Leaders and intact teams who wish to build a strong, positive, trust-based team culture.
Duration: 4 Hours. This course can be customized for your team.
Learn more about the CMC Classroom Experience.
“I didn't realize how much trust impacts communication and collaboration until this course. The discussions helped me see where I could improve as a leader, and I left feeling more confident about how to create the kind of team culture people want to be a part of.”
- Sue H. 2025 participant
Do you need a different date or location? We offer Courses On Request.
Do you need a different date or location? We offer Courses On Request.
When colleagues learn together, everyone benefits!
Connect with an advisor to discuss delivering this course to your team.
People on my team are polite, but not always honest or open. Can this building trust-based teams training help?
Yes. Teams do not need open conflict to have a trust problem. In many cases, the real issue is that people stay quiet, keep concerns to themselves, or say what feels safest instead of what needs to be said. This building trust workshop helps teams create clearer expectations for how they communicate, challenge ideas, and work through issues together.
How do I know if my team has a trust issue, and not just a performance issue?
Often, the signs show up in performance first. You may see hesitation, defensiveness, low ownership, risk aversion, silos, politics, burnout, or lack of follow-through. This building trust-based teams workshop helps teams recognize when those patterns are symptoms of low trust and gives them a practical way to address what is happening beneath the surface.
My team has been through change, pressure, or turnover, and people seem more guarded now. Is this the kind of situation this building trust workshop is built for?
Yes. Trust often weakens after disruption, even when no one says it directly. Change, uncertainty, and strain can make people more cautious, less candid, and less willing to rely on each other. This building trust-based teams workshop helps teams reset around shared principles and behaviours so they can move forward with more clarity and confidence.
I lead a team that needs stronger trust and accountability. Is this building trust-based teams workshop better for a whole team, or just for me as the leader?
This Building a Trust-Based Team workshop can help in either setting, but it is especially strong for teams. Trust is shaped by shared habits, not just one person’s intentions, so the biggest gains often happen when a team works through these issues together. For leaders attending on their own, the building trust workshop still provides a useful framework for understanding what may be eroding trust and how to start shifting the culture.
When should an organization consider trust-based team training for a group?
Usually when the team is technically capable, but collaboration is uneven and the culture is starting to get in the way of results. This might show up as guarded communication, low candour, poor follow-through, friction between people, or a sense that team members are not bringing their best thinking forward. In that kind of situation, trust-building is not a nice-to-have, it is part of restoring team effectiveness.
People on my team do not speak up, ask questions, or admit mistakes easily. Can this building a trust-based team workshop help?
Yes. When people stay quiet, avoid raising concerns, or hesitate to admit mistakes, the issue is often deeper than communication style. It usually means the team does not fully trust what will happen if they are honest. This building trust workshop helps leaders and teams look at the behaviours, assumptions, and norms that make people hold back, and build a stronger culture where people can speak more openly, challenge ideas respectfully, and contribute without as much fear or defensiveness.
Past Participant, Senior Consultant Apr 22, 2026
The group exercises were very helpful. Doing this as part of your work team is also helpful because it shows where each of us are coming from.
Michele S., Knowledge Coordinator Apr 22, 2026
Jordyn B., Senior Consultant Apr 22, 2026
Jen D., Manager of Childcare Program Mar 3, 2026
Facilitator Toby was engaging and helpful. I enjoyed the small group which offered easy conversation on difficult topics, I like the actionable goals to narrow down exactly what to do to exact change.
Past Participant, Account Manager, Commercial Apr 23, 2025
The facilitator was excellent.