Management Skills for New Supervisors and Managers

Course Reviews

• Josee M., Team Lead Eligibility Oct 16, 2024

  I enjoyed many of the topics that were discussed throughout the training, especially the section on communication styles portion and on coaching.

• Past Participant, Senior Team Leader, Operations Quality Oct 16, 2024

  Jesse is an amazing instructor. His excitement and delivery of content was great!

• Valentina C., Program Analyst Oct 16, 2024

  The course content, instructor, and format were exceptional! I gained valuable insights that will enhance my leadership skills and enable me to effectively engage my team for improved performance and achievement. Thank you, Jesse!

• Past Participant, Solutions Delivery Engineer - Team Lead Oct 16, 2024

  It was overall a good seminar, enjoyed sharing experiences with workers from other industries and understand how they usually manage their issues.

• Past Participant, Supervisor, Operations Oct 15, 2024

  enjoyed the content and activities.

• Past Participant, Manager, Marketing Arts & Events Oct 15, 2024

• Past Participant, Lab Supervisor Oct 15, 2024

• Past Participant, Senior Underwriter, Surety Oct 15, 2024

  Overall a good course, it's obvious the instructor is passionate and knows what she is talking about.

• Past Participant, IT Manager Oct 6, 2024

• Evan M., NA Oct 3, 2024

  I loved how enthusiastic my course leader (Karen) was.

• Past Participant, Manager, Sales Oct 3, 2024

  Class size and facilitator was excellent.

• Past Participant, Senior Reinsurance Consultant Oct 3, 2024

• Past Participant, Product Manager Oct 3, 2024

• Andrews A., Warehouse Supervisor Oct 3, 2024

  it was very informative.

• Past Participant, Brand and Marketing Services Manager Oct 3, 2024

  I thought it was really good. The class was really good and most participated and Karen was a great instructor.

• Abby L., Manager, BOS Sep 25, 2024

  The seminar was very well done! I felt like the information sessions were well spaced with activities and group work, keeping you engaged. There is a lot to take in so taking notes is key. Cynthia was a wonderful presenter, and the transitions from breakout rooms to breaks etc were seamless. Everything ran very well. I loved that there was a timed agenda, and the breaks helped.

• Josiane B., Regional Manager, Quebec Sep 25, 2024

  It was a good training

• Naveen K., Process Improvement Analyst, Operational Excellence Sep 25, 2024

  The training was excellently organized and facilitated. Really appreciate the facilitator Cynthia

• Past Participant, Manager Sep 25, 2024

  Cynthia is a great speaker, provides helpful resources and responds thoughtfully to participant questions.Rebecca was a big help as a producer with taking note of questions, setting up breakout rooms, referencing resources.

• Past Participant, Sr. Director, Events Sep 25, 2024

  it validated some aspects I was already doing/implementing as a manager but also gaining way to tweak language, communicate more, learn more about my team.

• Alison S., Electrical Foreperson-in-Training Sep 12, 2024

  The course provided excellent content and was well delivered. The attendees came from a wide variety of styles and backgrounds which helped provide different points of view and experiences. Overall a terrific course.

• Reem A., HR Advisor Sep 12, 2024

  Awesome

• Ryan D., AP Team Leader Sep 12, 2024

  I've recommended this course to collogues who would benefit from this course.

• Jonathan G., AP Team Leader Sep 12, 2024

  Great course, lots of relevant content. Faciltator was amazing.

• Debindra S., AP Team Leader Sep 12, 2024

• Reema S., Senior Financial Analyst Sep 12, 2024

• Past Participant, Portfolio Insights Lead Sep 12, 2024

  I enjoyed the format. Learning alongside other new managers worked really well, as did the way the two days were structured.

• Past Participant, Manager, IT Security Sep 12, 2024

  Very well designed!!

• Tiffany F., Ontario Government and Community Relations Manager Sep 4, 2024

  Very insightful. Jessica was an amazing facilitator and created a positive and inviting space for discussion.

• Past Participant, Governance & Administration Coordinator Sep 4, 2024

• Past Participant, Interim Director of Speech-Language Pathology and Communication Health Assistants Sep 4, 2024

  Instructor was wonderful and kept in-person and virtual group very engaged. I could tell she was very passionate about the subject and had a great wealth of experience and knowledge. Would definitely take a course from her again and/or recommend to others

• Past Participant, Director of Audiology Sep 4, 2024

• Past Participant, Interim CEO Sep 4, 2024

• Cheryl A., Manager Sep 4, 2024

  The training course was very informative and has provided me with skills and knowledge that will benefit me in my position. The instructor did a great job delivering the content.

• Nidhi B., Senior Consultant | Application Engineering Sep 4, 2024

  Very interactive, highly informative, knowledgeable sessions.

• Beant S., Solution Delivery Engineer-Team Lead Aug 25, 2024

  Webinar was very informative and engaging. Got lot to learn and implement in my day to day responsibilities. Jackie did an awesome job.

• Past Participant, Operations Manager Jul 9, 2024

  Bruce was a great facilitator, he was engaging and did a great job with our group.

• Past Participant, Team Leader – Inside Sales Jul 9, 2024

  I found Bruce the presenter was very knowledgeable and clear when speaking to us. The experience is something that will help me with my direct reports.

• Past Participant, Senior Manager, Lexus Assembly Jul 9, 2024

  Bruce was excellent.

• Brian A., Medical Information and Business Analyst Jul 8, 2024

  The instructor did an excellent job.

• Shay H., Operations Manager May 10, 2024

• Ryan R., Electrical Engineering Technologist Apr 16, 2024

• Tarun D., Lead Infrastructure Analyst Apr 5, 2024

• Past Participant, Senior HR Business Partner Apr 5, 2024

• Past Participant, Municipal and Stakeholder Relations Apr 5, 2024

  The course facilitator, Karen, was fantastic. Very engaging and knowledgeable. Enjoyed the interactive/theory balance to the course.

• Michael C., Research Review Officer Apr 5, 2024

• Past Participant, General Manager of Lands Operations Apr 5, 2024

• Michael B., Sales Manager Mar 26, 2024

  Peter was an awesome instructor. Did a great job relating the content to different fields of work. I could tell he had the knowledge but also the experience applying the practices he was teaching. Excited to start using these methods in my job every day

• Past Participant, Regional Inside Sales Manager Mar 26, 2024

• Past Participant, Senior Law Clerk Mar 26, 2024

  Excellent overall. Really good teacher.

• Lee T., Manager Mar 26, 2024

• Chadeline H., Product Marketing, Team Lead Mar 26, 2024

• Adam B., Sales Manager Mar 26, 2024

• Past Participant, Manager, Patient Services Mar 19, 2024

  Good amount of time spent on subject matter. Thoughtful examples and conversations. Useful breakout rooms and activates.

• Past Participant, Director of Human Resources Mar 19, 2024

  The instructor made the material very easy to learn and apply to real life.

• Colleen M., Manager, Patient Services Mar 1, 2024

  Instructor was great, kept us engaged. It started to feel a bit long after two days but not surprising for an online course.

• Kayla P., Manager, Strategic Initiatives Mar 1, 2024

  Great instructor, great content. Very organized.

• Ranin K., Reman Service Technician Mar 1, 2024

• Past Participant, Assistant Property Manager Feb 27, 2024

  Lots of great information that was presented in an interactive and hands-on approach which has made it more relatable and realistic. Lots of great examples as well!

• Melissa L., Manager, Patient Services Feb 27, 2024

  This course would not only benefit new managers but experienced managers as well as a reminder on communication skills etc.

• Past Participant, Lawyer/ Co-Director of Legal Services Feb 27, 2024

• Past Participant, Nurse Practitioner Feb 27, 2024

  very insightful

• Jesse G., Dryden Site Supervisor Feb 27, 2024

• Past Participant, Regional Manager, Research Feb 27, 2024

• Past Participant, Assistant Property Manager Feb 27, 2024

  I specifically enjoyed the area of delegation and performance review as the most beneficial to my learning.

• Chris D., Lead Service Tech Feb 27, 2024

  Course was very informative and very interactive, instructor was very knowledgeable and gave great advice, would recommend this course to others

• Breanna S., Manager, Patient Services Feb 27, 2024

  Karen was a wonderful instructor, she took a keen interest in each of the participants in the course and sought feedback from the group.

• Alexandria I., Sales Coordinator Lead Feb 27, 2024

  Our teacher was really informative and helpful, I really enjoyed everything I've learned and will definitely recommend it. In the future, I would love to see a Mountain Standard Time course!

• Past Participant, Regional Manager Feb 27, 2024

• Past Participant, Manager, Patient Services Feb 15, 2024

  Facilitator did a great job presenting the information. Well spoken and knew the material. Great job Michael! Nice combination of pre-work, breakout rooms, videos and slides. All the information was relevant to my role and I have learned a lot

• Tommy L., Warehouse Lead Feb 5, 2024

• Valerie C., Manager Feb 5, 2024

  The instructor was engaging, provided many examples and engaged all participants.

• Tina B., Manager, Patient Services Feb 5, 2024

• Tyler H., Engineering Supervisor Jan 30, 2024

  I found that Joline did a very good job of working through the material and facilitating meaningful discussions.

• Mariana S., Executive Underwriter Jan 30, 2024

  Verify good and enthusiastic instructor. Good examples and discussions.

• Jithesh A., Property Underwriter Jan 30, 2024

  Jolene was excellent at delivering the course. All the modules were covered and had lots of interactive exercises which I liked. Had quite a few useful tools that I could utilize in my professional life.

• Jason B., CNC Manager Jan 8, 2024

  Overall, it is a great course for new managers to take. I've learned a lot from just a 2-day seminar.

• Past Participant, Manager Centralized Properties Dec 14, 2023

  interactive portion was great - considering the virtual environment

• Karla R., Staff Lawyer Dec 14, 2023

  Great course! Mike Cox is an excellent teacher. I recommend this course to anyone who is a supervisor or a manager and hasn't taken this course. I also highly recommend it to anyone who is interested in becoming a supervisor or a manager in the future.

• Rachel S., Administrative Team Lead Dec 14, 2023

  The course was designed well - it packs a lot of content in efficiently and effectively. The instructor is clearly extremely dedicated and knowledgeable in the field of coaching new leaders. Thank you!

• Past Participant, Manager, Patient Services Dec 14, 2023

• Past Participant, Financial Advisor – Level 1 Dec 14, 2023

  Loved the group discussions, the facilitator made the class more interesting and asked thought provoking questions.

• Carol B., Talking Together Manager Dec 8, 2023

  Very helpful and looking forward to applying skills to my work.

• Past Participant, Gladue Manager Dec 8, 2023

  We had limited time and could not go over all the material in the workbook, but the workbook itself is very useful and offers more info and exercise that I can do in my own time, which I will.

• Joshua S., Finance Manager Dec 8, 2023

• Past Participant, Senior Assessment Officer Dec 8, 2023

  Very enjoyable

• Past Participant, Bail Supervision Coordinator/Interim Supervisor Dec 8, 2023

• Laura D., Manager, Vaccine Preventable Disease Program Nov 30, 2023

  It was helpful and I enjoyed the conversations held with others in the group. Loved the break out sessions and that the facilitator engaged those in the group to speak and share ideas/strategies.

• Veronica M., Assistant Property Manager Nov 24, 2023

• James F., Withdrawal Management Services Supervisor Nov 24, 2023

  The material and facilitator are relevant, up-to-date, and easy to follow. Kevin does a wonderful job of keeping participants engaged in conversation and relating it to their profession.

• Patricia L., Assistant Property Manager Nov 21, 2023

• Lucy Q., Project Manager Nov 21, 2023

  Excellent

• Jasmine W., Dental Program Assistant Nov 21, 2023

  My instructor had a very unique caring, considerate teaching style, to where my style matched as well. I felt heard, I didn’t feel embarrassed when corrected or when asked to be put on the spot. He made sure I was understanding of each module, before moving on

• Jaime O., Bookkeeper Nov 21, 2023

• Past Participant, Project Manager Nov 21, 2023

  Not what I really expected but really glad it wasn’t! Overall an excellent eye opening course

• Past Participant, Policy Analyst Nov 21, 2023

  Amazing instructor that was patient

• Past Participant, Safety & Training Supervisor Nov 21, 2023

  This was very encouraging and empowering

• Past Participant, Economist Nov 21, 2023

  Course exceeded my expectations. Not only did it teach me (and more importantly let me practice) techniques to listen, deal with conflict, and tap into people's motivations. I am not a manager right now, but aspire to be one.

• Mary Ann R., Logistics Supervisor Nov 14, 2023

  The instructor was extremely knowledgeable and accommodating, providing plenty of examples and scenarios based on real-world work situations. It gives me more confidence when dealing with direct reports and how to handle such situations.

• Reanna I., Operations Coordinator Nov 14, 2023

  This training was very interactive and provided excellent tools to assist with the learning.

• Mae B., Supply Chain Planner Nov 7, 2023

• Greg M., Manager, Patient Services Nov 7, 2023

  Instructor quite strong - experienced, approachable, good at fomenting relaxed and open atmosphere/dialogue

• Deepika P., Manager, Corporate Accounting & Financial Reporting Nov 7, 2023

  Candida was amazing. The course was very engaging and interactive and I learnt a lot about team management.

• Past Participant, Manager, Patient Services Nov 7, 2023

  Candida was good engaging the participants

• Rana M., Warehouse Manager Oct 27, 2023

• Past Participant, AR Manager Oct 27, 2023

• Past Participant, Quality Control Engineering Manager Oct 27, 2023

• Past Participant, Vice President Oct 27, 2023

• Past Participant, Project Manager, I.T. Transformation Project Oct 27, 2023

• Past Participant, Health And Safety Coordinator Oct 27, 2023

• Past Participant, Clinical Leader, Autism Services Oct 27, 2023

  I enjoyed the course content and it was presented well. Instructor was clearly very experienced and also engaging, materials well laid out and a nice balance of learning methods. I will definitely take another CMC course.

• Past Participant, Senior Manager Oct 24, 2023

  Ray was so knowledgeable and has an excellent teaching method.

• Jennifer B., Customer Service Specialist Oct 13, 2023

  Very helpful tools. I will definitely be implementing some things I learned during this course. Instructor was very engaging.

• Past Participant, Manager Payroll & Benefits Oct 13, 2023

  Mike Cox is an amazing resource and very engaging.

• Past Participant, Supervisor, Market Assessment and Compliance Oct 13, 2023

• Rachel H., Manager, Conservation Programs Oct 13, 2023

  The class was well organized and informative. They used all the zoom features and different scenarios to teach. As someone that needs lots of time to process, the prep time for some of the role play scenarios or writing assignments was a bit quick or need more details about expectations when going through a group work the first time.

• Past Participant, Property Manager Oct 6, 2023

  Very well run and the instructor was excellent.

• Past Participant, Manager, Team Assistants Sep 26, 2023

  It was great interacting with others and getting new perspectives,

• Virgilia L., RVT Rehabilitation Sep 19, 2023

  The content was great and the manual is something I will definitely continue to reference.

• Saba A., Senior Full Stack developer Sep 19, 2023

  clear Agenda, good material and the way it engages everyone in a group activity make it efficient and useful

• Ragulan V., Senior Manager, Corporate IT Sep 19, 2023

  Bruce was great. He’s a great instructor.

• Karen W., Lead ER RVT Sep 19, 2023

  The course was interactive and full of great content

• Camila T., Manager, IT Procurement Sep 19, 2023

• Past Participant, Manager RVT Sep 19, 2023

• Past Participant, Manager, Infectious Disease Program Sep 19, 2023

• Past Participant, Senior Facilities Services Manager Sep 19, 2023

• Past Participant, Manager, SharePoint Sep 19, 2023

  Bruce is an excellent trainer ?

• Nasim H., Key Account Specialist Aug 29, 2023

• Ammar H., Manager, Technology Operations & End User Services Aug 8, 2023

• Ammar E., Manager, Technology Operations & End User Services Aug 8, 2023

• Rutul H., Manufacturing Supervisor Jul 28, 2023

  Training is good. Liked a multiple approaches of Management. However, Content can be simplified more.

