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Frequently Asked Questions

If you require additional assistance, please send us an email, call us at 1-877-262-2519 or complete this form and we will have someone call you back with our Call Me Now feature.        

Course Registration Information About Your Course
After Your Course Applicable Taxes
On-Site Training  

Course Registration Information

How will I know my registration is confirmed?

You will receive a confirmation email a few hours after the registration form is completed. This will contain all of the information you will need about date, time, location and any additional instructions for your course. 

Where will my course be held?

Your registration confirmation will contain details of your selected course, however, depending on the date of your registration, some venues may not yet be confirmed.  You may call us at 1-877-262-2519 for the most up-to-date information. In addition, you will receive a reminder email from us 8 business days before your course start date. View information on our most commonly used venues.

When do I pay for my course?

Payment must be made prior to start date of your course.  Payment can be made online, by telephone, or by regular mail.  CMC accepts cheques, credit cards, wire transfers and other electronic payments such as ACH. 

Do you accept credit card payments?

CMC accepts cheques, credit cards, wire transfers and other electronic payments such as ACH.

What if I register for a course and then find out that I cannot attend?

Please refer to our cancellation-policy

What happens if I book my transportation and/or accommodation and then my course is cancelled or postponed?

When booking transportation and accommodation, please keep in mind that dates and locations of our courses are subject to change without notice. Canadian Management Centre is not responsible for costs associated with the cancellation of hotel or travel reservations.

About Your Course

What time does the course begin and end?

Standard meeting times begin the first day at 9:00 a.m.  We do, however, ask you to report approximately ½ hour prior to get room assignments and be ready for 9:00 am start.  End time is normally between 4:30 and 5:00 p.m. but hours may vary slightly with each group.

What is the appropriate dress for the course?

Dress Code is business casual. Room temperatures may vary according to the group consensus – so you may want to bring a sweater or jacket to ensure that you are comfortable at all times.

Will I be able to stay in touch with the office or home during the course?

CMC provides regular scheduled breaks to allow you to connect with your office or home.  Complimentary Wi-Fi is available in the majority of CMC’s venues.

What about lunch and parking?

We provide a light lunch at all of our courses. Parking is available at all our locations, however, fees may be applicable.

After Your Course

Do your courses qualify for professional accreditation credits?

Please refer to our PDU Courses page

 

 

How can my name be taken off of your mailing lists?

Please call us at 1-877-262-2519 to make changes to your information.

Applicable Taxes

What are the applicable taxes on my course?

The applicable taxes are based on the Province where you take the course. It is not based on where you live or work. For example, if you take a course in Vancouver, British Columbia, yet live in Toronto, Ontario, the taxes will be based on those of the province of British Columbia.

On-Site Training

Are your courses available on-site?

We can deliver any of our courses as on-site solutions.  From selecting existing courses to creating a "curriculum" for your corporation, we partner with you to design, develop, and deliver a program that is right for your culture, your budget, and delivers the required organizational impact.  For more information, call 1-866-929-1590.



  • "  We were able to work on projects we are currently working on back at the office. This made the training more relevant.  "

  • "  Leader was very excellent in delivering her material. I was able to learn different techniques to use when dealing with my customers and co-workers.  "

  • "  An exceptional course. The course was very well coordinated. The social activities were well placed during the week to help facilitate networking ...  "

    Ken Budzak
    ISC - Information Services Corporation

  • "  The small size of the group allowed us to move through material quickly and still have good discussions.  "

  • "  I appreciate the amount of information I can immediately put to use in the workplace.  "

  • "  Thank you John for sharing your knowledge, experiences and allowing us to share ours. Invaluable experience!  "

    Paolo Tuscano
    Canada Post Corporation

  • "  I enjoyed the instructor, who was very knowledgeable and realistic.  "

  • "  I like the course binder, as it provides background knowledge and will serve as a reference for the future.  "

  • "  The training was excellent; far more than I expected in terms of amount of information covered and the depth in which we were able to get into some of the topics.  "

    Sean De Vries
    Panasonic Canada

  • Kiara Sol