In their book, The Enemy of Engagement, Mark Royal and Tom Agnew uncover the hidden impediments to performance (excessive procedures, lack of resources, overly narrow roles, etc) and outline best-practice solutions for eliminating them. Based on years of research from Hay Group, the authors make the case for focusing on the dedicated and valued workers who are unable to achieve their full potential as a result of barriers or obstacles their organization. Taking action to more effectively enable these employees to succeed represents an untapped avenue for rapidly improving productivity.