• Rod D., Environmental Benefits & Quantification Lead Jun 20, 2023

  The presenter was very knowledgeable and proficient. She kept us on track and delivered the material efficiently. This was a very good experience.

• Past Participant, Inventory Manager Jun 20, 2023

• Qian J., Specialist Jun 13, 2023

  Structured and Clarity of the details. Good case study and communication and explanation of the case study

• Paul C., Construction Supervisor Jun 13, 2023

  Excellent eye opener

• Jeremy H., Supervisor of Verifications Jun 13, 2023

  Well run course, would recommend

• Jason C., Operations Manager Jun 13, 2023

  The course and the instructor were excellent

• Past Participant, Manager, Program Development Jun 13, 2023

• Past Participant, Investor Specialist Jun 13, 2023

• Tiago S., Withdrawal Management Services Supervisor May 31, 2023

  Knowledge, expertise and good teaching style. The content is highly relevant.

• Past Participant, Regional Director – Ontario May 31, 2023

  The faculty was very good and experienced. He also shared relevant stories from his past management experience as examples to help illustrate the concepts. I thought this was really helpful to understand how the concepts being taught can be applied in practical situations.

• Past Participant, Manager, Security & Life Safety May 16, 2023

  Course was applicable to my day-to-day interactions with colleagues and direct reports. I find myself categorizing individual personality qualities now and it has helped me shift my response/behavior when engaging in conversations or meetings.

• Past Participant, Specialist, Meter Data Management May 16, 2023

• Past Participant, Operations Manager May 16, 2023

  Loved the role playing/group work.

• Past Participant, Manager, Operations May 16, 2023

  The course material was good.

• Past Participant, Warehouse Supervisor May 16, 2023

  It was presented nicely,

• Past Participant, Warehouse Supervisor May 16, 2023

  The course was very useful and well planned

• Past Participant, Office Manager and Executive Assistant May 16, 2023

  I liked that the course material referenced the communication styles, as being a manager requires skilled communication and understanding of other's styles.

• Past Participant, Project Manager May 16, 2023

• Past Participant, Supervisor Business Unit May 9, 2023

  Great instructor and useful teaching tools to keep group engaged.

• Past Participant, Office Manager May 5, 2023

  Good content, great team breakout sessions.

• Past Participant, Arborist Manager Apr 28, 2023

• James G., Manufacturing Supervisor Apr 28, 2023

  Very engaging instructor and communicated all of the info in a clear concise manner. Tons of great tip and tricks regarding management.

• Past Participant, Supervisor, Rates Apr 28, 2023

  My experience with the Management Skills for New Managers course was great. I learned the roles and responsibilities of managers, understood the frameworks of conducting effective coaching and delegating, and applied the reflective listening and other skills in the scenario role play with fellow participants. Instructor Cynthia was knowledgeable and experienced management expert that she provided many real live examples to illustrate concepts to help us understand. She patiently induced us to think and reflect situations and tasks in our actual work environment. I am enthusiastic to apply delegation process to my work and do more reinforce feedback in the coming weeks.

• Mike Z., Project Manager Apr 28, 2023

  I was not expecting the course to be as engaging. It really helped to gain perspective and to practice with real people.

• Vincent W., Customer Service Manager Apr 28, 2023

  Very insightful and great tips and practices on how to be a more effective manager

• Past Participant, Arborist Manager Apr 28, 2023

• James G., Manufacturing Supervisor Apr 28, 2023

  Very engaging instructor and communicated all of the info in a clear concise manner. Tons of great tip and tricks regarding management.

• Past Participant, Supervisor, Rates Apr 28, 2023

  My experience with the Management Skills for New Managers course was great. I learned the roles and responsibilities of managers, understood the frameworks of conducting effective coaching and delegating, and applied the reflective listening and other skills in the scenario role play with fellow participants. Instructor Cynthia was knowledgeable and experienced management expert that she provided many real life examples to illustrate concepts to help us understand. She patiently induced us to think and reflect situations and tasks in our actual work environment. I am enthusiastic to apply delegation process to my work and do more reinforce feedback in the coming weeks.

• Mike Z., Project Manager Apr 28, 2023

  I was not expecting the course to be as engaging. It really helped to gain perspective and to practice with real people.

• Vincent W., Customer Service Manager Apr 28, 2023

  Very insightful and great tips and practices on how to be a more effective manager

• Christopher B., Team Lead Apr 11, 2023

• David L., Backend Team Lead Apr 11, 2023

  Tim did a great job at keeping us engaged and making us reflect on how we could use all these tools with our real examples.

• Doug T., Technical Manager & Product Lead Apr 11, 2023

• Past Participant, Frontend Team Lead Apr 11, 2023

• Sean B., Mobile Team Lead Apr 11, 2023

  Tim was an excellent presenter and had lots of knowledge and experience he shared with us. He was very good at clearly communicating the concepts and clarifying any questions. The breakout groups and various exercises throughout the handout were also helpful to get practice in the concepts and see how I could apply these learnings to my role.

• M. Plog, Division Manager Apr 4, 2023

  Thought it was awesome. I'll use these tools moving forward.

• Past Participant, Team Lead Apr 4, 2023

  The course provided valuable information that I need for my new position.

• P. Hsu, HR Apr 4, 2023

  Very informative and interesting

• Past Participant, Manager, Research Information Services Mar 31, 2023

• F. Poulin de Courval, Nurse Practitioner Mar 31, 2023

  very good

• V. Kathiramalai, Customer Service Manager Mar 30, 2023

  Some aha moments. Very well planned out and presented.

• Past Participant, Engineering Manager Mar 30, 2023

  The instructor was very knowledgeable and kept the class engaged. He used relevant examples and gave contemporary case studies for us to learn from.

• N. Deol, Marketing Manager Mar 30, 2023

  Very valuable course for new managers.

• A. Barriffe, Team Lead, Business Intelligence Mar 21, 2023

  Instructor was very knowledgeable and provided lots of real life examples. Interactive part of the sessions were very useful.

• B. Thompson, Communications and Outreach Principal Mar 17, 2023

  Bruce was lovely and very thoughtful and detailed in his preparation. The different experiences and industries/team of the participants added real value.

• M. Ramos, Assistant Vessel Manager Mar 17, 2023

• M. Alfonso Valdes, Customer Service Lead Mar 17, 2023

  I enjoyed the time we had to discuss real situations we each faced and ways that we can address the situations with the new skills we were learning. It was really beneficial to hear other people's tactics and experiences.

• A. Rabbi, Product Engineering Mar 16, 2023

  Karen was an amazing instructor. She motivated and made us understand how to really be a good manager

• T. Saumur, Registrar Mar 3, 2023

  The course was interactive and was able to build my skills

• Past Participant, Behaviour Consultant Mar 3, 2023

• P. Cipollone, Manager, Enterprise Resource Planning Mar 3, 2023

  Great content, great delivery.

• K. D'Mello, Deputy Registrar Mar 3, 2023

  I learned some good tips that I will be implementing soon.

• V. Kinghorn, Deputy Registrar Mar 3, 2023

• Past Participant, Project Manager Mar 3, 2023

• R. Rogers, Supervisor, Registry Support Services Mar 3, 2023

• Past Participant, Deputy Registrar Mar 3, 2023

• M. Zikovitz, Deputy Registrar Mar 3, 2023

• G. Bala Feb 24, 2023

  The course was very interesting and it was interesting to know how to manage and maintain deadlines, Manage Vs Lead. The BISC model for feedback, different coaching styles, delegating styles. Overall loved the course and the coach.

• Past Participant, Emterra Environmental Feb 10, 2023

  Great course the instructor was great

• Past Participant, Bobrick Washroom Equipment Inc Feb 10, 2023

• Past Participant, Everest Clinical Research Feb 10, 2023

• Past Participant, Everest Clinical Research Feb 10, 2023

• Past Participant, Everest Clinical Research Feb 10, 2023

• Jayn Simpson, Business Development, Senior Account Executive, eurOptimum Display Inc Feb 10, 2023

  Great teacher, thoroughly explained each lesson and encouraged questions.

• Past Participant, Immigration & Refugee Board of Canada Feb 7, 2023

• Past Participant, Immigration & Refugee Board of Canada Feb 7, 2023

• Past Participant, Immigration & Refugee Board of Canada Feb 7, 2023

  Generally the structure of the course was okay.

• Kristy Foster, Registrar, Immigration & Refugee Board of Canada Feb 7, 2023

  Great pace, great interaction

• Hayden Paré, Deputy Registrar, Immigration & Refugee Board of Canada Feb 7, 2023

• Past Participant, Immigration & Refugee Board of Canada Feb 7, 2023

• Past Participant, Ritchie Bros Auctioneers Inc. Jan 10, 2023

• Past Participant, Cambium Inc. Jan 6, 2023

  Peter is a great instructor and very engaging.

• Past Participant, Info-Tech Research Group Jan 6, 2023

  Peter was an excellent facilitator and trainer! The course material had very relevant material for a new manager.

• Past Participant, Indigenous and Community Engagement (ICE) Inc. Jan 6, 2023

  Well done. Good pace.

• Past Participant, Cambium Inc. Jan 6, 2023

• Past Participant, Children's Aid Society Of Toronto Jan 6, 2023

• Past Participant, Strike Group Dec 20, 2022

• Past Participant, Pacific Life Re Dec 16, 2022

• Past Participant, The Beer Store Dec 16, 2022

• Mitch Boucher, Service Manager, Belterra Corporation Dec 16, 2022

  well done

• Past Participant, Homequity Bank Dec 16, 2022

  Liz is great. Really appreciate her sharing her wisdom with the group!

• Michaela Penwarden-Watson, Specialist, Public Health Sudbury and Districts Dec 16, 2022

  Really engaging, loved the breakout rooms Trainer was extremely knowledgeable about the course content and experienced from the field Would recommend!

• Past Participant, A&R Solutions Dec 16, 2022

• Past Participant, Mount Pleasant Group Dec 16, 2022

• Gary Ramroop, Regional Field Manager, A&R Solutions Dec 16, 2022

  Becky was a great instructor. Wasn’t just someone lecturing…she engaged us.

• Past Participant, A&R Solutions Dec 16, 2022

  Very well presented and a pleasure to attend.

• Past Participant, Municipal Property Assessment Corporation Dec 16, 2022

  The course itself was great and I liked that fact that the group wasn't too big. The duration of the course was perhaps a little too long for me but it was still engaging overall. The facilitator is wonderful.

• Past Participant, Clearpoint Surgical Toronto Nov 25, 2022

• Patrice Clayton, Assistant Admin Director, Clearpoint Surgical Toronto Nov 25, 2022

• Past Participant, Clearpoint Surgical Toronto Nov 25, 2022

  program presented by our instructor Peter was perfectly prepared and presented. very interesting and helpful seminar . looking forward to put all the skills that I learned so far in a good use. Also looking forward to next session tomorrow.

• Past Participant, Clearpoint Surgical Toronto Nov 25, 2022

• Past Participant, Pacific Life Re Nov 22, 2022

• Past Participant, Municipal Property Assessment Corporation Nov 22, 2022

• Past Participant, Pacific Life Re Nov 22, 2022

  Lots of great content!

• Emily Hopkins, Manager Valuation and Customer Relations, Municipal Property Assessment Corporation Nov 22, 2022

  Very well done, thanks to Karen Rae for her expertise and care in running this training!

• Past Participant, Pacific Life Re Nov 22, 2022

  Great course overall! The presenter was very engaging

• Past Participant, Municipal Property Assessment Corporation Nov 22, 2022

  Karen was a phenomenal instructor, very knowledgeable, approachable and was very adaptable to the room. Her expertise was much appreciated and made it such a rewarding experience.

• Past Participant, Brookfield Renewable Partners Nov 21, 2022

• Past Participant, Brookfield Renewable Partners Nov 21, 2022

• Vlad Stajic, Manager, Corporate Acturial, Pacific Life Re Nov 18, 2022

  Very much enjoyed the instructor and classroom environment. Helped to hear everyone's thoughts and inputs to get discussion going.

• Vivian Cai, Reinsurance Accounting Manager, Pacific Life Re Nov 18, 2022

• Spencer Bokstein, Supervisor of Sales and Performance, Cogeco Connexion Inc. Nov 18, 2022

  Peter was excellent and very engaging!

• Peter Sipsis, Manager | Operations and Deskside Services, Brookfield Properties Nov 18, 2022

  Peter Boyle has an excellent teaching style. He kept everyone engaged and his knowledge of the course was beyond reproach. I would highly recommend this course to other colleagues.

• Past Participant, Pacific Life Re Nov 18, 2022

• Mike Gauthier, Production Supervisor, Walker Industries Nov 18, 2022

• Lianne Scheuerman, Manager, Cogeco Connexion Inc. Nov 18, 2022

  I thoroughly enjoyed the course. I thought Peter was an incredible mentor. He was knowledgeable, engaging and inclusive. I appreciated how he brought humour and personal experience to the content. I also enjoyed the variety of techniques used to get throu

• Lauren Ratzinger, Supervisor of Consumer Sales, Cogeco Connexion Inc. Nov 18, 2022

  Peter was a great instructor, very engaging and informative

• Past Participant, Pattison Outdoor Nov 18, 2022

  Really enjoyed everything about it. Great instructor, class size, lessons and activities.

• Past Participant, Pacific Life Re Nov 18, 2022

• Past Participant, Walker Industries Nov 18, 2022

• Chris Grayley, Production Supervisor, H.C. Starck Canada Inc Nov 18, 2022

  Very well done. Peter is an exceptional trainer!

• Past Participant, Pacific Life Re Nov 18, 2022

  - instructor was very entertaining and well spoken

• Past Participant, Pacific Life Re Nov 18, 2022

  Great course, Peter is full of energy and highly engaging. Perhaps more reference to key theories and development of the frameworks presented would give more insight into their relevance, academic rigor, and background.

• Past Participant, Bennington Financial Services Corp Oct 14, 2022

• Nicole Cuncic, Supervisor, Funding, Bennington Financial Services Corp Oct 14, 2022

  So much relevant information was shared and I took away a lot that I will be able to use going forward. Peter was awesome! He was super engaging and had some great acting skills for our breakout groups. I really enjoyed this course a lot! Thank you!

• Nick Ong, Production Supervisor, Tencorr Packaging Inc Oct 14, 2022

• Jessica Gomez, , Bennington Financial Services Corp Oct 14, 2022

  Great very detailed and a lot of useful tips

• Past Participant, Bennington Financial Services Corp Sep 28, 2022

• Christine Urlacher, Branch Manager, The ECCO Group Sep 28, 2022

• Past Participant, CMC Canadian Management Centre Sep 28, 2022

• Past Participant, Bennington Financial Services Corp Sep 28, 2022

• Jennifer Hungerford, Customer Service Manager, Haver & Boecker Canada Sep 28, 2022

• Past Participant, Mitacs Sep 22, 2022

  It was engaging, a safe place to discuss, share stories and opinions. Cynthia was a wonderful facilitator and appreciated her lessons learned through her own experiences. It was also wonderful to get to meet people from all over and make connections.

• Past Participant, Mitacs Inc. Sep 22, 2022

• Past Participant, Mitacs Inc. Sep 22, 2022

• Past Participant, Mitacs Sep 22, 2022

• Franco Minatel, Business Development Manager, Amphenol Canada Corp Sep 21, 2022

• Priyanka Chandran, Inspection Manager & CMM Programmer, Amphenol Canada Corp Sep 21, 2022

• Past Participant, Amphenol Canada Corp Sep 21, 2022

• Past Participant, Amphenol Canada Corp Sep 21, 2022

• Past Participant, Amphenol Canada Corp Sep 21, 2022

• Past Participant, Amphenol Canada Corp Sep 21, 2022

• Past Participant, Amphenol Canada Corp Sep 21, 2022

• Sabrina Xie, Distribution & CSR Manager, Amphenol Canada Corp Sep 21, 2022

• Past Participant, Maple Leaf Foods Sep 20, 2022

  Online is hard, not as much fun as in person.

