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Frequently Asked Questions

If you require additional assistance, please send us an email, call us at 1-877-262-2519 or complete this form and we will have someone call you back with our Call Me Now feature.        

Course Registration Information About Your Course
After Your Course Applicable Taxes
On-Site Training  

Course Registration Information

How will I know my registration is confirmed?

You will receive a confirmation email a few hours after the registration form is completed. This will contain all of the information you will need about date, time, location and any additional instructions for your course. 

Where will my course be held?

Your registration confirmation will contain details of your selected course, however, depending on the date of your registration, some venues may not yet be confirmed.  You may call us at 1-877-262-2519 for the most up-to-date information. In addition, you will receive a reminder email from us 8 business days before your course start date. View information on our most commonly used venues.

When do I pay for my course?

Payment must be made prior to start date of your course.  Payment can be made online, by telephone, or by regular mail.  CMC accepts cheques, credit cards, wire transfers and other electronic payments such as ACH. 

Do you accept credit card payments?

CMC accepts cheques, credit cards, wire transfers and other electronic payments such as ACH.

What if I register for a course and then find out that I cannot attend?

Please refer to our cancellation-policy

What happens if I book my transportation and/or accommodation and then my course is cancelled or postponed?

When booking transportation and accommodation, please keep in mind that dates and locations of our courses are subject to change without notice. Canadian Management Centre is not responsible for costs associated with the cancellation of hotel or travel reservations.

About Your Course

What time does the course begin and end?

Standard meeting times begin the first day at 9:00 a.m.  We do, however, ask you to report approximately ½ hour prior to get room assignments and be ready for 9:00 am start.  End time is normally between 4:30 and 5:00 p.m. but hours may vary slightly with each group.

What is the appropriate dress for the course?

Dress Code is business casual. Room temperatures may vary according to the group consensus – so you may want to bring a sweater or jacket to ensure that you are comfortable at all times.

Will I be able to stay in touch with the office or home during the course?

CMC provides regular scheduled breaks to allow you to connect with your office or home.  Complimentary Wi-Fi is available in the majority of CMC’s venues.

What about lunch and parking?

We provide a light lunch at all of our courses. Parking is available at all our locations, however, fees may be applicable.

After Your Course

Do your courses qualify for professional accreditation credits?

Please refer to our PDU Courses page



How can my name be taken off of your mailing lists?

Please call us at 1-877-262-2519 to make changes to your information.

Applicable Taxes

What are the applicable taxes on my course?

The applicable taxes are based on the Province where you take the course. It is not based on where you live or work. For example, if you take a course in Vancouver, British Columbia, yet live in Toronto, Ontario, the taxes will be based on those of the province of British Columbia.

On-Site Training

Are your courses available on-site?

We can deliver any of our courses as on-site solutions.  From selecting existing courses to creating a "curriculum" for your corporation, we partner with you to design, develop, and deliver a program that is right for your culture, your budget, and delivers the required organizational impact.  For more information, call 1-866-929-1590.

  • "  The instructor was upbeat, knowledgeable and flexible with the content.  "

  • "  We are very pleased with CMC’s willingness and ability to understand our business and create solutions to help us build on our successes - CMC has become a trusted advisor for our training and development needs and has assisted us in developing continuous learning options for our leaders to support relevant and engaging classroom programs.  "

    R.G. (Rick) Luciani
    Vice President, Human Resources & Administration
    Gibson Energy

  • "  Thank you so much. I walked away with more than I expected.  "

    Giulio Manni
    Atomic Energy of Canada Ltd.

  • "  Lucie was an excellent instructor: she certainly knows her stuff. Lucie was able to interact with the group and enabled me to attain a level of confidence that wasn´t in me before.  "

  • "  I liked the templates & worksheet examples. I can apply them to my ongoing and future projects at work.  "

  • "  The course offered a clear and concise approach to the presentation and support material - very focused.  "

  • "  Not only did I learn from the presenters, I also learned from all the students (professionals) that I was lucky to be surrounded by all week.  "

    Vicki Burnell
    Aero Medical Industrial Services

  • "  Excellent, dynamic speaker; well qualified & personable.  "

  • "  The course covered a vast range of topics. This was beneficial as it provided a good overview of product management.  "

  • "  Amazing instructor -- knowledgeable, capture attention, able to gently push people in right direction. I very much enjoyed Janelle's sense of humour.  "

    Marijke Wortman
    Teekay Shipping