to manage their learning environment
  • Choose delivery methods designed to close performance gaps
  • Practice presenting to a group
  • Analyze the components of successful course evaluations
  • Apply Best Practices for Creating and Delivering Highly Effective, Live (Synchronous) Online Learning Experiences
  • Plan and Coordinate the Crucial Before, During, After Action Steps That Lead to a Positive Live Online Learning Experience
  • Employ Techniques to Create and Maintain Learner Engagement and Retention
  • Use Your Voice, Energy, and Questioning Techniques as the Most Powerful Instructional Resources
  • Manage the Opportunities and Challenges of Online Learning Technology to Ensure Smooth, Trouble-Free Sessions
  • Provide Resources Learners Can Use to Manage Your Learning Environment to Minimize Distractions and Maximize Their Learning and Performance


Who Should Attend

Trainers with 3 to 5 years of experience who are looking to expand their facilitation techniques to an online environment

Live Online classes are delivered in partnership with American Management Association.

Live Online courses delivered in partnership with American Management Association



$2,095 Member Fee
$2,295 Non Member Fee
View our pricing options and start saving today
24 Reviews 4 Star

Course Reviews

  • Renee K., Attorney, DHS Jul 30, 2020

  • Lisa L., Provider Partner Trainer, DentaQuest Jul 30, 2020

    Having camera/video capability would enhance the training.

  • Rod M., Founder & Chief Catalyst, Accelerance Group International Jul 16, 2020

  • Kelli T., Municipal sales, Equipment Controls Company Jul 16, 2020

    Interactive. Great pace. Valuable content. Technical managed well. Good communication between the presenter . A lot to do in a short period of time, especially with work responsibilities. Due to the short length of the program, it would've been more helpful to have each lesson together in sequence on one document.

  • Drew K., HR Specialist, DoD USAF AFMC A1KZ Jul 16, 2020

    Excellent training for those looking to know more about conducting virtual training

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