• Past Participant, Brookfield Properties Sep 20, 2022

• Andre Campbell, Valuation and Customer Relations, Municipal Property Assessment Corporation Sep 20, 2022

• Past Participant, Brookfield Properties Sep 20, 2022

• Brett Matthews, Senior Analyst, TMX Group Sep 20, 2022

• Pascal Dubois, Mitacs Inc. Aug 30, 2022

  Loved that we had several situations to try with our classmates

• Past Participant, Torys LLP Aug 30, 2022

• Iman Yahyaie, Mitacs Inc. Aug 19, 2022

• Past Participant, Mitacs Inc. Aug 19, 2022

  Maria was great and my favourite AMA instructor so far (Ive taken multiple courses). she provided great examples and was very responsive to questions and spoke in depth at topics we highlighted in the chat as being of interest.

• Denys Semenovych, Team Lead Account Manager, Quarterback Transportation Aug 12, 2022

• Past Participant, Long View Systems Aug 12, 2022

• Jonathan Pacheco, Logistics Coordinator Team Lead, Quarterback Transportation Aug 12, 2022

• Past Participant, Quarterback Transportation Jul 13, 2022

• Past Participant, Bobrick Washroom Equipment Inc Jul 13, 2022

• Angela Tantone, Human Resources Manager, Quarterback Transportation Jul 13, 2022

• Past Participant, CMC Microsystems Jul 13, 2022

• Past Participant, Quarterback Transportation Jul 13, 2022

• Past Participant, Green Standards Ltd. Jul 13, 2022

• Past Participant, Mint Room Studios Incorporated Jul 13, 2022

• Chris Johnston, Ngwaagan Gamig Recovery Centre Jun 28, 2022

  i really enjoyed the two day training. i believe it really helps new managers learn how to work among the staff and create success

• Past Participant, Toronto Transit Commission Jun 22, 2022

• Kara Pawsey, Office Manager, Strike Group Jun 22, 2022

• Past Participant, Kitchener Downtown Community Health Centre Jun 22, 2022

• Past Participant, Cogeco Connexion Jun 22, 2022

• Robert Siopiolosz, Plant Manager, E&E Seegmiller Jun 22, 2022

• Past Participant, Hydro Ottawa Jun 16, 2022

• Past Participant, Canadian Real Estate Association Jun 16, 2022

• Past Participant, Canadian Centre For Ethics In Sport Jun 16, 2022

• Past Participant, Lafarge May 31, 2022

• Past Participant, Pembina Pipeline Income Fund May 31, 2022

• Benoit Roberge-Vallières, Mitacs Inc May 10, 2022

• Past Participant, Mitacs Inc. May 6, 2022

• Past Participant, Mitacs Inc May 6, 2022

  Some useful approaches and frameworks highlighted but other elements were less useful and overall took a long time.

• Desiree Danilko, Client Services Manager, John Howard Society of Thunder Bay & District Apr 13, 2022

  Absolutely amazing!! No complains, joline was fabulous!!

• David Demars, Supply Chain Manager, H.C. Starck Canada Inc Apr 13, 2022

  Content was great, instructor excellent!

• Alex Andrei, unk, Resource Label Group Apr 13, 2022

  Well taught and a very interesting course. Joline is enthusiastic and very good at getting the students to reflect and open up about their own situation

• Past Participant, North Bay Regional Health Centre Apr 13, 2022

  It was pretty fun!

• Past Participant, College of Immigration and Citizenship Consultants Mar 18, 2022

  Very engaging, good flow.

• Past Participant, Cybera Inc Mar 18, 2022

  The course contained a lot of content and met my expectations in terms of what was going to be covered. Given that it is a 2-day course there isn't much time to dive deeper or do more scenarios with the different subject matters, but I was impressed at the spacing / format between lectures and activities. This format kept me engaged throughout despite being a 7 hour video conference each day.

• Fabien Foy, Lactalis Canada Feb 17, 2022

• Aliya Gangji, HR Consultant, Organizational Development, Children's Aid Society Of Toronto Feb 13, 2022

• Past Participant, Nexus Communications Feb 11, 2022

  more Q/A but overall facilitator was AMAZING! Loved Liz :)

• Vern Funk, Strategic Initiatives Officer ?C Manitoba Region, Indigenous Services Canada Feb 11, 2022

• Dilyara Zinnatullina, Operations Supervisor, The Garbo Group Feb 11, 2022

  more examples

• Past Participant, FSM Management Group Feb 11, 2022

  In addition from learning from the knowledgeable instructor, I learned a lot from my peers in the breakout sessions and enjoyed when there was extra time to discuss our own experiences/fears/concerns in being a new manager and ways we're addressing those. Some dedicated time for that would have been helpful.

• Past Participant, Children's Aid Society Of Toronto Feb 11, 2022

• Past Participant, Blanco Canada Inc Feb 11, 2022

  clearer instructions for the more abstract breakouts.

• Past Participant, Mapei Inc. Feb 11, 2022

  Everything was great.

• Past Participant, TFS - Canada's International School Feb 11, 2022

• David West, Manager, Producer Onboarding, Resource Recovery Alliance Jan 14, 2022

  The content was very useful and practical. The delivery was also fantastic, Karen was a really great facilitator. I enjoyed the discussion groups and the other individuals in the course.

• Past Participant, Keilhauer Jan 13, 2022

  I think the course was well structured and had very interesting and relevant topics, sectioned out in a very thoughtful way.

• Past Participant, Green Standards Ltd. Jan 9, 2022

• Umair Ansari, Support Manager, Upstream Works Software Ltd. Jan 7, 2022

  there could have been a better platform to make notes virtually or an online platform.

• Past Participant, Wilfrid Laurier University Jan 7, 2022

  Please, encourage the trainee to read the document before the starting day. This will make it easier, otherwise it feels the material goes too fast.

• Past Participant, 407 ETR Jan 7, 2022

• Past Participant, Torys LLP Nov 25, 2021

  Peter was great. I think the CMC booklet that we get needs to be reviewed - several spelling mistakes throughout, better pronoun choice (use "they" instead of "he"/"she").

• Chris Fernandes, Manager, Architectural Interiors, Holmes & Brakel Nov 22, 2021

  Well rounded, but probably should have been a three or four-day course to allow a little more depth for each of the modules. In some cases, it felt like we were just scratching the surface, and then had to move on to stay on schedule.

• Shaun Bender, Manager, H.C. Starck Canada Inc Nov 22, 2021

  Peter is an excellent facilitator, very well spoken and easily approachable. He ensured understanding before moving on to the next topic and encouraged interaction amongst participants. I wouldn't hesitate recommending this course to any new manager/supervisor.

• Past Participant, Holmes & Brakel Nov 22, 2021

  Lots of engagement and good discussions.

• Past Participant, World Education Services Nov 22, 2021

• Past Participant, Chai Lifeline Nov 22, 2021

  The instructor was very accommodating to everyone's personal schedules. She kept everyone engaged in the topics we were discussing. I really enjoyed the flexibility of being able to do the course on zoom.

• Kamran Kahrizi, Credential Examiner Team Lead, World Education Services Nov 22, 2021

• Past Participant, World Education Services Nov 22, 2021

• Matthew Holmes, General Manager, Holmes & Brakel Nov 20, 2021

  I thought Peter was excellent. He had high energy throughout the the 2 days despite the fact that it was the end of the week. There was a lot of content to go through......I realize it may not be possible but I think adding a day to this course would be beneficial.

• Past Participant, Home and Community Care Support Services ? Champlain Nov 19, 2021

  I enjoyed the interaction and dynamic of the course. It allowed the participants to share relevant information related to our current work experiences.

• Courtney Sokay, Sales Manager, Holmes & Brakel Nov 19, 2021

• Melanie King, Supervisor, Realty Services, Town Of Caledon Oct 25, 2021

• Past Participant, Epiroc Sep 21, 2021

  I liked the aspect that there was talking to others and group activities along with written material.

• Past Participant, Blanco Canada Inc Sep 21, 2021

• Past Participant, Great Lakes Pilotage Authority Sep 21, 2021

  Liz was a great host, providing real life experiences, and role playing with us. The smaller group was interactive and being virtual did not take anything away from what we learned.

• Scott Farrell, Network Manager, Torkin Manes LLP Sep 21, 2021

  Really enjoyed the course. With a small group, we had great interaction and it made it much more personable. As a somewhat shy person, I was very comfortable with this setting.

• Past Participant, Brownlee LLP Aug 11, 2021

• Jagjeet Randhawa, Solutions Architect, Upstream Works Software Ltd. Aug 11, 2021

• Past Participant, Real Estate Council of Ontario Jun 29, 2021

  Very good overall

• Past Participant, Home and Community Care Support Services ?C Champlain Jun 24, 2021

  Karen was amazing. I learned a lot

• Past Participant, Home and Community Care Support Services ?C Champlain Jun 24, 2021

• Past Participant, Redpath Mining Jun 24, 2021

  The course should have a specific definition of the type of business writing it is focused on. The course was mainly focused on email writing less on reports or proposals.

• Past Participant, Home and Community Care Support Services ?C Champlain Jun 24, 2021

• Lee Cuthbert, Business Development Manager, Mapei Inc. May 14, 2021

• Past Participant, Mapei Inc. May 14, 2021

• Kyle Schultz, Engineer in Training ?C Mechanical, Redpath Mining May 12, 2021

  There need to me more resources for some if the activities such as forward and backward pass to practice on.

• Past Participant, Credit Union Deposit Guarantee Corporation May 12, 2021

• Dave Randall, CRS Business Development Manager ?C Western Canada, Mapei Inc. May 12, 2021

  The course was excellent and as with any course, the facilitator has a major influence. The use of technology, including the use of polls and breakout rooms certainly enhanced the learning experience. The small class size was also excellent as everyone had the opportunity to frequently participate. The course has a great agenda covering relevant topics.

• John Kalungi, AVP, Regulation & Risk Assessment, Credit Union Deposit Guarantee Corporation May 12, 2021

  I thought that the course was excellent. The content was very beneficial and helpful in becoming a better manager and leader.

• Joseph Idun, Business Support Manager, Metro Supply Chain Group May 12, 2021

  This is an excellent course.

• Past Participant, Metro Supply Chain Group May 12, 2021

• Sarah Yutronkie, Manager, Home and Community Care, Home and Community Care Support Services ?C Champlain Mar 26, 2021

  The content was appropriate. Visual Tools and Templates need improving.

• Patrick Mianscum, Telecommunication Technician/CFOT /Team Leader, Eeyou Communication Network Mar 26, 2021

  Great content. Well done.

• Past Participant, The Agency For Co-Operative Housing Mar 26, 2021

  excellent

• Past Participant, Home and Community Care Support Services ?C Champlain Mar 26, 2021

• David Plaunt, Network Manager, Bruce Telecom Mar 26, 2021

  It was fantastic alone of great resources provided

• Past Participant, Pacific Life Re Mar 10, 2021

• Past Participant, Indigenous Services Canada Feb 10, 2021

  well presented flowed well

• Past Participant, Saegis Jan 28, 2021

• Past Participant, Home and Community Care Support Services ?C Champlain Jan 28, 2021

• Andrew Gize, Operations Team Lead, The Professional Institute of the Public Service of Canada Jan 12, 2021

  The course was thorough and touched on all the important parts of being manager. The resource/workbook provided is a great resource to refer back to as a reminder when coaching or doing presentations. Great work putting this together.

• Past Participant, Crown Property Management Inc. Dec 18, 2020

  Agile training should be a prerequisite to take this course

• Past Participant, TFS - Canada's International School Dec 18, 2020

• Past Participant, Access ILS Dec 18, 2020

• Mary Hulti, HR Consultant, Cowichan Valley Regional District Dec 18, 2020

  None really - lots of material and well presented over 2-day course.

• Past Participant, Brookfield Properties Nov 20, 2020

• Andrea Browne, Acting Logistics Manager, Sailun Tire Americas Nov 20, 2020

  I enjoyed the course, it covered a lot of content and was very interactive, there were a variety of teaching methods used and overall I felt like I learnt some good skills that will be useful in my career. I liked the that the course took into account new challenges that managers are facing due to remote working and managing a team online.

• Katriona Doyle, Manager, Finance, Mitacs Inc. Nov 20, 2020

• Past Participant, Addiction Services Central Ontario Nov 20, 2020

  Overall I felt the topics covered were very relevant.

• Tyler Zolinski, Marketing Manager, Saskatchewan Mutual Insurance Nov 20, 2020

  Comments about the course

• Past Participant, Illumiti Inc Nov 20, 2020

• Past Participant, Illumiti Inc Nov 20, 2020

  Good content. Could also include conflict resolution as a topic.

• Darryl Boloten, Top Aces Feb 26, 2020

  Exellent content and a variety of interactive activities that can be easily related to real work situations. Very well designed. Loved the real life relatedable stories, hit home very positively. Relatable to my everyday work life.

• Past Participant, City Of Swift Current Feb 26, 2020

  Deborah was an excellent and engaging facilitator. I particularly appreciated the post chapter reviews that brought the key themes to the forefront. Very valuable information for new managers

• Mike Babin, Phoenix Technology Services Feb 26, 2020

  I really enjoyed this course. It gave me tools and skills to help me develop in areas I felt I was lacking. Debora did a very good job getting everyone engaged and delivering the learning lessons in this course. She is very friendly and welcoming. Strongly recommend for anyone in or about to be in a leadership/ management role.

• Past Participant, QuadReal Property Feb 26, 2020

  Excellent application of theory to practice. Great real examples. Role playing. All these made the course memorable and the learning stick. Debora is very engaging. Made the course much more enjoyable and memorable. Very useful to any new managers or managers wanting to refresh their skills

• Derrik van den Eerenbeemt, Seaboard Transport Group of Companies Feb 26, 2020

  Very interactive - lots of good knowledge for aspiring managers/supervisors Great instructor. Thorough - accommodating. Very interactive - lots of different learning styles

• Past Participant, Steel Reef Infrastructure Corp Feb 26, 2020

  Very well run and valuable course. Excellent facilitator. Take this course. It is excellent

• Ionut Balaban, Ferrero Canada Feb 11, 2020

  The course's structure is well balanced and I like the way how all the tools learned from module 1-7 conclude in module 8 (Performance Management). Surjeet is an excellent Facilitator and gave me the opportunity to understand much better my role as a new supervisor and how to use my curiosity. Go for it !

• Past Participant, Basics Feb 7, 2020

• Past Participant, Contract Pharmaceuticals Limited Canada Feb 6, 2020

  informative, relevant, sufficient funny it is recommended for all managers

• Past Participant, Environment And Climate Change Canada Feb 6, 2020

• Past Participant, Town Of Caledon Feb 5, 2020

  Really enjoyed the content of the course and thought the format was excellent - a good balance of information and activities. It provided an opportunity to quickly and directly apply the knowledge that was being given to us. The instructor Surjeet was extremely knowledgeable and took the time to answer our questions. Surjeet did an excellent job at explaining key concepts and was a lively instructor. The format of the way she taught the course was effective. I also liked that she shared further resources for us to expand our knowledge. Very useful and would encourage them to take it if they are new to management

• Fakharuddin Lokhandwala, Radiant Global Logistics Canada Feb 5, 2020

  Surjeet is amazing and her way she conveyed her knowledge is fabulous. Course is very good. I am a new manager and communication technique is extremely good. Other contents are good as well just effective communication happens to be what caught my attention the most. Be effective communicator because if you know how then you can pretty much communicate anything and everything to anyone and everyone.

