Course Finder

 


Select up to 4 cities, ALT + Select

View all courses
 

Communication Techniques for Strong Work Relationships

Use communication strategies to better connect with and influence the people of your organization!

Become a more conscious communicator – someone who knows exactly what to say and understands the impact of their messages. Broaden your awareness of other perspectives to enhance your ability to understand and influence those you work with.
 

Learn More


Upcoming Sessions

Date City Times Course# 32235
  • Jun 12, 2017
    - Jun 14, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Jun 21, 2017
    - Jun 23, 2017
    Calgary, AB 9:00 AM
    - 5:00 PM
    Add to Cart
  • Aug 14, 2017
    - Aug 16, 2017
    Edmonton, AB 9:00 AM
    - 5:00 PM
    Add to Cart
  • Aug 21, 2017
    - Aug 23, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Sep 11, 2017
    - Sep 13, 2017
    Vancouver, BC 9:00 AM
    - 5:00 PM
    Add to Cart
  • Sep 13, 2017
    - Sep 15, 2017
    Mississauga, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Sep 27, 2017
    - Sep 29, 2017
    Calgary, AB 9:00 AM
    - 5:00 PM
    Add to Cart
  • Oct 2, 2017
    - Oct 4, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Nov 1, 2017
    - Nov 3, 2017
    Edmonton, AB 9:00 AM
    - 5:00 PM
    Add to Cart
  • Dec 4, 2017
    - Dec 6, 2017
    Vancouver, BC 9:00 AM
    - 5:00 PM
    Add to Cart
  • Dec 6, 2017
    - Dec 8, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Dec 6, 2017
    - Dec 8, 2017
    Calgary, AB 9:00 AM
    - 5:00 PM
    Add to Cart
  • Jan 24, 2018
    - Jan 26, 2018
    Mississauga, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Feb 5, 2018
    - Feb 7, 2018
    Edmonton, AB 9:00 AM
    - 5:00 PM
    Add to Cart
  • Feb 14, 2018
    - Feb 16, 2018
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Mar 7, 2018
    - Mar 9, 2018
    Calgary, AB 9:00 AM
    - 5:00 PM
    Add to Cart

Do you need a different date or location? We offer Courses On Request.


Course Details

What You Will Learn

  • Demonstrate the fundamental competencies needed to achieve solid work relationships while building strong rapport and gaining trust amongst your colleagues
  • Identify and accept personal and professional responsibilities in communicating effectively with others
  • Recognize short- and long-term implications of communication  on your workplace relationships
  • Identify and use others’ communication and thinking style preferences to influence and motivate them to first-rate performance
  • Understand values, beliefs, attitudes, and perceptual processes and their impact on establishing workplace-specific trust and respect
  • Investigate emotions and how they translate into workplace emotional intelligence
  • Master the key to excellent communication: observe, listen, analyze, plan, and communicate

Download Full Course Outline

How You Will Benefit

  • Learn to communicate with vision, clarity and purpose
  • Gain insight into your personal communication strengths and weaknesses
  • Develop the ability to be flexible in actions, thoughts and feelings to better handle workplace situations
  • Engage in more effective and focused communication
  • Create a positive work environment

Download Full Course Outline

Course Features

  • Audiovisual resources to reinforce learning in an impactful manner
  • Self assessment for insight into individual behaviour and how you work with others
  • Structured case study(ies) to apply learning in groups
  • Role play to practice techniques and behaviours in a safe environment
  • Simulation activities to help transfer learned skills and behaviour to the working world

Fee

Who Should Attend

Managers and professionals seeking the skills, tools and strategies needed to enhance their prominence, influence, and respectability across their organizations. 

Course Type

Accreditation

Facilitators

Read Reviews

The reviews below are from course evaluations.



  • This course has helped the following company outperform.

    Toyota Motor Manufacturing Canada

  • "  The material was practical and could be easily applied to my profession.  "

  • "  The content provided me with thought provoking insight in how I relate and interact with my peers and managers.  "

  • "  What I liked most about the course was that it gave me an opportunity to examine my communication techniques and get a clear understanding of the important role I play when communicating. It allowed me to realize that I need to be aware of my emotions at all times.  "

  • "  The course was EXCELLENT! It gave me the opportunity for personal and professional growth.  "

  • This course has helped the following company outperform.

    CIBC

  • This course has helped the following company outperform.

    City West Cable and Telephone Company

  • This course has helped the following company outperform.

    CPP Investment Board

  • This course has helped the following company outperform.

    EQUS REA Ltd