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Assertiveness Skills for Women in Business

Believe in yourself and others will too!

Send the right signals and get the right responses every time. By knowing how to handle yourself in just about any situation that comes up - without seeming either shy or pushy - you'll get things done and get what you want. You'll command respect.

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Upcoming Sessions

Date City Times Course# 32528
  • Aug 28, 2017
    - Aug 30, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
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  • Oct 30, 2017
    - Nov 1, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Nov 22, 2017
    - Nov 24, 2017
    Mississauga, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Dec 11, 2017
    - Dec 13, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Feb 26, 2018
    - Feb 28, 2018
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Mar 7, 2018
    - Mar 9, 2018
    Mississauga, ON 9:00 AM
    - 5:00 PM
    Add to Cart

Do you need a different date or location? We offer Courses On Request.

Course Details

What You Will Learn

  • Identify the characteristics of the four assertiveness styles
  • Assess your individual assertiveness style and its effectiveness
  • Demonstrate assertiveness techniques using supportive communication behaviours
  • Define negotiation and its connection to assertiveness
  • Develop an action plan to overcome at least two personal obstacles to assertiveness
  • Incorporate techniques into everyday practices

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How You Will Benefit

  • Recognize your own strengths and opportunities
  • Practice assertive behaviours in challenging situations
  • Learn to use assertive communication techniques: verbal, non-verbal and assertive listening
  • Better manage day-to-day interactions with colleagues, managers and clients
  • Employees feel a stronger sense of empowerment in their role

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Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Audiovisual resources to reinforce learning in an impactful manner
  • Role play to practice techniques and behaviours in a safe environment
  • Job aid(s) and tip sheets to take back to the workplace
  • Hands-on activities to engage participants in demonstrating skills


Who Should Attend

All women professionals, managers and supervisors who want to improve and build on their communication, conflict resolution, delegation and action planning skills.

Course Type



Read Reviews

The reviews below are from course evaluations.

  • This course has helped the following company outperform.


  • Tamara Nosyk
    Atomic Energy of Canada

  • Danielle Graham

  • "  I enjoyed learning several techniques on how to deal with a tough situations including fogging and negative assertiveness. I have already implemented these key techniques into my everyday life.  "

  • "  I came with a certain objective, however I left with more than I came for.  "

  • "  It was not only a course that will help me improve my skills at was also a self-realization course that will also help me in my personal life.  "

  • "  Nellie was by far the highlight. She showed genuine care and concern for the success of the participants in the course and beyond. Nellie´s willingness to share her personal experiences and her obvious love of the subject matter made for a very engaging course.  "

  • This course has helped the following company outperform.

    BDO Canada LLP