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Building Better Work Relationships: New Techniques for Results-Oriented Communication

| Learning Path: Multiple Paths Available

Learn why successful work relationships help build successful careers!

In a complex environment, work is accomplished through the collaborative efforts of many individuals. Your ability to develop effective interpersonal skills and create positive relationships can make—or break—your career. Learn to become a "conscious communicator." In this seminar, you will develop self-awareness, analyze situations, and consciously select and use productive communication strategies. You’ll find your relationship style, identify your strengths and weaknesses, and master the winning tactics to work harmoniously to achieve your goals.

How You Will Benefit

  • Learn to communicate with vision, clarity and purpose
  • Gain insight into your personal communication strengths and weaknesses
  • Develop the ability to be flexible in actions, thoughts and feelings to better handle workplace situations
  • Engage in more effective and focused communication
  • Create a positive work environment
  • Achieve productivity with and through others by knowing how to create and maintain effective workplace relationships
  • Identify the strengths, weaknesses, and opportunities in your workplace relationships
  • Define the fundamental competencies needed to achieve solid work relationships
  • Build constructive and beneficial workplace relationships by learning how to analyze situations and consciously select and use productive communication strategies

Want a better sense of what learning with CMC is like? Learn more about the CMC Classroom Experience.

 

Who Should Attend

Professionals seeking to build a positive work environment, increase productivity and drive results through improved communication and relationship skills.

 

$2,695 Non Member Fee
$2,395 Member Fee
View our pricing options
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

$2,695 Non Member Fee
$2,395 Member Fee
View our pricing options
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Connect with an advisor to discuss delivering this course to your team.

Frequently Asked Questions

 What does “building better work relationships” actually mean in this course?

Building better work relationships means communicating and collaborating effectively to build trust, reduce misunderstandings, and handle conflicts. You’ll learn to listen actively, give clear feedback, adapt your style, and resolve issues, leading to smoother teamwork, faster problem-solving, and stronger connections with colleagues and direct reports.

 Who should attend this relationship-building training?

This relationship building training is designed for professionals who work cross-functionally, manage stakeholders, or rely on strong working relationships to get things done. It’s especially helpful if you need to influence others, resolve tension, or collaborate without formal authority.

 How does this course help with difficult or strained work relationships?

At work, you rarely get feedback, and strained relationships can be hard to fix on your own. This course teaches practical communication techniques for navigating disagreements, rebuilding trust, and addressing issues directly without escalating conflict. You’ll learn how to reset work relationships and move conversations forward productively.

 I was looking for an office relationship course. Does this focus on communication or relationship skills?

It’s both. This course will help you improve office relationships with colleagues, direct reports, and managers that directly influence trust, credibility, and collaboration. Emphasis is placed on results-oriented communication like what you say, how you say it, and how your words shape working relationships over time.

 Will this help me build trust at work?

Yes. A core part of this training is understanding how trust is built, or damaged, in everyday interactions. You’ll learn techniques for building and maintaining trust while still setting expectations, giving feedback, and holding others accountable.

 How is this different from general communication or teamwork courses?

Unlike general communication training, this workplace relationship seminar focuses specifically on the dynamics of professional relationships where priorities, pressure, and performance all matter. The techniques are designed to improve relationships and outcomes, not just interpersonal harmony. 

 Is this course practical or more discussion-based?

This is a practical, instructor-led relationship building workshop. Participants work through real scenarios involving workplace relationships, communication breakdowns, and trust challenges, and apply techniques they can use immediately.

Course Reviews

4.4 ★★★★★★★★★★ 177 Reviews

Participant Feedback Summary (AI generated based on all reviews)

Participants say Building Better Work Relationships: New Techniques for Results-Oriented Communication is relevant, helpful, and valuable for professional development. Participants describe gaining useful perspectives on their communication strengths and weaknesses, problem-solving approaches, and ways to build better working relationships. They valued the interactive format, including case-study exercises, small-group work, larger group discussion, and opportunities to hear different perspectives from other participants. Several comments also note that the course material was current, easy to understand, and supported by examples that helped connect the content to real workplace situations. Overall, participants found the learning experience informative, engaging, and practical.

  • Work relationships
  • Communication strengths
  • Case-study exercises
  • Group participation
  • Problem-solving perspectives

Recent Reviews

  • M. Furtado, Technical Support Specialist II Apr 19, 2026

    This was a great course and highly recommend it. Our Instructor Brigit, was amazing, had a lot of content to provide to us followed by a notebook with exercises and notes. The course is very interactive and encourages participation in which was absolute fantastic. Overall our group was great and sharing experiences to come up with resolutions together.

  • Past Participant, Marketing & Events Specialist Jan 14, 2026

    I feel that the topics covered in the training were valuable to my professional development. I liked that there was a lot of opportunities for us to participate, work in small groups and also as a larger group. There were some great minds around the virtual table and it was interesting to get some new perspectives.

  • Past Participant, Director of Legal Services Jan 14, 2026

    Excellent! Very informative and helpful. Gave me overall tools and perspectives to continue learning and problem solving as well as lots of hands on practical skills. Engaging and comfortable safe learning environment.

  • Past Participant, Senior Covenants Officer Dec 14, 2025

    I loved the training

  • Virginia G., Sr. Convenant Officer Nov 12, 2025

    Great sessions, I learned great things!

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