• Jeff Smith, uGDSB Feb 5, 2020

  The coarse well layed out for easy understanding. I think the knowledge and tools will be very helpful as I move forward in my career. Surjeet was amazing at delivering the coarse at a fun and enjoyable pace which made the time fly by. Highly recommend

• Past Participant, The Law Society of Ontario Feb 5, 2020

  Surgeet was a great instructor. I really liked her style of teaching and how she shared and listened to our stories.

• Past Participant, Bruce Telecom Feb 5, 2020

  Very up to date and aligns with our workplace . Surjeet was concise, engaging, energetic and really made the training feel relevant by using real life examples of how and why.

• Past Participant, CN Tower Jan 13, 2020

  The course content was very relevant to the challenges I have faced as a new manager & I definitely feel I will be able to apply what I have learnt. Surjeet is absolutely fantastic! I really appreciated her sharing her experience & knowledge with us. As a woman who works predominately with men, it was very inspiring to work along side a strong female role model! Thank you Surjeet! It is an excellent course & I would encourage them to take it!

• Past Participant, Quarterback Transportation Jan 8, 2020

  Very good learning in areas I was lacking in my management role. There were challenges that I enjoyed. She provided all the areas I needed to improve my management skills. Very helpful and I was able to learn a lot from her. Will take your management skills to the next step.

• Vassil Sabev, Quarterback Jan 8, 2020

  Wide range of material. All very useful. Would be beneficial to me if chapters built on previous with a little more cohesion.Engaging. Very experienced. Guides thought process well.A lot of valuable information as well as view points you may have not explored before.

• Jonathan, Jskarsten@heb.ca Jan 8, 2020

  Surjeet is a masterful instructor. She is high energy and keeps the class engaged at all times with a perfect mix of wisdom, information and humour. The content was all relevant to my job, although there was too much textbook and not enough group learning I.e small group discussion. Perfect, affordable course for new managers covering a wide range of topics

• Past Participant, IESO Jan 8, 2020

• Past Participant, Canadian Institute for Health Information Jan 8, 2020

  Surjeet is a good instructor.

• Past Participant, Brookfield Properties Jan 8, 2020

  Excellent content and course leader! Excellent, well communicated, personable. Gives good examples of scenarios and provides a welcoming and understanding learning environment. Great content. Quite a lot of information to absorb. But all very useful. Materials to take away is good to reflect on later.

• Jane fitzpatrick, Children's wish Jan 8, 2020

  Great instructor great content. Very applicable to my role Clear and consistent and fun to listen to

• Past Participant, Quarterback Transportation Jan 8, 2020

  It has a lot of information that can be used in the work place by new and experienced leaders. Funny and engaging. She will challenge you respectfully to make sure you understand.

• Dave Yurick, Big Country RV Dec 23, 2019

  The instructor was very good at catering to each of the students different needs. She was good at seeing who needed more explanation on different subjects and took the time to address them. This course is more about identifying employees character traits than it is about how to change their behaviors.

• Past Participant, Afilias Canada Dec 16, 2019

  Lots of role playing exercises so you felt engaged during the discussions. Liz has great energy when delivering the modules. Excellent Facilitator was able to explain things in detail and answered questions thoroughly when asked. Didn't feel like a classroom setting. Learned how to think about personality types when dealing with people.

• Past Participant, Toronto Police Service Dec 13, 2019

  Great content. Very experienced and confident. One thing I would recommend is to spend more time on the content and discussions and less time on team exercises, which amounted to almost 50% of the time. take it - it's worth it

• Steve Surgenor, Watson Building Supplies Dec 13, 2019

  I really enjoyed how interactive the course was. The facilitator was concise and offered a wealth of knowledge on managing strategies. It was one of the most informative and entertaining training courses I have ever done.

• Past Participant, Mohawk Council of Kahnawake Dec 11, 2019

  The course was so useful with so many practical tips that I was able to apply to my work upon my return from the course. I would attend any course that Carol Laurence gives. She is an inspiring Facilitator that gives concrete feedback and knows her stuff. If you are a new Manager or even if you have been in Management for a long time this course is beneficial. It is worth taking for so many reasons.

• Past Participant, ArdoVLM Dec 5, 2019

  Thank you Carol!! Carol Laurence was excellent at sharing her expertise and I've learned a lot. It discusses very specific, relevant methods that all managers should be aware of at the start of their career as a manger.

• Ada A., Champlain Local Health Integration Network Dec 5, 2019

• Past Participant, Torys LLP Nov 27, 2019

  Great source of info. Very useful.

• Svetlana, Bancroft Minden Forest Company Inc. Nov 27, 2019

  She was very professional and engaging. Provided lots of opportunities to us to speak up and encouraged discussion. Watching her give an example through 'role-play' of a difficult performance review was aspirational. Structure was on point. Highly engaging. The right mix of presentation, discussion, activities and time for reflection. I really liked the workbook that was provided and the time built in to reflect on the modules to sum up the main take-aways. It forces you to take a hard look at yourself, which can be a little scary, but necessary to excel as a manager. It exceeded my expectations.

• Past Participant, Empire Life Nov 25, 2019

  The course was well planned and went at a good pace. I would recommend this to any new supervisor/manger. Surjeet took the time to answer our questions to make sure we were getting the most out of the course. She even did some demonstrations which I found very helpful!! She was amazing! This is a must for any new supervisor/manager

• Sam Hincks, Hammond Power Solutions Nov 22, 2019

• Vahid Sohrabi, EcoMetrix Incorporated Nov 21, 2019

  It was excellent and well done by the instructor! Surgeet was perfect in transferring the course material to trainees.

• Ashling Murphy, Trust Child Care Centres Nov 20, 2019

  Great hands on experiences and tools. Great intro to all aspects of management. She was amazing! Real life experience and inspiring.

• Greg.miller@iko.com, IKO Industries Nov 20, 2019

  Very relevant information. Instructor was personable yet professional. Pace of course was fantastic. A lot of great takeaways. Must take of you want to become a better lead

• Past Participant, Ecometrix Incorporated Nov 20, 2019

  Very knowledgeable. The course is very content heavy on day 1. The following 2 days had more practical work and a better learning environment for me. Good if in a leadership role.

• Suzie St Denis, South Cochrane Addictions Services Nov 20, 2019

  Facilitator was excellent, very engaging and great feedback that was relevant to course material. Disc styles were great to learn about. The others tools were detailed and practical and gave me a solid foundation to build upon. Great course, would highly recommend. I also appreciated the size of the group (12) provided ample opportunity to discuss, but also enough ppl so that it wasn't always the same sharing. Enthusiastic Kept things interesting Clear and concrete examples Handled scenarios in an interactive and encouraging manner She made the days not feel as lengthy! Solis foundation of skills for first time managers

• Past Participant, Canadian Mental Health Association - Grey Bruce Nov 11, 2019

  Liz's presentation of the material, ability to read and respond to the audience and individualization of scenarios made this meaningful. She made all participants feel valued in their contributions and responded to all inquiries. The course was interesting and I liked that we were given opportunity to bring I to it our own experiences to work on and plan with. This made it useful and transferrable. There is much material covered and it will assist in expanding knowledge and practices

• Steven Campbell, Gear Centre Group Nov 7, 2019

  Very interesting and Deane was able to really get and keep my attention. She made learning both fun and easy. Thorough, engaging, friendly, funny. I could not speak highly enough of her. It has real world application that can be used in many different scenarios that are not only related to work but personal life as well.

• Derek Cooper, Graymont Nov 6, 2019

  Lots of information. I have learned more then expected. Deane did a wonderful job. Opened my eyes and mind. Deane is the right person to be teaching this.

• Ryan Widynowski, Suncast Polytech Inc Nov 6, 2019

  The course is very detailed. Deane was a very personable and knowledgeable instructor. She made the three day course very exciting and was very helpful in explaining methods for real world experience. You should also take it to help with communication

• Dale Mariacci, Wacker Neuson Nov 6, 2019

  Great group size. Made to feel comfortable. Loved the open forum. Learned many new techniques that I will utilize in my position. Everyone participated and was energetic. Definitely would recommend to others.Very good knowledge of material. Easy to get along with. Provided a great level of comfort for all. Well organized. A wealth of well presented and explained information. Provides many tools. Great experience.

• Kyle, Hubbell Nov 6, 2019

  Instructor was excellent and very involved in the discussions and got the group involved which engaged everyone. Topics were mostly relevant to what I would apply to my work. She was very helpful with questions and feedback. I would recommend this course to new managers or leaders in their respective workplace. She was prepared and personable. She was very constructive with feedback and communicated clearly and directly. Course material was relevant and in specific modules challenging. The Main points I will take from the course is the Disc styles.

• Ayman, Enbridge Nov 4, 2019

  All very good. Thanks. Liz was great. Engaging and relevant to new supervisors and those who want to become supervisors

• Jenny Dang, Pfaff Automotive Partners Nov 2, 2019

  A great course overall. Liz was fantastic! Liz was great! I think she delivered the material flawlessly and was very engaging. A great and informative course for any manager to take.

• Cl??ment Boillon, Hapag-Lloyd (Canada) Oct 30, 2019

• Derek Vink, The Master Group Oct 29, 2019

  Marilyn was very engaging and knowledgeable, the three days I spent with her were enjoyable and quite eye opening

• Past Participant, Bobrick Washroom Equipment Inc Oct 29, 2019

  After attending this course, I have more confidence in my ability to be a successful leader as it provided much needed insight on how to manage different personalities in a working environment. Keep up the good work CMC. Using examples, and real life examples were crucial to my knowledge. This should be provided to any new Manager.

• Amit Sood, Ontario Medical Association Oct 22, 2019

  Nick Pollice is an amazing facilitator!

• Danielle Etkin-Spigelman, Scout Logistics Oct 22, 2019

  Nick was fantastic.

• Past Participant, City Of Brampton Oct 21, 2019

  Nick was very knowledgeable regarding the course content. His delivery was great and he used real life scenarios for a better understanding of concepts. Good exercises and workshops with regards to understanding the DISC leadership styles and personality types. It acknowledges your leadership style and how to approach leading others.

• Kaysi Desjaridns, CaimSecure Oct 21, 2019

  The course instructor Nick was amazing and kept the course very engaging. he provided ALOT of feed back and made it well worth my time. This is the second course I have had with him and he definitely exceeded my expectations much like last time.

• Past Participant, Claimsecure Inc. Oct 20, 2019

  There were a lot of items that appeared to be a duplicate of the initial transition course. Otherwise, there were still a lot of interesting items that I believe will help in continuing as a manager. Nick was very personable and knowledgeable. He did well in keeping us all engaged in the conversations and still maintaining control of the flow of the course.

• Past Participant, Royal Bank Of Canada Oct 18, 2019

• Chris Webb, Hydra-Fab Fluid Power Inc. Oct 18, 2019

  Awesome. I found the course extremely beneficial. It provides tools and insight to help you improve your skill set as it relates to your job. The facilitator Nick did an amazing job at delivery the material at a good pace and in a way that kept you engaged the entire time. I would take other courses if I knew for sure Nick was the facilitator.

• Past Participant, Town Of Caledon Oct 18, 2019

  The material and location were both very good and. The facilitator was knowledgeable about the subject matter.

• Past Participant, Donna Cona Inc. Oct 1, 2019

  The course was very informative - we learned a great deal about different personality types, and messaging techniques to ensure the correct message is received depending on the personality of individuals. There was much more to add, but the communication part was most helpful to me in my current position. There were some aspects of the course that weren't relative to my position, but I still learned different areas that I will be able to incorporate if I advance further in my career. Carol was extremely informative, and was able to guide us through the course effectively, and was able to answer any questions clearly when they arose. I would definitely take another course that she facilitates. The course was very beneficial to anyone who has recently, or is aiming to become a manager, or a leader in an organization.

• Francis Amushi, Bobrick washroom equipment Sep 25, 2019

  I learn a lot from the facilitator and it will be very helpful in my line of work. She is just awesome!

• Past Participant, Union Of Ontario Indians Sep 24, 2019

  I really enjoyed the atmosphere

• Cynthia Morris, Torys LLP Sep 24, 2019

  Marilyn was dynamic and interesting. She had good relatable stories to share and I found her background and experience reliable and helpful. I wish it did cover more situational group discussions. I found those most helpful to directly apply to my everyday work. It taught me theories that can be applied to everyday situations

• James Coupethwaite, ITM Instruments Inc. Sep 24, 2019

  Very insightful. Carol was very effective at communicating the different techniques required for handling different scenarios that arise with employees in the office and many facets can be used for communicating with people in your personal life as well.

• Past Participant, Torys LLP Sep 20, 2019

  Some stuff you've heard before, but overall it's an interesting course for those who are in the mindset to take it.

• Ashish Grover, Upstream Works Software Sep 20, 2019

  I loved Marilyn. Her experience, anecdotes, stories and overall awesome energy really made the course engaging and well worth the 3 days. It's well worth it!

• Wilfred Bolk, Black and McDonald Sep 20, 2019

  Good job. Be prepared to be honest with yourself

• Past Participant, F&P Manufacturing Inc. Canada Sep 19, 2019

  Love the human touch! Marilyn was fantastic. What is better than Excellent? Because that should be the button to describe Marilyn. She doesn't hold back, tells it like it is, but in a constructive and friendly way. Intense, very indepth.

• Tina Carachalios, Torys LLP Sep 19, 2019

  I loved not just the course but Marilyn! She was so engaging and absolutely amazing at her job. I left there feeling like I learned so much not just from the actual text book but Marilyn's teaching style and personal experiences! Amazing amazing amazing! Got us all thinking independently but also in groups. Used life experiences so that we can relate. Was to the point but very patient and thorough! What you take away from this will not only help you in your role but help you learn about yourself and apply it to real life outside of work.

• Megan Goulais, Union of Ontario Indians Sep 19, 2019

  She was engaging, knowledgeable, and very nice. She made the course material very interesting and kept us engaged the entire course session. Relevant and up to date materials. My expectations were exceeded and I feel more prepared after have taken the course.

• Sean Pederson, The Burlington Performing Arts Centre Sep 19, 2019

  Very knowledgeable and experienced. Engaged and attentive to what attendees were saying. Also open in the break times to have conversations about unique situations. After 3 days of information there is a lot to process. In the last 24hours since completion I have realize that the course really holds up the mirror to all of the traits that make me a leader as well as relating to what factors contribute to making my staff lead able. It was hard at times to relate with my organization with other larger ones.

• Past Participant, Champlain LHIN Sep 19, 2019

  the educator was excellent. Took the time to go over real situations that participants were facing and incorporated them into the course work.

• Past Participant, City Of Cornwall Sep 19, 2019

  The course was better than I expected...it was awesome!!!! Carol was knowledgeable, interesting and dynamic! I will be making a recommendation to my Manager today about one of my colleagues who would benefit from this course.

• Ryan Twyman, QB Transportation Sep 19, 2019

  Delivered real insights that can applied to work/job right away. Good takeaways that kept me thinking about how I can apply them to my everyday communication. Great delivery. Kept it interesting and on point. Value for money. Good experience that will give results.

• Matthew T Mufandaedza, Quartback Transportation Sep 18, 2019

• Al Yousefi, Upstream Works Software, Ltd. Sep 18, 2019

  The course was very engaging and the materials were presented in a very easy, relatable way. I thoroughly enjoyed the course and would recommend it to anyone starting up in a management/leadership role. Marilyn is very knowledgeable and approachable. She uses a lot of real life examples to support the material she is presenting. Thank you for making this course great! Ask alot of questions based on your personal experience to gauge the facilitator and classmates opinions. The course is about you and how you want to incorporate it into your processes.

• Roy mitchell, Belterra Sep 18, 2019

  Marilyn is a great teacher. I would recommend this course. It will open your eyes.

• Past Participant, IKO Industries Ltd., Aug 21, 2019

  Nick was amazing. Kept the interest of the room. He was ready to teach, and kept us interested the whole time. Can take away things to use in your daily job

• Andreea Neculai, Fresenius Kabi Canada Aug 21, 2019

  The facilitator was very engaging, very open to answering questions and providing examples (which are sometimes avoided), by sharing their own experience. This course packs a lot of useful information, very applicable to the workplace and provides a good opportunity to discuss specific topics/situations from which you can learn a lot.

