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Assertiveness Training for Managers

Achieve greater results and higher influence with assertiveness techniques that will build confidence and credibility.

Learn how your behaviour style impacts your overall performance as a manager. Step-by-step, you’ll go from identifying your current style to applying a more effective approach. You’ll examine the entire dynamic process using behaviour modeling and feedback sessions

 

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Upcoming Sessions

Date City Times Course# 32527
  • Jun 5, 2017
    - Jun 7, 2017
    Mississauga, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Jul 24, 2017
    - Jul 26, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Sep 27, 2017
    - Sep 29, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Oct 18, 2017
    - Oct 20, 2017
    Markham, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Oct 23, 2017
    - Oct 25, 2017
    Mississauga, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Nov 6, 2017
    - Nov 8, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Jan 10, 2018
    - Jan 12, 2018
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Jan 31, 2018
    - Feb 2, 2018
    Mississauga, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Feb 21, 2018
    - Feb 23, 2018
    Markham, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Mar 12, 2018
    - Mar 14, 2018
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart

Do you need a different date or location? We offer Courses On Request.


Course Details

What You Will Learn

  • Apply assertive behavioural techniques to manage others effectively
  • Assess the link between assertiveness, personal power and self-confidence
  • Demonstrate effective ways to influence behaviour change for positive results
  • Resolve conflict and express disagreement without alienating others
  • Maintain confidence and emotional control in tough situations
  • Demonstrate techniques to gain recognition and influence

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How You Will Benefit

  • React assertively, appropriately and confidently in any situation
  • Create a polished, powerful and professional managerial style
  • Improve effectiveness as a manager by getting things done through others
  • Effectively produce stronger communicators for increased efficiency
  • Build a strong effective management team

Download Full Course Outline

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Simulation activities to help transfer learned skills and behaviour to the working world
  • Role play to practice techniques and behaviours in a safe environment
  • Worksheets and exercises to enhance participation and learning
  • Audiovisual resources to reinforce learning in an impactful manner

Fee

Who Should Attend

Professionals interested in adopting a more impactful and effective interpersonal management style.

Course Type

Accreditation

Facilitators

Read Reviews

The reviews below are from course evaluations.



  • "  This course has very practical application and I enjoyed the role playing.  "

  • "  Liz was both professional and very knowledgeable about the course material and other related subjects. The exercises were practical and very useful for helping me develop the skills I needed.  "

  • "  How to say No and not feel guilty. I think this was what everyone was looking for, I know I was. It was covered great. Video exercise was excellent. This course exceeded my expectations.  "

    Jason Poulin
    Walker Industries Holdings Ltd.

  • "  Everything was beneficial. Nothing in this course was “dead space” – every minute was utilized as a positive learning experience.  "

    Luca Ballarini
    Ceridian LifeWorks

  • This course has helped the following company outperform.

    Atomic Energy of Canada

  • This course has helped the following company outperform.

    BDO Canada LLP

  • This course has helped the following company outperform.

    Heroux Devtek

  • This course has helped the following company outperform.

    MD Physicians Services

  • This course has helped the following company outperform.

    Mercedes-Benz Canada

  • This course has helped the following company outperform.

    Teck - Coal