We've Got Your Business Case for Learning Right Here

By John Gibbons

I've always been a very business-focused HR practitioner and researcher. I firmly believe that if we are serious about driving business results through the smart mobilization and management of talent, we need to hold ourselves accountable to demonstrating how talent provides differentiated value for our companies.

Yet in my years of doing this advocacy and research, some of the most passionate resistance I've encountered to embracing this accountability has come from the learning community. In fact, at times I've actually encountered overt hostility expressed by learning professionals when discussing the topic of holding themselves accountable to delivering business results. Why such resistance - especially in light of the intuitive understanding of the value of learning? I think there are a number of reasons including, but not limited to, some of the following.

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