• Ryan Torrens, GHP Group Inc Aug 16, 2019

  Overall an excellent course that had the fundamental teaching I was looking for Nick was a fantastic presenter and had an extensive knowledge of handling management situations in multiple fields. Very informative and helpful

• Past Participant, Fresenius Kabi Canada Ltd Aug 15, 2019

  Nick was an excellent source of information and he had responses and examples for any issue which was raised.

• Wendy Rampersad, ArdoVLM Aug 15, 2019

  Loved the instructor he was great! kept everyone engaged at all times and interested/hungry to learn. Very eye opening and can apply to everyday on the top experiences.

• Shasta Chartrand, Indigenous Services Canada Jul 22, 2019

  Liz was an excellent facilitator - her knowledge and experience is perfectly tailored for this course. Loved her. Worth the money

• Past Participant, Mitacs Inc. Jul 22, 2019

  Your experience is subject to the other people in your class

• Alison McLaughlin, Javelin Technologies Jul 18, 2019

  Liz was an excellent instructor. She did a great job answering all the questions outside of the curriculum, that still had relevance to the topic. Super engaging, and very straight forward. Loved her!! I will definitely use the skills I learned in this training.

• Colin Knox, RNR Patient Transfer Services Inc. Jul 18, 2019

  very knowledgeable instructor, course was fun and interactive. all information was useful and relevant to the workplace Liz was wonderful. very interactive, answered all questions, personable and knowledgeable. very worthwhile.

• Past Participant, Raytheon Jul 17, 2019

  Very engaging. Great mix of learning methodologies. Great instructor. Amazing. Lots of great, practical takeaways. A complex topic made simple.

• Past Participant, Points International Ltd Jun 28, 2019

  I really enjoyed the course and would recommend it to others! The course would have been good no matter the facilitator, although Marilyn made it an excellent course that exceeded my expectations.

• Berenice, Everlink Jun 28, 2019

  useful information, easy to understand.. helpful Great trainer, knowledgeable, make it easier to learn, I was always feel engage, we did not have down time... energetic.. love my course .. Thank you Peter Extremely happy

• Indira Rampat, Everlink Jun 28, 2019

  Course Material was well presented. It encouraged questions and participation Peter Boyle is a very professional and excellent teacher. He is able to engage the students and encourage participation. All of our questions were answered We were fed well. Being served good coffee and cookies was really appreciated

• Scott Taylor, Jonas Club Software Jun 27, 2019

  Great information that helps you look at situations in a different light. Peter was great. He had excellent delivery and kept me engaged throughout the course. The location staff were excellent.

• Past Participant, McAteer Group of Companies Jun 26, 2019

  it was very informative. I will definitely be using most of the items discussed very knowledgeable on the topics discussed. was able to explain things in a very interesting style

• Mandy Kang, Interwork Jun 26, 2019

• Idriss, MSF Jun 24, 2019

• Past Participant, Office of the Superintendent of Financial Institutions Jun 24, 2019

  Amazing job! Exceeded expectations!

• Shawn F, Redsun Farms Jun 24, 2019

  The instructor made the course that much better

• Kara, Niagara Duty Free Jun 22, 2019

  Marilyn was fantastic, she made the course very interesting and kept my attention the entire course. She has a great way about teaching and and I feel she is an asset to your company. I cannot say enough about her!

• Past Participant, Cogeco Connexion Jun 21, 2019

  I really enjoyed learning from her. She had a way of instantly redirecting my thinking and opening your mind. She was both supportive and direct and she was able to challenge me into being a better leader. Her approach was as important as the content itself.

• Marina Denisova, Vistaprint Jun 21, 2019

• Shilpa Yadav, CP Rail Jun 10, 2019

• Kelly Watson, PTS Jun 7, 2019

  Very knowledgeable and friendly. Kept on topic while still a providing a light and entertaining day. Overall very good.

• Jordan Cameron, Brookfield Jun 7, 2019

• Amalia Cook, Mitacs Inc. Jun 7, 2019

  Well laid out and developed. All the information is relevant to my new role and I would use it often. Deborah was great, engaging and friendly and was able to share her knowledge with all of us.Good

• Andrew Mckinnon, Phoenix Technology Services Jun 7, 2019

  I really enjoyed the back and forth conversation and roll playing. The material was well defined and presented. Very professional presenter. Very good

• Melvin, Mitacs Jun 7, 2019

  Excellent! Highly useful and recommendable! I picked up on a lot of great information and tools! Pleasant, knowledgeable, inspiring and smart!

• Ren??e-Claude Goulet, Canada Agriculture and Food Museum Jun 4, 2019

  This course and what I got out of it was above and beyond my expectations. Our instructor Carol is an excellent teacher and person, I really appreciated her methods and the little things like scented markers and squishy toys to keep our senses awake. I especially appreciated the opportunities for discussions and exchanges with the other participants throughout the course, it made the content so much richer. I wish I had taken this course at the start of my career, as it helped me understand subtilities that make people great at management and supervision. It also helped me understand my role and impact, as an employee, on the team and on management. Thank you Carol! The follow up after initial sign up was a nice touch, I was able to ask some questions and answers quickly

• Past Participant, Human Potential Consultants Jun 3, 2019

• Chelsy Travers, CBSA Jun 3, 2019

• Past Participant, Pacific Life Re May 15, 2019

  The course did a good job of making the connection between a personal DISC assessment and the impact it can have on those around you. Peter was a fantastic facilitator. The staff was very kind and respectful.

• Past Participant, Empire Life May 15, 2019

  I found the information very useful. The instructor was very personal and approachable. The open dialogue in class was great, I enjoyed stories from fellow class members. The flow of the day was great (appropriate breaks) Mixing the tables up to talk meet and interact with others was also great.Friendly and approachable. I enjoyed his sense of humour and his speaking style (personal stories)I was well prepared coming in, everyone was very helpful.

• Past Participant, U-Pak Group Of Companies May 14, 2019

  very interactive keeps everyone engaged very attentive

• Past Participant, Trisura Guarantee Insurance Company May 14, 2019

• Past Participant, Rakuten Kobo Inc May 13, 2019

• Past Participant, ALS Society of Canada May 10, 2019

  Relevant, empowering and a chance to remove yourself from your everyday to reflect. Flexible and engaging. Allowed for rich discussion including real life experiences from attendees of the course. Bounces around like tigger ????I left my DISC assessment behind and before I could realize it I was contacted by Sandy and assured that it was being mailed to the correct address.

• Past Participant, Empire Life May 10, 2019

• Past Participant, U-Pak Group Of Companies May 10, 2019

  Very healthful course for new supervisor and manager a lot of key point. -How to help your team and what to do.

• Lindsey Broderick, Prime Communications Canada Inc May 10, 2019

• Stephen kennedy, Morgan Fuels Apr 18, 2019

  Good course gave me some valuable info very good class participation nicely paced maralyn knows her material and is passionate about it Great exercises

• Past Participant, Black & McDonald Apr 17, 2019

  Marilyn is a fabulous instructor. Very engaging and descriptive

• Carter Amy, UGDSB Apr 17, 2019

  Excellent course. Our facilitator was able to relate with her experiences and also draw on our experiences. Wonderful speaker. Funny, intuitive and kept us on track

• Rajee Mahalingasivam, Radiant Apr 17, 2019

  Excellent information and guidance. Everyone can take away something from this course She is calm, cool and clear. Very good.

• Past Participant, BWXT ITG Canada Inc. Apr 15, 2019

  excellent facilitator, knowledgeable and encouraged group discussion in a very good wayExcellent knowledge of content.It would have been useful for some participants to have WIFI available.

• Past Participant, Clean Harbors Canada Inc. Apr 15, 2019

  Deane is passionate about the course/material and because of that, I found that the course was very engaging and informative! Deane was engaging and passionate; very happy she was the instructor.

• Meghan Paonessa, General Bank of Canada Apr 4, 2019

  I thought that this course was very well executed. It is a lot of material for 3 days and believe that if we had 5 days. With 5 days we could have more time applying and practicing the tools that were taught to us. Overall I would highly recommend this course. Deane was extremely knowledgeable and very personable.

• Past Participant, Alberta School Employee Benefit Plan Apr 3, 2019

  There is enough material that the course could have been longer.

• Eric Loo, Mitacs Apr 3, 2019

  There is a lot of focus on the DISC personal profile system. This course would benefit from every participant completing the online DISC questionnaire prior to attending the workshop. That way the facilitator could have a printout of everyone's styles and we don't waste time diagnosing during the seminar. Deane is very knowledgeable and prepared for these workshops. She has great personal experience that she brings into the workshops. HR booked for me.

• Shelley Vaughan, Alberta School Employee Benefit Plan Apr 3, 2019

  I learned a lot of good tools to help me in my new role rat I'm very excited to use. She sure knows her stuff!! Very knowledgeable.

• alisonw@thomasfresh.com, Thomas Fresh Inc. Apr 3, 2019

  Very interesting course. Extremely beneficial. Deanne was fantastic. Her delivery of information will make it stick forever. I really enjoyed the course

• Chris Briand, Javelin Technologies Apr 2, 2019

  Very well delivered - Additional material that was presented was very helpful. Excellent, on-point delivery - managed to wrangle in discussions and move things forward when discussions were no longer productive. Customer Experience during the course was excellent - being a public session, it was extremely interesting to hear the trouble spots of other attendees and what they were able to garner from the course to work around these issues that do not currently apply to my organization.

• Past Participant, Anishnawbe Health Toronto Apr 1, 2019

  No concerns Very interesting and personable

• Past Participant, Nunavut Tourism Mar 29, 2019

• Past Participant, Techinsights Inc. Mar 28, 2019

  The content the course provided was really good. I'm a new-ish manager, and gaining the knowledge and skills needed to help do my job better was really good. Lucie was an amazing instructor. She facilitated the course very well, added additional information or clarity as needed, and kept us all engaged. Overall a great experience.

• Chantal Vachon, City of Clarence-Rockland Mar 28, 2019

  Excellent teacher Very interactiveThe Facilitator knew her material and even added her own expertise to the course. She was excellent

• Alan Taylor, CNL Mar 28, 2019

  The course was set up well to allow open discussion of topics. Good pace.Lucie did a great job, was well versed and experienced. Shared excellent examples.

• Bo Jin, Gemalto Mar 27, 2019

  would have been good if we can have more real life case studies. and how we should actually apply to our job. just the time is tight and the course needs to cover more areas. the instructor Lucie has been wonderful. Lucie has been very clear and direct. That is what we needed. She also promotes the communication between students. that helps all of us to understand the challenges each facing and discussing techniques based on real life cases.

• Past Participant, University of Quebec Mar 27, 2019

  Great content, amazing class discussion, experienced facilitator. Lot of tools to be immediately applied at work.Well prepared. Lot of real life examples. Content well presented and great interaction between program attendees.Very good program's organization. Excellent material to take back to the office. Tasteful and healthy lunches and snacks.

• Kristen Yule, OTIP Mar 26, 2019

  I feel that the course outline was very good in the way the modules were divided up. Each module focused on a particular strategy that we could then apply in our working environments and the consecutive modules built on the skills learned in the previous one. For example I like that Disc style was taught to us, and then the skills that we learned would show us how we could apply the Disc knowledge when interacting with others.I love Karen's style, not only is she a good presenter, and also she is very experienced in the Management work environment. She gave us good examples, to only from a management perspective, but from an employees perspective too. I love her sayings: "Know your audience", "So what..." and "It Depends."I have taken 3 courses through CMC and I am happy with my experience.

• Past Participant, National Shoe Specialties Ltd Mar 25, 2019

• Diane Tourangeau, Sivaco Quebec Mar 23, 2019

  I learnt a lot about myself in this course as well as information which will be valuable when I come into my new position. It has made me see things in a different light and to other people's perspective on situations. Karen made the course relevant, fun and I couldn't believe how quickly the time went because I was so into the material we were covering. I look forward to checking out the other programs and see what else I will take in the future in order to develop more.As previously mentioned, Karen was beyond my expectations. She was very informative and covered the course material with expertise. I look forward to taking other courses and would not mind taking them with her. I really enjoyed her thoughtful comments and the way she related the material to personal experience. Karen made the course go fluently. Time went by quickly, which says a lot about her expertise. Very welcoming

• Past Participant, Anishnawbe Health Toronto Mar 21, 2019

  I thought the content was relevant and the facilitator was excellent. Karen was great. She had a wealth of knowledge and personal history with the topic. I really enjoyed how she was able to provide personal examples for different situations which helped me to figure out how I can apply the things we learned to real life. Everything was taken care of in a timely and professional manner.

• Jody Thrift, X-Copper Professional Corporation Mar 21, 2019

  The course actually exceeded my expectations - I don't normally enjoy participating in things like this where there would be role-playing, etc...but Karen engaged us in so many different ways and recognized that not everyone works or learns in the same way. The information was extremely valuable and I am already working towards applying a lot of the strategies that I learned during the course. Karen was amazing! She was engaged and engaging. She allowed us to use our own experiences and examples - wasn't just a talking head at the front of the room.Everyone at the Centre was very helpful. There to greet you at the door on the first day and always available if you needed anything.

• Past Participant, Operis Mar 20, 2019

  Good interactivity and frequent discussions kept the discussion engaging.

• Erhan Saltan, GAL Power Mar 20, 2019

  Learned a lot.Experienced

• Heather, Jonas Software Mar 20, 2019

  Karen is great - enthusiastic and knowledgeable!

• Jason Chau, Epson Canada Limited Mar 20, 2019

  Interesting, useful content. Was expecting some project management methods but was not disappointed with course. Karen fostered a congenial, non-intimidating atmosphere where all members were able to participate for some good, informative discussions

• Past Participant, Thompson Creek Mount Milligan Feb 27, 2019

• Past Participant, Government Of Nunavut Feb 27, 2019

  A great course for new managers

• CHRISTYNA BLISH, LIEBHERR CANADA Feb 27, 2019

  I loved the portions on evaluating employee DSIC. Wonderful, lots of knowledge. Great customer skills, friendly, pleasant.

• Trevor Krause, 3C Information solutions Feb 27, 2019

  I found the material very relevant to my situation and very helpful for my future growth.Deane has a very keen eye for all types of personalities and moulds the environment to evenly distribute her vast knowledge in the management field. I didn't pay for it but... I assume it's very good

• Past Participant, Nedco Feb 27, 2019

  Fast paced but very relevant Pushes everyone to get the most out of the course Easy and clear registration

• Tracey Stewart, Qualico Developments Feb 27, 2019

  Good information refresher for myself. The behaviour based assessment is very helpful. There was a good variety of experience and non experienced managers/supervisors in the course Gave a great wealth of real life examples on different scenarios. Actively engaged all participants. Brought energy and positivity to the group Consistent emails of support were appreciated

• Irineo Valenzuela, Cantega Technologies Feb 27, 2019

  Dean Eldridge really did a great job The best

• Phillip Peyton, 3C Information Solutions Feb 27, 2019

  Dean was very helpful and knowledgeableCouldn't have been better

• Grace Jolicoeur, Brookdale Treeland Nurseries Limited Feb 25, 2019

  Content was very applicable and set out in a way that was easy to grasp. Clear and concise. Marylin was fabulous! She was engaging and extremely knowledgeable. She made the course content come to life and promoted participation and networking. I really can't say enough great things about her!

• Past Participant, International Union of Operating Engineers Feb 19, 2019

  Marilyn was able to connect with each individual and was very personable.

• Amie Allen, Javelin Technologies Feb 19, 2019

  Very high value in understanding the different personality types and how to get the most from everyone Marilyn was amazing, very clear and strong in the her knowledge, added definite value to all aspects of the course. Also a very approachable and caring instructor. She clearly wants you to be successful.

• Past Participant, Office of the Superintendent of Financial Institutions Feb 15, 2019

  Marilyn sharing of her work life experience was great teaching.

