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Are You Listening?

Mark Goulston and John Ullmen

We’ve compared listening to conversations with the act of listening to music, and the comparison runs even deeper. If you want to make great music, or to appreciate an opera or symphony with a trained ear, you need to develop your skills. And the same is true for connective listening. It doesn’t just happen; you need to make it happen. Moreover, the more you practice, the better you’ll become—and the better you become, the more remarkable your outcomes will be.

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  • "  Course material was very organized and easy to read. It will be a good resource in the future. The course leader was very knowledgeable and personable.  "

  • "  Way more interesting/informative than I expected  "

  • "  I was very focused all three days as the program suited our environment very much.  "

  • "  I liked the templates & worksheet examples. I can apply them to my ongoing and future projects at work.  "

  • "  We were able to work on projects we are currently working on back at the office. This made the training more relevant.  "

  • "  I liked the opportunity to interact with other project managers.  "

  • Anthony Sabanal
    Director of Interactive Solutions
    St. Joseph Communications

  • "  Very useful, great examples and scenarios. Best seminar I have attended!  "

  • "  A big part was our instructor, Susan. She was extremely knowledgeable and had great teaching skills. She certainly helped clear up a lot of questions I had and made the course much more interesting.  "

  • "  [I] Enjoyed the course, it provides a framework to understand the necessity to think strategically and to do the right thing right.  "

    Jean Benoit
    Business Development Bank of Canada