Adaptez votre style pour obtenir de meilleurs résultats.
Apprenez des stratégies pratiques et adaptatives pour informer et influencer les autres – quelle que soit leur place dans l’organisation.
Cette formation est facilitée en Anglais.
Veuillez noter : après inscription, toute votre correspondance pré et post formation sera également en Anglais.
Les techniciens désireux d’acquérir des compétences de communication favorisant le dialogue dans l’ensemble de l’organisation, ainsi qu’entre des services et niveaux différents.
Do you need a different date or location? We offer Courses On Request.
Do you need a different date or location? We offer Courses On Request.
When colleagues learn together, everyone benefits!
Connect with an advisor to discuss delivering this course to your team.
What does communicating up, down and across the organization mean?
Communicating up, down and across the organization refers to effectively sharing information with senior leaders (up), direct reports (down) and peers or cross-functional teams (across). Strong organizational communication ensures alignment, reduces misunderstandings and improves performance at every level. This course teaches professionals how to adapt their communication style based on audience and influence.
I struggle with communicating up to senior leadership. Can this course help?
Yes. Many professionals find it challenging to communicate up effectively. This course teaches how to present ideas clearly to executives, frame messages strategically, speak with confidence and align communication with leadership priorities. Participants learn how to gain credibility and influence decision makers.
How can I improve communication across departments?
Improving communication across the organization requires clarity, active listening and an understanding of different communication styles. This course provides practical tools for reducing silos, strengthening collaboration and navigating cross-functional dynamics in complex business environments.
Is this a business communication skills training course?
Yes. This is a comprehensive business communication skills training course, focused on real-world workplace challenges. It helps professionals improve clarity, manage difficult conversations and strengthen relationships at every level of the organization.
What makes this different from other communication course?
Many corporate communication courses focus only on presentation skills. This program addresses day-to-day workplace communication—how to speak up in meetings, provide feedback, manage upward communication and collaborate across teams. It is designed for professionals who need practical strategies they can apply immediately.
Who should attend this communication course?
This communication course is ideal for managers, team leaders and professionals who need to communicate effectively with executives, peers and direct reports. It is especially valuable for those navigating complex organizations where clear, strategic communication drives results.
Participants say Communicating Up, Down and Across the Organization is relevant, informative, and useful for improving communication with managers, colleagues, teams, and others in day-to-day work. Many participants valued the interactive format, group activities, examples, and opportunities to connect the concepts to their own roles and communication challenges. Feedback often highlights the course?s balance of theory, exercises, and practical takeaways, with participants noting that the material helped them refresh existing skills, gain new perspectives, and identify tools they could apply at work and in personal situations. Participants also described the course as well organized and engaging, with delivery that supported understanding and participation.
Past Participant, Program Manager Apr 19, 2026
O. El Aoumari, Senior Risk Advisor Apr 19, 2026
Very interactive. Loved the group activities!
Past Participant, GIS Consultant Apr 8, 2026
Past Participant, Manager Plan Management Apr 8, 2026
Past Participant, Senior Specialist, EDI and Indigenous Engagement Mar 15, 2026
Enjoyed the interactive elements and the practice opportunities throughout. Would have liked to see more opportunity to practice upwards communication.
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