• Past Participant, Ecometrix Incorporated Jan 16, 2019

• Past Participant, Ecometrix Incorporated Jan 14, 2019

  I found this course very relevant for work items I was struggling with as recent as the weekend before the training course. I also learned a lot about myself. I thoroughly enjoyed the course. Liz was fantastic. She addressed all questions and was very engaging. I found this course to be very useful and relevant to my work. I learned a lot.

• Silvina Carou, Environment and Climate Change Canada Jan 14, 2019

  Liz's experience and enthusiasm really came through and it made the course more stimulating and enjoyable. The practical exercises were very useful and forced me to stay focused particularly in the late afternoons when my energy level was starting to decline. I found case studies to be the best way to apply what we had just learned. Great course, thank you!

• Julia Wong, Insight Vacations Jan 11, 2019

  Really enjoyed Liz, and the format at which she presented the course!

• Erika Byres, Mount Pleasant Group Jan 11, 2019

  Liz was wonderful to learn from, very informative and able to give answers no matter how different everyone's business is. Answered everyone's questions in an informative way. Easy to understand.

• Stephanie, MPGC Jan 10, 2019

  Enjoyed listening to Liz, very engaging and knowledgeable. Liked how she always gave real life examples. Very enthusiastic, engaging, knowledgeable and friendly

• Past Participant, Quarterback Transportation Jan 9, 2019

  Excellent!Amazing work! Lovely

• Past Participant, Parliament Of Canada-House Of Commons Jan 9, 2019

  My favourite part was looking at the real life problems that we discussed in the groups. It was great to hear what others go through and the ideas we came up as a team. More minds are better than one. Liz provides excellent examples to get her point across. They were clear and hit true. These examples will help to retain the information.

• Sylvie, Novus Health Jan 9, 2019

  Would recommend it! Definitely a big bonus was learning that I wasn't alone, my personality can be a leader even if it's not a "D". Thanks for listening. Great! Approchable, knowledgeable, practical

• Ellen Spittle, Lake Ridge Community Support Services Jan 9, 2019

  The information was relevant and useful! She was amazing! She adapted the material to make it relevant for the group. She made everyone feel included and welcomed! I entered the course not feeling like I was management material but she helped me to believe I can be ! All questions were answered in a timely manner

• Mat Ferris, Bennington Financial Services Corp. Jan 9, 2019

  This was a very comprehensive course and I came in a bit skeptical but I came out with lots of ideas and tools to help me in my job so it exceeded my expectations. Liz was very engaging with lots of real-world examples and a wealth of tips and stories. She had a good mix of talking, exercises and group activities to keep me from getting bored.

• Past participant, Herjavec Group Dec 16, 2018

  Very easy to understand examples and real world situations that are relatable where the course could be applied

• Past participant, Real Estate Council of Ontario Dec 9, 2018

• Lesya Blagova, VPG Canada Dec 9, 2018

  Very informative course; makes you think about your role as a leader; motivates to be a better manager.

• Past participant, Children's Aid Society Of Toronto Dec 9, 2018

• Past participant, Denso North America Inc. Dec 6, 2018

• Past participant, Nordion Dec 5, 2018

• Past participant, National Research Council Dec 5, 2018

• Past participant, Community Living Iroquois Falls Nov 26, 2018

  He did a great job keeping everyone engaged and intersted This course was great and taught us so many skills to sucessfully manage staff and communicate

• Past participant, Warner Music Canada Nov 21, 2018

• Past participant, YWCA Canada Nov 20, 2018

  engaging instructor. would be helpful to invite participants to be engaged after- share contact lists.. set up a facebook group to help with concepts after sessions.

• Past participant, MilliporeSigma Canada Co Oct 22, 2018

  Great instructor. I would recommend Nick and look for further training classes that he is holding. The facilitator

• Past participant, Matcor Metal FabricationN Inc. Oct 21, 2018

• Past participant, MedReleaf Corp. Sep 24, 2018

  Would like to include a small section on hiring and firing/interviews, and a more in-depth teaching on conflict management. A bit too much time was spent on personality tests, as most people are a mix of all, not strictly one or the other. Peter was very engaging and an excellent speaker. He presented the material very clearly. As an area for improvement, give the class more time and opportunities to speak on their experiences. See comments prior to this page. Food choices were good.

• Past participant, Legislative Assembly Of Ontario Sep 24, 2018

  I enjoyed the course and I learned quite a few helpful and relevant things. However, I think it is a gamble to link all of the content so closely to the DISC assessment. It was very time consuming to tailor every single assignment to the personality types, time that could have been spent discussing other problems and issues. It also should be stressed that DISC types have no known correlation with job performance. The usefulness of these tests has been oversold. Peter is pleasant, lively, and knowledgeable. My one comment is that I would have preferred more time for discussion of issues. Less DISC, more issues, not really Peter's fault. No all-mayo lunch! Potato salad, chicken salad, and egg salad, all dripping in mayo. Too much!

• Past participant, Harper Collins Canada Ltd Sep 20, 2018

• Past participant, Parmalat Canada Ltd. Sep 20, 2018

• Past participant, Markel International Sep 19, 2018

  One flaw to me was that the majority of exercise assumed we are dealing with good employees...I was hoping for more content on managin underperformers and delivering tough messages. While I understand the importance of the DISC exercise, by the end of day 2 it was getting very repetitive.

• Past participant, Mercedes-Benz Canada Inc. Aug 15, 2018

• Past participant, Alberta Securities Commission Aug 1, 2018

• Past participant, Empire Life, Jul 22, 2018

• Past participant, Rakuten Kobo Inc, Jul 22, 2018

• Past participant, Real Estate Council of Ontario, Jul 19, 2018

• Paige Ready, Empire Life Jul 18, 2018

  The course was very helpful and I will bring the knowledge back to the workplace. Karen was a great speaker and facilitator. Enthusiastic

• Past participant, Empire Life Jul 17, 2018

  Karen is a great presenter and lead th class very well. I've taken other mgmt type courses and this info was not necessarily new to me but was a helpful reminder. I do hope to utilize some tips in my day job! AMAZING. Her energy was infectious.

• Past participant, Weir Marine Engineering Jun 14, 2018

• Past participant, Brookfield Global Integrated Solutions Jun 10, 2018

  Very knowledgeable and good instructor.

• Past participant, CIBC Jun 6, 2018

  Good.

• Past participant, Weir Marine Engineering Jun 4, 2018

  Was able to understand various work environments and put course material into context with said environments

• Past participant, Champlain LHIN May 31, 2018

  Very knowledgeable, the use of real examples from her experience may have lended a bit more context for some areas.

• Past participant, Champlain LHIN May 31, 2018

  Very engaged, knowledgeable, open. I felt that it was rushed, especially the second day. May have been beneficial to have the course over 4-5 days instead as it had a lot of important content. Would have left more time for questions and discussions which are also a great learning opportunity.

• Past participant, Vishay Precision Group Canada May 14, 2018

  GREAT JOB DONE

• Past participant, Rakuten Kobo Inc May 13, 2018

  She answered most of our questions with practical examples. so we could easily understand.

• Past participant, Servier Canada Inc May 13, 2018

  Would be interesting to incorporate video support to include some real life scenarios/cases that could be further discussed by the group. It would help to keep people's attention and focus by changing the rythm and add some diversity. Very good teacher.

• Past participant, Operis Jan 11, 2018

  Overall very good, Karen was an engaging teacher and had many interesting stories. There were parts which I found a little slow, and some of the other attendees told a few too many stories about their own jobs which weren't always relevant for mine. On the whole it was very informative and I would recommend to colleagues in the future. Engaging with interesting stories and real world examples.

• Past participant, Altus Group Limited Jan 10, 2018

  Very good course, will recommend to ,y fiends Experience , attitude , knowledge

• Past participant, Rakuten Kobo Inc Dec 18, 2017

• Past Participant, Rakuten Kobo Inc Dec 18, 2017

• Louis R, voestalpine Bohler Welding Canada Dec 16, 2017

  I made a connection with someone in this course that I plan to keep, in order to bounce ideas off of and hopefully be able to to the same for her. Karen was awesome. She used her real life experiences to demonstrate some of her points. She was willing to listen to us go off on our tangents and provide feedback. Always willing to listen and discuss after class, also.I really didn't know what to expect, going into this course. That being said, it exceeded my expectations. I really enjoyed it and plan on looking for other couses offered by CMC.

• Past participant, Con Cast Pipe Dec 14, 2017

• Past Participant, Rakuten Kobo Inc Dec 14, 2017

• Past Participant, Allianz Global Assistance Dec 14, 2017

• Past participant, H.C. Starck Canada Inc Dec 13, 2017

  Karen did a great job of engaging everyone, even though we all came from different workplaces and had different personalities.

• Past Participant, Perk Dec 13, 2017

• Past Participant, Rakuten Kobo Inc Dec 13, 2017

  I found that sometimes the pace was a little too quick. However in the course I learned I am an S DISC style that prefers more time to think and understand new material, so it may be the influence of my work style.

• Past participant, Smart Commute Dec 13, 2017

• Past Participant, H.C. Starck Canada Inc Dec 13, 2017

  Karen did a great job of engaging everyone, even though we all came from different workplaces and had different personalities.

• Past Participant, Rakuten Kobo Inc Dec 13, 2017

  i loved it. even though all material was covered with time to spare i would have loved for it to have been a week.

• Past Participant, Smart Commute Dec 13, 2017

• Past participant, Perk Dec 13, 2017

• Past Participant, Rakuten Kobo Inc Dec 12, 2017

• Past Participant, Intergovernmental Committe on Urban & Regional Research Dec 12, 2017

  I very much appreciated the information. Karen was absolutely wonderful. Loved her teaching style. I am entirely new to management so a lot of this content was very new to me who is coming from a very small organization where much of the content was never addressed. Therefore I personally would have benefitted from a more introductory course if one exists. Sort of a lecture down approach as I felt like I didn't have enough experience to contribute to the scenarios presented. But overall I really enjoyed the content and Karen's expertise and examples. Thank you. I look forward to the next one.

• Past Participant, Everlink Payment Services Dec 7, 2017

  I wish there was some more activities but otherwise great course and Peter was amazing! He was awesome!

• Allison M, Community Living Iroquois Falls Nov 27, 2017

  Over the years, I have been to many management courses. I must say I thoroughly enjoyed Marilyn as a presenter. She kept the class interesting and offered real life scenarios. She covered the material in depth and the classroom atmosphere comfortable to meet the needs of the participants. Thank you so much. I hope to be able to attend another course in the future

• Past Participant, Ehealth Ontario Nov 26, 2017

  Should cater DISC style area training for non-supervisor/managers too. One of the best facilitator I have met. Lunch served: No choice for people with food restrictions. Should give few options if cannot cater to all for those who can eat out and reimburse or buy from outside and cater.

• Kelly I, Biox corp Nov 26, 2017

  Loved every minute of it, was completely useful and I had a WONDERFUL teacher! Even though it was a big class, she made sure everyone got their questions answered and the time they needed. Amazing woman! Great lunches!

• Shailesh M, Irdeto Nov 22, 2017

  She is simply amazing .Only recommendation I have is to reduce the time spent on DiSC and do exercises for last two modules.

• Past participant, Ecometrix Incorporated Nov 21, 2017

• Past participant, Everest Clinical Research Services Nov 21, 2017

• Past Participant, Ecometrix Incorporated Nov 21, 2017

• Past Participant, Independent Electricity System Operator Nov 21, 2017

  The course covered a good range of content for new managers with relevant examples provided. Content could have been covered in 2.5 days with better time management.

• Past Participant, Everest Clinical Research Services Nov 21, 2017

• Past participant, Independent Electricity System Operator Nov 21, 2017

  The course covered a good range of content for new managers with relevant examples provided. Content could have been covered in 2.5 days with better time management.

• Past Participant, EcoMetrix Incorporated Oct 23, 2017

  Peter really made an effort to assess each participant and tailor discussion to their particular issues and disc styles.

• Past Participant, Wacker Neuson Limited Oct 18, 2017

  The instructor Peter was excellent, not once did I feel bored or tired. I really have nothing more to add, the course was really excellent. If I must complain, I guess having the same lunch/food 2 days in a row was not the best.

• Past participant, eHealth Ontario Oct 3, 2017

  I enjoyed the course and the materials / topics it covered Marilyn is awesome! I really enjoyed the course

• Past Participant, eHealth Ontario Oct 3, 2017

  I enjoyed the course and the materials / topics it covered Marilyn is awesome! I really enjoyed the course

• Past participant, Legislative Assembly of Ontario Sep 21, 2017

  The course was very good but it can be difficult to sit for three days in a room. Integrating regular breaks was a good idea. Can more movement be integrated into the course, such as using flip charts for groups so people can stand up for some exercises, instead of always sitting, or making use of break out rooms for exercises to provide small opportunities to get up and move throughout the day? Despite my earlier comments that sitting in a room for three days can be difficult, Peter's energy and enthusiasm helped keep all of us engaged. Thanks - I learned a lot from the course.

• Past Participant, Futurpreneur Canada Sep 21, 2017

  I appreciated the mix of participants with various management experience and industries, as it allowed for a diverse set of opinions and perspectives to the group discussions. I also enjoyed the energy of Peter and how he was able to keep us focused on the material, but also giving us latitude to explore topics as needed .It was fantastic and well timed for me and my career progression.

• Past Participant, Legislative Assembly of Ontario Sep 21, 2017

  The course was very good but it can be difficult to sit for three days in a room. Integrating regular breaks was a good idea. Can more movement be integrated into the course, such as using flip charts for groups so people can stand up for some exercises, instead of always sitting, or making use of break out rooms for exercises to provide small opportunities to get up and move throughout the day? Despite my earlier comments that sitting in a room for three days can be difficult, Peter's energy and enthusiasm helped keep all of us engaged.Thanks - I learned a lot from the course.

• Past participant, The College of Family Physicians of Canada Sep 20, 2017

  Great general information for new managers and lots of information to think about. I wish I had taken this course before becoming a manager as I think it would have given me a lot more confidence. Peter did a great job of keeping the group engaged and emphasizing the fact that the content/frameworks in the course content are guidelines, but that there is still a need to keep in mind that every individual is different. CMC is a friendly positive environment in a great location. This is my second course with CMC and I continue to be impressed with the courses and the organization.

• Past participant, Mitacs Inc. Sep 20, 2017

• Past Participant, The College of Family Physicians of Canada Sep 20, 2017

  Great general information for new managers and lots of information to think about. I wish I had taken this course before becoming a manager as I think it would have given me a lot more confidence. Peter did a great job of keeping the group engaged and emphasizing the fact that the content/frameworks in the course content are guidelines, but that there is still a need to keep in mind that every individual is different. CMC is a friendly positive environment in a great location. This is my second course with CMC and I continue to be impressed with the courses and the organization.

• Past Participant, Toyota Motor Manufacturing Canada Sep 20, 2017

  Very useful, good materials, very good engagement. my suggestion is to add a couple of videos that will help to complete the understanding Great communication skills, easy to follow and understand. Able to maintain a high level of engagement with the group. Good on following after each chapter with key points. Overall very good experience. Adding videos with case study will help to understand. "a picture says a thousand words"

• Past Participant, Mitacs Inc. Sep 20, 2017

  I think the course does a good job at covering topics that are important for a new manager/supervisor to be aware of as you start in the position. I did find at time the constant reference to the DiSC to be redundant. I thought the answers were the same, but just applied in a different context. Overall, however, I did find the learnings to be quite valuable. Peter was a great facilitator, enthusiastic and knowledgeable. I appreciate that he share personal experiences which made the topics more relatable. At the end of the last day of the course, Peter made a comment, which I assume was meant as a joke. However, the fact that it is unclear whether or not it was a joke signifies to me he probably should not have said it as it could have been interpreted wrongly.I think there could have been more food for lunch. On the first day, I stayed behind fora bit when lunchtime started to chat with Peter and other colleagues. By the time I got to the food, some of the dishes were empty. It might be a good idea to review the duration of the course. On the last day, we finished much earlier than anticipated. I came from outside Ontario for this course and it would've been nice to catch an earlier flight to get home early. That being said, I appreciate that time on the agenda was respected (start time, breaks, etc.)

