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Communicating Up, Down and Across the Organization

Gain recognition, build stronger work relationships and deliver high-value results!
 
Real leaders appreciate it when employees practice upward communication—taking the responsibility to communicate new ideas, innovations and better ways to get the work accomplished. This ability is especially crucial during times of economic uncertainty, where responsibilities can change unexpectedly and fresh ideas and input are essential at all organizational levels. 
 
This seminar offers practical and adaptive strategies for upward communication—as well as across and downward communication—to inform and influence others no matter where they fit in the organizational chart.
 

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Upcoming Sessions

Date City Times Course# 32203
  • Jun 22, 2017
    - Jun 23, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
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  • Aug 24, 2017
    - Aug 25, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Sep 21, 2017
    - Sep 22, 2017
    Mississauga, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Oct 23, 2017
    - Oct 24, 2017
    Ottawa, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Oct 26, 2017
    - Oct 27, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Nov 22, 2017
    - Nov 23, 2017
    Markham, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Dec 4, 2017
    - Dec 5, 2017
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Feb 8, 2018
    - Feb 9, 2018
    Toronto, ON 9:00 AM
    - 5:00 PM
    Add to Cart
  • Feb 22, 2018
    - Feb 23, 2018
    Markham, ON 9:00 AM
    - 5:00 PM
    Add to Cart

Do you need a different date or location? We offer Courses On Request.


Course Details

What You Will Learn

  • Acquire behaviours and techniques that demonstrate a strong sense of self-confidence with your peers, direct reports and manager
  • Develop techniques to analyze audiences and situations appropriately
  • Create processes to frame your message to specific audiences
  • Apply strategies to influence and motivate others

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How You Will Benefit

  • Gain recognition, confidence and credibility by putting forward a positive image 
  • Use upward and downward communication to create new opportunities for yourself
  • Break down the barriers between team cooperation and organizational effectiveness 
  • Reduce frustration through upward and downward communication to build cooperation between different silos 
  • Enhance productivity by gaining support and commitment 
  • Build more cooperative and productive workplace relationships

Download Full Course Outline

Course Features

  • Self assessment for insight into individual behaviour and how you work with others
  • Hands-on activities to engage participants in demonstrating skills
  • Audiovisual resources to reinforce learning in an impactful manner
  • Worksheets and exercises to enhance participation and learning

Fee

Who Should Attend

Professionals and managers who want to build the communication skills that encourage dialogue throughout the organization and among different departments and levels

Course Type

Accreditation

Facilitators

Read Reviews

The reviews below are from course evaluations.



  • This course has helped the following company outperform.

    Agrium

  • "  Very well done!! Good flow from beginning to end.  "

  • "  I think the course was very well presented. I obtained considerable knowledge to use.  "

    Don Pearcey
    Region of Waterloo

  • "  All topics were great, and I strongly believe they'll be put to use.  "

    Mike Dugal
    XTL Transport Inc.

  • "  Excellent Course. Would recommend to peers.  "

    Sabastian Taylor
    Dynamex

  • This course has helped the following company outperform.

    Automodular Corporation

  • This course has helped the following company outperform.

    Barrick Gold Corporation

  • This course has helped the following company outperform.

    CPP Investment Board

  • This course has helped the following company outperform.

    Export Development Canada

  • This course has helped the following company outperform.

    MD Physicians Services