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Achieving Leadership Success Through People

Lead more effectively by creating rapport, synergy and two-way trust.
The most successful leaders are those with the best people skills, especially during the most difficult circumstances. Poor communication and interpersonal relationships routinely thwart leaders who are otherwise technically competent. In order to succeed, leaders must be fully engaged with the individuals who make up their organization. Focusing skill-by-skill on P.E.O.P.L.E. (Professionalism, Empathy, Optimism, Partnering, Loyalty and Empowerment) this course can help anyone in a position of leadership to better demonstrate caring as well as courage, and to use a P.E.O.P.L.E. approach to achieve maximum results.

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Upcoming Sessions

Date City Times Course# 32128
  • Aug 1, 2017
    - Aug 3, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Oct 16, 2017
    - Oct 18, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Dec 20, 2017
    - Dec 22, 2017
    Mississauga, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Jan 22, 2018
    - Jan 24, 2018
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Mar 7, 2018
    - Mar 9, 2018
    Mississauga, ON 9:00 AM
    - 5:00 PM
    Add to Cart

Do you need a different date or location? We offer Courses On Request.

Course Details

What You Will Learn

  • Demonstrate professionalism by emphasizing the five components of professionalism: competence, character, composure, commitment and communication
  • Demonstrate empathy by connecting with, caring for, and considering people
  • Leverage relational listening and greater understanding of personality types to build trust
  • Lead with optimism through self-confidence, reframing, resilience, and positive language skills
  • Create genuine partnerships with and among direct reports and colleagues
  • Learn and apply the components of loyalty to create “loyal followership” 
  • Empower direct reports and colleagues by delegating and coaching well

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How You Will Benefit

  • Understand the components of professionalism and the importance of setting a good example 
  • Coach and develop your direct reports/colleagues to be more hopeful and empathetic as they develop greater professionalism 
  • Create genuine partnerships and unity with, and among, direct reports/colleagues 
  • Be more optimistic through reframing, resilience and positive language skills 
  • Learn and apply the components of loyalty to create “loyal followership” 
  • Trust and empower your direct reports/colleagues more 

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Course Features

  • Complete the MBTI® personality assessment to better understand yourself and how to leverage the differences of the people on your team.
  • Strategically crafted discussion sessions to maximize the sharing of knowledge amongst participants
  • Interactive exercises to reinforce various communication skills in a safe environment where feedback is provided
  • Well-crafted action plan template to ensure you transfer what you learn back to your work environment


  • $2,395 Non Members
  • $2,195 Members

Who Should Attend

Those in people leadership and project leadership roles who need to exercise greater influence to drive results through others.