• Past participant, Iris Power LP Sep 19, 2017

  The course provide succinct and effective tools for new managers

• Past Participant, Rakuten Kobo Inc Sep 19, 2017

  I appreciated the breadth of topics, the delivery, the participation, and method of delivery. Peter was friendly, knowledgeable, enthusiastic. I appreciated the lunch: vegetarian options, variety.

• Past Participant, NEI Investments Sep 19, 2017

  Peter was excellent - made the class very engaging and comfortable for everyone to participate and speak up. I thought the material covered was great...I would have liked if conflict was a module covered in the course. As beforeI would have liked if dealing with conflict was covered

• Past Participant, Iris Power LP Sep 19, 2017

  The course provide succinct and effective tools for new managers

• Past Participant, Jervis B Webb Canada Aug 28, 2017

• Past Participant, H.C. Starck Canada Inc Aug 20, 2017

• Past participant, H.C. Starck Canada Inc Aug 20, 2017

• Past Participant, Solutions 2 GO Inc. Aug 16, 2017

  I had no expectations on material going into the course besides knowing that I was sure to learn something that I could use. I find the best way to learn is to keep an open mind without prior expectations. Liz did a fantastic job of not only covering the material but engaging each person to participate in the open conversations. She was able to leverage our existing knowledge and we learned not just from her but from the other course students.

• Past Participant, Toyota Motor Manufacturing Canada Aug 16, 2017

  Course material was detailed, easy to follow and complete. Instructor was very approachable and had many examples of real life situations that aided in explaining the material. I will be recommending this course to others at my organization. Also, I will be looking for follow up courses from CMC to increase my effectiveness.

• Past Participant, Athena Automation Ltd. Jul 23, 2017

  The discussions and examples were very useful and relevant.

• Past Participant, Equitable Bank Jul 23, 2017

  The course was great but Marilyn is what really pushed to excellent. I found her very informative and straight to the point. If a comment was made by a classmate and it was incorrect she told us it was and didn't beat around the bush. Then found a different way to make us understand the topic. Her teaching techniques were exactly what I respond best to. Marilyn was one of the best I have seen. Great course and the first to really teach me something I never knew, in a long time. I would recommend to my colleagues.

• Past participant, Legislative Assembly Of Ontario Jul 19, 2017

  Thanks - it was time and money well spent.

• Past Participant, Legislative Assembly Of Ontario Jul 19, 2017

  Thanks - it was time and money well spent.

• Past Participant, Almag Aluminum Inc. Jul 19, 2017

• Past Participant, Westbury National Show Systems Jul 19, 2017

  Having been through this course, I am motivated to explore more options in the CMC catalogue. Marilyn was brilliant delivering the content along with personal anecdotes, and continued to engage us during breaks.

• Past Participant, eHealth Ontario Jul 18, 2017

  Marilyn was very engaging and clearly knowledgable about her subject. Her style of teaching gravitated more towards story telling, and while I enjoyed that, I would have found it more helpful to do more exercises and role plays to really practice what we were learning. I also felt we spent a lot of time on some areas (ie introduction was a half a day) and then sped through others very fast (communication). If there was a rationale for this that was agreed to by the group, I would have understood why that happened but we did not really discuss what topics to spend more or less time on. Finally, Marilyn did seem to assume that we were following her. There were times when I was confused and I know others were too as evidenced by our wrong answers. I would have liked to see her check in with us to see if we were following more often and if we weren't, to adjust and take a different approach. I enjoyed her enthusiasm, the use of videos and the frequent stretch breaks. The room was uncomfortably cold. Good location and good lunch.

• Past Participant, Algoma Central Corporation Jul 18, 2017

• Past participant, eHealth Ontario Jul 18, 2017

  Marilyn was very engaging and clearly knowledgable about her subject. Her style of teaching gravitated more towards story telling, and while I enjoyed that, I would have found it more helpful to do more exercises and role plays to really practice what we were learning. I also felt we spent a lot of time on some areas (ie introduction was a half a day) and then sped through others very fast (communication). If there was a rationale for this that was agreed to by the group, I would have understood why that happened but we did not really discuss what topics to spend more or less time on. Finally, Marilyn did seem to assume that we were following her. There were times when I was confused and I know others were too as evidenced by our wrong answers. I would have liked to see her check in with us to see if we were following more often and if we weren't, to adjust and take a different approach. I enjoyed her enthusiasm, the use of videos and the frequent stretch breaks. The room was uncomfortably cold. Good location and good lunch.

• Past participant, Algoma Central Corporation Jul 18, 2017

• Past Participant, Ciot Toronto Inc Jun 26, 2017

  COURSE INSTRUCTOR WAS VERY ENGAGED AND KNOWLEDGEABLE LEANRED SOME VALUABLE SKILLS AND TACTICS TO USE IN THE WORKPLACE. WAS MOST PLEASED AT HOW MUCH I LEARNED ABOUT MY PERSONALITY AND SKILLS AS WELL AS OTHERS THIS COURSE WAS GREAT AND I BELIEVE THAT ALL MANAGERS OR EMPLOYEES IN A POSITION OF POWER AND AUTHORITY SHOULD DO A DISC ANALYSIS TO LEARN MORE ABOUT THEIR STYLE AND PERSONALITY AND HOW THEY CAN GET ALONG AND WORK EFFECTIVELY WITH OTHER DISC STYLES.

• Past Participant, School Boards Cooperative Inc. (SBCI) Jun 26, 2017

  The only thing I thought could be improved was the DISC scoring in the slim booklet. It was hard to see some of symbols to add them up to determine my personality type. An online version might be easier to use.

• Past participant, School Boards Cooperative Inc. (SBCI) Jun 26, 2017

  The only thing I thought could be improved was the DISC scoring in the slim booklet. It was hard to see some of symbols to add them up to determine my personality type. An online version might be easier to use.

• Past Participant, Toyota Tsusho Canada Inc Jun 25, 2017

• Past Participant, Gap Wireless Inc Jun 25, 2017

• Past Participant, H.C. Starck Canada Inc Jun 25, 2017

• Past Participant, Storck Canada Jun 25, 2017

  I thought the course content was great and really pinpointed on the various real life work situations. Understanding the different personal profile styles and the added layer of generational differences made for a very interesting and thought provoking few days. I have a better grasp on how to manage people and the effective approaches that can be used for a more successful outcome. Amount of food provided during the course was ample however variety of meals during the 3 days could use improvement.

• Past Participant, Select Food Products Jun 25, 2017

  Fantastic course. I wish it was mandatory to know everyone's DISC profile that you come in contact with. It will definitely affect how I approach delegating work flow and how I interact with colleagues on a daily basis going forward. Peter was engaging, entertaining and made the course content come to life and make sense. Loved the snacks and meals provided. They were very much appreciated when attention spans waned. The afternoon snack and coffee was especially appreciated.

• Past Participant, Winpak Portion Packaging Ltd., Jun 25, 2017

  the main think is how to approach worker`s to guide them to work we have to help them with our knowledge and our experience to fell that we are a team

• Past participant, Toyota Tsusho Canada Inc Jun 25, 2017

• Past participant, H.C. Starck Canada Inc Jun 25, 2017

• Past Participant, Ciot Toronto Inc Jun 22, 2017

  I did not expect this course to be as relevant and useful as it was. The course was indeed very effective largely due to the fantastic delivery by Peter! Peter did a great job engaging the entire class. He kept the information flowing a good rate and was able to keep the class captivated for the full 3 days. Well done Peter!

• Past Participant, Canam Group Inc May 11, 2017

  I think this course could be a week long, especially considering the excellent resource that Deane is. Deane was excellent, I wold say the best instructor I have had, in well over 10 courses.

• Mal F, Groupe Touchette May 11, 2017

  the course load was very good.. just could have used 1 more day..thanks made sure each time to double check if we were ready to proceed The path I was heading down was not healthy. This course gave me the tools and a chance to re-focus and get to know my team a lot better. The course opened my mind to ideas never imagined. The others in this course were terrific and engaged which helped with the course very much. Deane was very patient and her message came across very clear. Thanks again for a great experience. Mal

• Mal Fortin, Groupe Touchette May 11, 2017

  the course load was very good.. just could have used 1 more day..thanks made sure each time to double check if we were ready to proceed The path I was heading down was not healthy. This course gave me the tools and a chance to re-focus and get to know my team a lot better. The course opened my mind to ideas never imagined. The others in this course were terrific and engaged which helped with the course very much. Deane was very patient and her message came across very clear. Thanks again for a great experience. Mal

• Past Participant, Carl Zeiss Canada Limited May 9, 2017

  There was a lot of material covered. All of it was excellent. It might have been nice to have it covered in 4 days rather than 3 to allow more time for the concepts to sink in.

• Tanya May 7, 2017

  Catherine was very knowledgeable and her energy was contagious. She kept us engaged and allowed the dialogue to flow so that she was able to provide feedback and valuable guidance on specific issues. When we started to lag in the afternoon, she got us up, stretching and moving so that we could refocus. I would strongly recommend her courses to others and would love to take another course with her in the future.The course was extremely beneficial and enjoyable. I left feeling energized and eager to practice what I had learned. My work and personal life will forever be enriched by using the skills that were taught . Thank you!

• Past Participant, Oncolytics Biotech, Inc. May 7, 2017

  The best instructor I have had to-date; very engaging, very informative, very passionate person. Is able to deliver beyond expectation.

• Past Participant, HomEquity Bank May 2, 2017

• Past participant, HomEquity Bank May 2, 2017

• Past Participant, EcoMetrix Incorporated Apr 16, 2017

  I think this course is applicable to all new managers or to managers that are in need of a different perspective. Luc was very enthusiastic and had some great stories based on personal experience and from other classes that he has taught.I had a really good time in this course. It was both fun and very informative. I feel that I learned a lot that will truly be applicable to my position.

• Past Participant, Transcontinental RBW Graphics Apr 14, 2017

• Past participant, Transcontinental RBW Graphics Apr 14, 2017

• Past Participant, Upstream Works Software Ltd. Apr 12, 2017

  tonnes of useful content. Friendly, lots of energy, great communicatorI found everything covered to be relevant and useful.

• Past Participant, Compugen Inc Apr 12, 2017

  In my opinion the course was very well delivered, if I had to pick on something though I feel there should be engagement with the audience I feel as though many at times presentations on certain point where lengthy which would cause me to lose my focus. Overall though I enjoyed the course, I learned a lot of material from it, thank you. Facilitator was energetic, friendly and helpful but a bit talkative and at times. What I mean by that is that I feel on certain subjects a few too many examples and relations would be used that would stretch time spent on said topic.

• Lynne S, Pfaff Automotive Apr 12, 2017

  Luc was very detailed in his approach to enable everyone to understand how to adapt to a situation. I would recommend this course to all new managers to allow them to get off on the right step.

• Past Participant, J S REDPATH LIMITED Apr 12, 2017

• Past participant, J S REDPATH LIMITED Apr 12, 2017

• Past participant, Compugen Inc Apr 12, 2017

  In my opinion the course was very well delivered, if I had to pick on something though I feel there should be engagement with the audience I feel as though many at times presentations on certain point where lengthy which would cause me to lose my focus. Overall though I enjoyed the course, I learned a lot of material from it, thank you. Facilitator was energetic, friendly and helpful but a bit talkative and at times. What I mean by that is that I feel on certain subjects a few too many examples and relations would be used that would stretch time spent on said topic.

• Kaz W, WeirFoulds LLP Mar 27, 2017

  The course is excellent. Marilyn is an outstanding facilitator. Her knowledge, passion and dedication are off the chart. This is an excellent course that every Supervisor and Manager should take.

• Jodie H, Canadian Urban Transit Association Mar 27, 2017

  Marilyn was an excellent facilitator, she really took the DiSC styles off paper and demonstrated what they look life in real life. She helped us to develop strategies to change our approach in the workplace. The real-world examples and experiences from Marilyn and the rest of the class were indispensable. I'm going back to the office feeling empowered to lead my team!

• Karen R, WeirFoulds LLP Mar 26, 2017

  the course far surpassed any expectations I had going in. Marilyn is passionate about her subject matter and passed that enthusiasm along. Marilyn connected with the group and kept me engaged throughout the three days. She is an exceptional facilitator.I participated with a colleague and have shared our positive experience with management.

• Past Participant, Pfaff Automotive Partners Inc Mar 23, 2017

  I left leaving statisfied and have already used many things in my job and personal life , it has made me understand myself and the other people around me. thank you so much for this great experience. Marilyn is a great person to do this course brings knowledge and situtaions and lets you understand certain things can be conveyed and how we can do better.

• Past Participant, Allstate Insurance Company of Canada Mar 23, 2017

  Course contents are very relevant and Instructor was very knowledgable.

• Past Participant, Quarterback Transportation Mar 22, 2017

• Past Participant, Equitable Bank Mar 22, 2017

• Noah Sidenberg, Quarterback Transportation Mar 22, 2017

  Marilyn was fantastic. I came in skeptical about how much of the course would apply to a role in sales. My skepticism faded as Marilyn engaged me early on in day 1, and while not everything in the course was directly relevant to me, Marilyn was so adept at keeping everyone engaged and interested that I did not lose interest during the irrelevant parts. The course caused me to have a major philosophical shift in thinking, which for me is a big deal. I tend to be a bit stubborn. Armed with more self awareness, and awareness of others and how I can and do interact with them, I feel more confident and effective as a manager. I would recommend this course to anyone looking to add another perspective in their management arsenal. Marilyn was excellent, and I look forward to staying in touch with her moving forward.

• Past Participant, Everest Clinical Research Services Mar 22, 2017

  Marilyn is an excellent facilitator. She guided us through the content of the course very smoothly, used very good examples to help us understand, and inspired us all to be a great manager.

• Past Participant, SCOR CANADA REINSURANCE Mar 22, 2017

  The course content was relevant and very helpful. I cannot say enough about our facilitator Marilyn. She was just excellent. She was experienced, had the entire class engage and gave us many, many tools which I am sure will serve to make us all better managers. I will definitely take future course especially if they are being delivered by Marilyn.This was a positive experience and I came away with clarity, enthusiasm and excitement, ready to apply all of what I learned.

• Jaymie D, CIBC Mar 22, 2017

  This was the best course I have taken with CMC. This is thanks to the instructor. She provided real life examples/stories, that have left an impression and has left me motivated to implement material learned. Marilyn was engaging, well-spoken, and extremely knowledgeable. I would highly recommend this course. It was very informational and practical.

• Past Participant, Pfaff Automotive Partners Inc Mar 22, 2017

  Excellent is an understatement for Marilyn - Out of this world may come close

• Past participant, Equitable Bank, Mar 22, 2017

• Past Participant, Unity Charity Mar 21, 2017

  Marilyn was an amazing facilitator. She made the course come to life. Marilyn was amazing.

• Past Participant, South Cochrane Addiction Services Mar 21, 2017

  Although the material presented was great and informative, the facilitator is what made the course so enjoyable. She kepted us engaged and answered all my questions. Probrably the best course I've taken at CMC. Althought I have had many great facilitators at CMC she is definitely the best so far.

• Past Participant, SCOR CANADA REINSURANCE Mar 21, 2017

• Past Participant, Rideau Valley Conservation Authority Mar 1, 2017

  It was engaging, fun and I learned a lot about my role as manager and how to relate to different personalities at work.  Luc was fantastic! Knowledgeable and personable.  

• Past Participant, Accreditation Canada Feb 24, 2017

  The group exercises were very helpful. They gave us time to practice our skills and to receive feedback. Despite the fact that the group was not very talkative in the beginning, the facilitator was good at engaging everyone and ensuring they participated in the conversations.  The facilitator was knowledgeable and was able to engage all participants into the conversations as the course progressed.  The course was a good overview of the skills needed to start the path to becoming a  more effective manager (ie: communication, feedback, time management, etc). 

