In a recent RealityChek® Conversation, Tania and Peter chat about the importance of emotional intelligence in communicating with our teams. Peter outlines these 5 actionable insights leaders can follow today and in the future.
- Be aware of changes in people’s behaviour and check with those who may be struggling.
- Take more time with people: recognize that the pace of things has changed.
- Feel some gratitude and put things into perspective.
- Take smaller steps and think short term, not long term.
- Focus on the positive.
