Management Skills for New Supervisors and Managers

Learn. Apply. Succeed.

  • Learn the core roles and responsibilities for managing successful teams
  • Use the “conversational triangle” to ensure clear communication that fosters collaboration
  • Develop the flexibility to tailor your management approach to maximize potential and engagement
  • Understand motivation and how to create an environment that boosts team morale
  • Develop clear, achievable performance goals for your team, ensuring everyone understands expectations
  • Practice delivering actionable and constructive feedback, helping your team members improve skills and performance
  • Master delegation strategies that empower team members and free up your time to focus on higher-level tasks
  • Use effective coaching techniques to help your team members develop their skills and reach their full potential

Is This Course Right For You?

New and aspiring supervisors and managers across Canada, ready to build the skills and confidence to manage successful teams.

98% of participants recommend this course.

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The Learning Experience

  • Facilitated, hands-on learning. Move from short teaching segments into realistic workplace scenarios, guided practice, and debriefs that turn concepts into what you will say and do at work.
  • Practice the conversations leaders need most. You will plan and practice coaching, feedback, and delegation, including structured role plays that build confidence and follow-through.
  • Tools you will keep using. Leave with practical job aids and templates you can use immediately to prepare for coaching, delegation, and feedback conversations.

Duration: 14 Hours 
Delivered in classrooms across Canada and Live Online. 
Available for private delivery and customizable to match your organization’s needs. 

What People Are Saying

“I came into this course thinking I already knew most of the material, but it turned out to be a refreshing and insightful experience. The discussions, real-world examples, and shared challenges among participants made the learning feel relevant and practical. It was both validating and eye-opening, and I left with new ideas and confidence I can apply in my role.”

- Edna S. 2025 participant

$2,695 Non Member Fee
$2,395 Member Fee
View our pricing options
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

$2,695 Non Member Fee
$2,395 Member Fee
View our pricing options
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Connect with an advisor to discuss delivering this course to your team.

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This course is part of the Management Mastery learning path. Discover more about our Learning Paths or explore how we can tailor a pathway to align with your development and career goals.

Frequently Asked Questions

 Who should take new supervisor and manager training courses?

Our new supervisor and manager training course is designed for first-time managers and supervisors who need practical management training. It’s also a strong fit for managers who have been in their role for a few years but haven’t had formal management skills training and want to build a strong foundation in management. This course is relevant for individual contributors transitioning into leadership roles, as well as supervisors responsible for delegating work, managing performance, and leading teams. 

Organizations use this course to help establish consistent management practices and support new supervisors as they step into leadership responsibilities.
 

 What topics are covered in new supervisor and manager training courses?

This management course for new supervisors and managers is perfect for building essential skills you’ll use every day including motivation, delegation, coaching, communication, collaboration, and performance management. Through guided hands-on exercises, role-plays and practical application, this management training helps you build confidence you can apply back at work right away for better business results. 

 How is this new supervisor and manager training course different from a self-paced, on-demand online course?

Unlike many self-paced online training courses for new managers, our instructor-led new supervisor and manager course is delivered in a live, facilitated format, fully interactive and offered online and in-person with experts in their fields. You don’t just watch content passively, you practice and engage in real management and supervisory conversations, decision-making, and delegation skills, with live feedback and coaching support. It’s ideal for those who want the most practical and applicable first-time manager training, not theory and knowledge only. 

 Will new supervisor and manager training help me delegate without micromanaging?

Yes. Delegation is a core part of this new supervisor and manager training. You’ll learn how to assign work clearly, set expectations, follow up effectively, and avoid common mistakes like micromanaging or doing the work yourself.

 Will new supervisor and manager training courses help me navigate difficult conversations and performance issues?

Yes. Effective communication, ongoing performance management and employee development are key components in this management skills training course. Assessments and practice sessions will help you build self-awareness and confidence in everyday conversations and situations so you can improve performance in real time.  

 How do CMC training courses compare to other new supervisor and manager training programs?

Many new manager training programs cover similar topics, but this management skills for new supervisors and managers course emphasizes live practice, role-plays, and instructor feedback. If you’re looking for leadership training for new managers that builds real-world skills, not just awareness, this format stands out from self-paced courses. This course is backed by a 100% satisfaction guarantee, proven content, management research, and 65+ years of management skills training experience. 

 What results should I expect after taking a new supervisor and manager training course?

You’ll leave this course with greater confidence and a practical toolkit you can use immediately. Expect clearer communication, stronger coaching habits, better delegation, and a solid foundation in core management skills.
Individually, managers gain structure and clarity in how they lead. Teams benefit from more consistent communication and expectations. Organizations see more aligned performance and stronger management practices across departments.
 

 Do I need to prepare anything in advance to take this new supervisor and manager training course?

Any pre-work instructions will be shared before the course. Participants are encouraged to come prepared to reflect on their current management challenges and experiences.
The course is designed to support open discussion and practical application in a professional learning environment.
 

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Course Reviews

4.5 ★★★★★★★★★★ 1012 Reviews

Participant Feedback Summary (AI generated based on all reviews)

Participants say Management Skills for New Supervisors and Managers is useful for new and developing managers who want a clearer foundation for supervising people, understanding management styles, and working more effectively with direct reports. Many participants describe the course as practical, informative, and easy to apply, especially around communication styles, self-reflection, team management, and adapting approaches to different personalities. Participants also value the opportunity to learn through discussion, role play, group work, and workplace-based examples that make the material feel relevant to real management situations. The learning experience is often described as engaging and supportive, with clear explanations, strong facilitation, and space to ask questions or connect the content to individual workplace challenges.

  • Communication styles
  • New manager skills
  • Managing direct reports
  • Role play and discussion

Recent Reviews

  • Past Participant, VP of Operations Apr 20, 2026

  • Kelly M., Plant Manager Apr 20, 2026

    This was an excellent course for adding new communication skills to a manager's toolbox. Our facilitator did an excellent job at keeping us engaged, and entertained through some of the dryer content. I am glad I was able to attend!

  • Jason M., Operations Lead/Supervisor Apr 8, 2026

    Peter was an excellent teacher, the course wouldn’t be the same without him at the helm.

  • Chris D., Logistics and Shipping Manager Apr 8, 2026

    very good course, covers a lot

  • Carin A., Communications Officer Apr 8, 2026

    Absolutely loved it. The course went above and beyond my expectations and I am excited to incorporate the lessons learned into my new role. I would highly recommend this course for someone who is entering or recently entered a management position.

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