• Past Participant, Black & McDonald Feb 22, 2017

• Past Participant, Canada Science & Technology Museums Corporation Feb 21, 2017

   Luc is an excellent teacher. He speaks well, he is animated, clear and patient. I also corresponded  with Sandy and Lisa in order to register for the course.  They were both very helpful and easy to communicate with.

• Past Participant, Altus Group Limited Feb 20, 2017

  Great information and great facilitator. Class participants were engaged throughout the entire 3 days! Excellent and engaging, throughout all three days. Included all participants throughout the course. Connected with participants on a personal level as well. 

• Past Participant, County of Simcoe (Simcoe County) Feb 19, 2017

  Great information and great facilitator. Class participants were engaged throughout the entire 3 days! Excellent and engaging, throughout all three days. Included all participants throughout the course. Connected with participants on a personal level as well. 

• Past Participant, Royal College of Dental Surgeons of Ontario (RCDSO) Feb 18, 2017

  I wish this course was mandatory for new Supervisors! And the DISC methodology is the best one I've had so far He was able to answer questions specific to each persons situation - and through that we learned that it wasn't just their situation, we were all in the same boat. It really helped bring us together - and it opened up the opportunity for networking  Even though it's 3 days - it's worth it in order to appropriately absorb the information

• Past Participant, Contact North/ Contact Nord Feb 17, 2017

• Past Participant, Altus Group Limited Feb 16, 2017

   Peter was terrific, he is very well informed and can speak to the issues we face as managers on a daily basis. 

• Past Participant, St Francis Herb Farm Feb 15, 2017

  I learned more than I expected. Luc kept everyone engaged and listening. Also his music during breaks and quiet work time was a nice added bonus. Just keep up the great work. 

• Past Participant, Royal College Of Physicians And Surgeons Of Canada Feb 15, 2017

• Past Participant, Pfaff Automotive Partners Inc Feb 9, 2017

• Past Participant, Pfaff Automotive Partners Inc Feb 9, 2017

  The course was a great educational time. Nick taught the course in a very well set manner. I would recommend Nick and this course to anyone.  Keep up the great work Nick. 

• Past Participant, Algoma Central Corporation Feb 9, 2017

  Great course, instructor was very knowledgeable and experienced. Enjoyed his discussions. 

• Past Participant, Individuals Feb 9, 2017

• Past Participant, Pfaff Automotive Partners Inc Feb 8, 2017

• Past Participant, Pfaff Automotive Partners Inc Feb 8, 2017

• Past Participant, Perk Feb 7, 2017

• Past Participant, Perk Feb 7, 2017

• Colton B. Feb 7, 2017

  Nick is great, and he really knows his stuff. Nick is a great guy and I hope I have the chance to collaborate with him again. 

• Colton B. Feb 7, 2017

  Nick is great, and he really knows his stuff. Nick is a great guy and I hope I have the chance to collaborate with him again. 

• Perry L. Feb 7, 2017

  Excellent and knowledgable instructor. Great learning experience. Excellent! Overall great course and learning experience

• Past Participant, DATA Communications Management Jan 23, 2017

• Past Participant, Unity Charity Jan 22, 2017

• Past Participant, Alberta Innovates Jan 22, 2017

  The course material would have been preferrable to be in a binder as there was many additional handouts given. Deane is an excellent facilitator. Very engaged, strong, fair. 

• Past Participant, Cantega Technologies Inc. Jan 21, 2017

  She was perfect! 

• Past Participant, Park Derochie Jan 20, 2017

  sloppy trying to insert work /exercise sheets binder recomended  

• Past Participant, Haemonetics Jan 19, 2017

  In my opinion, there should have been another 30 minutes spent the first morning on discussing the DISC behavior types, their differences and nuances.    It could have also been explained that the remainder of the course would be spent applying this DISC knowledge as we navigate through the various topics.  A stronger introduction of DISC at the beginning would have made it much easier to apply for the next 2.5 days.  I would not have been as over-whelmed and lost and would have left the course feeling much more confident that I could apply the material going forward. Deane knew her material.  At times the instructions were unclear which was frustrating and made it difficult to get the most out of the exercises/role play.  However, I did leave the course knowing I will be able to apply much of the material and be a better leader because of it. 

• Hannah L. Jan 12, 2017

  The content was provided to me in a format that I understood easily. I feel much more confident in my abilities as a leader because of this course. Marilyn was wonderful. I noticed that she really engaged the class throughout the three days. I am very happy that she was my instructor.  I have developed a new found confidence in my professional life, as well as my personal life from the Management Skills for New Supervisors and Managers course.

• Yerlan O. Jan 10, 2017

  I wanted to thank Marilyn for her energy and enthusiasm she has shown in teaching the course. Her stories and activities kept the class engaged in the course material. I left the classroom with tools that I know will help me to build a successful career as a manager.  

• Past Participant, Unity Charity Jan 10, 2017

• Noelle N. Jan 10, 2017

  Marilyn, those eyebrows of yours are amazing. I have never been so  jealous of eye brows in my life.    Thank you for showing us that it is okay to be passionate about something you truly believe in.   From the bottom of my heart, THANK YOU!  Noelle  AMAZING EYE BROWS! 

• Past Participant, Alberta Securities Commission Dec 18, 2016

  The course content and materials were good.  The materials should be a good resource to refer to in the future. The facilitator was great.  Very knowledgeable and seemed to be speaking a lot from personal experience rather than just reciting a textbook.  Answered all questions that were asked. 

• Past Participant, Alberta Securities Commission Dec 18, 2016

• Past Participant, Electrical Safety Authority (ESA) - Gov of Ont DAA Dec 15, 2016

• Past Participant, Town of Caledon Dec 14, 2016

  The material was arranged in a format that is easy to understand and apply. Liz is an excellent facilitator. In addition to the content within the questions above, she was inviting and, in my opinion, has a style that creates a successful learning environment. As an introvert, I was more inclined to share my thoughts in a manner that came naturally due to the nature of the atmosphere. I really enjoyed the small group setting.

• Marcia A. Dec 13, 2016

• Camille B. Nov 24, 2016

  The pace was fast but also reasonable.  Day 1 is a particularly heavy day because you are being introduced to concepts.  I found it hard to go home to review the materials and then complete homework.  Maybe adding a half day to the course would allow more review time.   Deane was very experienced and knowledgeable.  At times, I found her explanation of the tasks (group work, case studies, etc.) somewhat confusing, however, she was always able to clarify if we asked more questions.  I enjoy personal stories and concrete examples.  She worked us hard, has high expectations and pushed us to stretch and flex beyond our comfort zones. I would have liked more frequent breaks for shorter amounts of time.  It was challenging, focused work.  For example, 5 minute breaks every hour to stretch, move around, avert attention, etc. Downtown locations are very challenging and expensive for parking and getting to and from.  Please choose sites that are near main roads (like the Henday, Yellowhead, Whitemud)-easier access.

• Vince R. Nov 24, 2016

  Course was very good, lots of information, intense at times when learning new content, recommend perhaps a 4th day. Deane was incredible she was able to make everyone very comfortable, knew when to assist in encouraging participation in role playing and discussions  which in turn brought the group close.    The only concern I have is with the location of the training being city center, parking is very expensive and limited, suggestion is to move from the city center, Edmonton has lots of facilities that would work fine and have free parking.

• Past Participant, Fednav Limited Nov 24, 2016

  I would have liked a quicker pace. Also, I was familiar with the concepts, so I think  more advanced  material could have been incorporated. Luc was really great! 

• Pamela S. Nov 24, 2016

  I felt that some of the scenarios did not directly apply to my team/situation at work, however the learning from those scenarios was valuable.  Marilyn was just incredible. She had amazing stories, great examples, a deep and thorough understanding of the concepts and provided us with additional tools. I found her approach to be firm but compassionate, focused but sincere. I really learned a great deal from her.  

• Past Participant, Liebherr Canada Ltd. Nov 23, 2016

  I enjoyed the class. The book was good but would of been better if it was in a binder. I enjoyed Deane. You wanted to hear what she had to say. She had great examples and she would be someone I would mentor.  I really enjoyed it. I came in thinking I was a horrible supervisor but the course has shown me I am not horrible. I just need guidance on my coaching and delegating. Thankyou Deana for your help 

• Past Participant, Toyota Motor Manufacturing Canada Nov 23, 2016

• Past Participant, Parkinson Canada Nov 23, 2016

• Past Participant, NEI Investments Nov 22, 2016

  Really informative and eye-opening Marilyn was a great facilitator and she makes everyone feel comfortable throughout the class. She lets us take it at our own pace and lets the discussions grow organically, allowing for more time (if needed) on things topics that are more relevant to the class and making sure that we understand how to apply things we learn to our own environment as everyone's in a different industry. I like the length of the course. It was just right. The meals provided were really great. Overall, my whole experience has exceeded my expectations. Marilyn is a great facilitator and she keeps things interesting.

• Past Participant, City of Cornwall Nov 20, 2016

  I found this course to be of particular value for my needs and believe it will help me moving forward.   Thank you!  Great job Luc !!   

• Jessica S. Nov 16, 2016

  Really enjoyed this course! Luke was very engaging/interesting. I feel that I can apply a lot of what i learnt to my work and personal life. Thank you!  I tend to have a short attention span and Luke was able to keep me interested and engaged throughout the three days of training.  

• Past Participant, St Francis Herb Farm Nov 16, 2016

  I think there could have been adequate time for all the modules, we didn't cover the very last one. I know that most people have seen a performance review before (including myself) but my current work place does not have these and my coworker has never seen one, this part of the course would have been useful for us.  This has nothing to do with the performance of the facilitator (who was great) but the chairs were horrible, really really horrible, especially for sitting almost 8 hours. I don't think I was the only one left with lingering back pain. Good energy (but not over the top), relate-able examples, good knowledge.  Again, the chairs, the chairs were not suitable for sitting that long, maybe get a yoga instructor for the lunch break if those have to be the chairs. I loved the location, preferred it at the hotel. Not sure what happened with the communication piece but was not please with my notes and my personal pen being thrown out after the first day. The course material and facilitator were very enjoyable and I found the course useful.

• Kevin H. Nov 16, 2016

  Great course. Awesome instruction and flow. Never a dull moment and always encouraged to participate. Very positive instructor.  

• Past Participant, Kinaxis Inc Nov 15, 2016

• Jason R. Nov 15, 2016

  Luc was an awesome instructor!!! He made all the difference in delivering the material. I learned a lot out of this course. Many things I will be able to use for my team. Same comments as before ... Luc  was a great communicator. AWESOME!

• Past Participant, Arbor Memorial Services Inc. Nov 1, 2016

  Fascinating Very positive  This course has provided me with some very important tools to be an effective manager

• Past Participant, National Tire Distributors Oct 24, 2016

  Great course, right on the mark for what I was looking for.

  Marilyn was great, she had excellent experience to share and really kept the class engaged. A+

  Overall, great course...thanks!!

• Past Participant, Microsoft Canada Inc. Oct 19, 2016

  Marilyn was very engaging, knew the content inside out, and was able to contextualize the material with real-world examples.

• Raquel S. Oct 19, 2016

  Marilyn was an excellent facilitator.  She was patient and answered all of our inquiries.  I am a better leader today after taking this course and have already applied the concepts and ideas.  Job well done.

• Past Participant, Interwork Technologies Inc Oct 19, 2016

  She was simply amazing, her style, her enthusiastic, the way she engaged with all of  us was great.  Her real life experiences were  very interested.

• Past Participant, Baxter Corporation Oct 5, 2016

• Past Participant, Everlink Payment Services Oct 5, 2016

  Very comprehensive, covers a lot of things that in my opinion is essential to a new supervisor/manager

  Liz is very open and interactive. She encouraged us to ask questions, and it made a difference to the dynamic of the class. It is definitely not a 'sit and listen' kinda course..

  It was a great 3 days, I met wonderful people, my classmates are amazing, they are very generous sharing their experiences. I definitely learned a lot

• Past Participant, Harlequin Enterprises Ltd. Sep 21, 2016

• Past Participant, Canadian Partnership Against Cancer (CPAC) Sep 21, 2016

  Liz did an extremely fabulous job facilitating the session. She was able to keep the group interested the entire time through her great exercises relating to each important concept she taught. She was also able to customize her approach based on the personalities and interests around the room. She noticed that she had a room of all introverts and was able to run her course in a way that we were all engaged, comfortable, and getting the most out of the course we could. I enjoyed the course a lot more than I thought I would and I really do commend Liz for bringing her experience, humour, and practical insights to make the course super helpful for the managers around the room. In addition, the room was very comfortable with all the supplies we needed and I liked that the group was small which made the interactions easy and provided everyone an opportunity to speak and express their thoughts.

  Very nice location for the course. Very clean office and it was nice to have drinks throughout the day. The lunch and afternoon cookie "pick me up" was also good. Overall, a great experience. 3 days is a bit long and there was a lot of material to cover so I will definitely be looking back to my course book for reference in the future.

   

• Past Participant, Ontario Association of Community Care Access Centres (OACCAC) Sep 21, 2016

• Past Participant, WeirFoulds LLP Sep 21, 2016

  Liz went above and beyond to make us feel comfortable and engaged. Liz is a top-notch facilitator and I would seek out her courses in the future. 

• Past Participant, Inbox Marketer Corporation Sep 21, 2016

• Carol-Lynn P. Aug 25, 2016

  Michel was very dynamic and engaging and brought a lot of rich experience to the group.  One of the better facilitators I have ever had the pleasure to work with as an adult learner.  As far as content, this too was relevant and comprehensive; although I would have liked to see some content related to labour relations  and items to consider with unionized staff. 

  Overall, I found the course to be excellent  and worthwhile 

• Past Participant, Brookfield Renewable Energy Group Aug 24, 2016

• Past Participant, Brookfield Renewable Energy Group Aug 24, 2016

  The course was very informative and relevant. 

  Michel was fantastic. One of the best facilitators I have had the pleasure of working with. 

• Past Participant, Central Community Care Access Centre Aug 17, 2016

• Past Participant, Insception Biosciences Aug 17, 2016

  What a wonderful lady...made things interesting and fun. Would love her to teach one of my next courses.

• Cody R. Aug 17, 2016

  The course was very well run, and there was an excellent balance of content mixed with reinforcement through real-life examples. Each module covered had something to offer all attendants, both new managers/supervisors and seasoned alike. 

  Karen was an excellent facilitator, she proved extremely knowledgeable and was able to adapt to the myriad of learning styles and levels of motivation from the attendants. Karen was friendly, approachable, accommodating and professional, honest. I would highly recommend her to anyone seeking a management course. 

• Rex C. Aug 16, 2016

  Excellent! Much more story that I rely on

• Past Participant, Perk Aug 16, 2016

• Alex W. Jul 24, 2016

  I enjoyed this course every minute. I would strongly recommend this course for those who want to enhance their management skills.  I really appreciate our facilitator Marilyn. Her teaching is fantastic!

  The best facilitator I have ever met!

• Past Participant, Toronto Hydro Jul 20, 2016

• Past Participant, FRMG Jul 20, 2016

  The course was excellent, far exceeded the expectations I had coming into the course. There were a couple of instances when I was a little lost in where we were in the notebook, but this was because I was listening and engaged in the conversation that was taking place with the other participants. Excellent course!

  Coming into the course I was a little leary, as I wasn't totally sure what to expect. I was worried that the content was going to be dry and boring. My experience was the complete opposite, it was very engaging and very enjoyable. I have left the course with much better management knowledge and information, to not only reinforce some of the management practices that I had been using, but to also greatly build upon them. Thank you very much!

• Past Participant, Central Community Care Access Centre Jul 19, 2016

  I loved the course material and Marilyn's interactive approach in delivering the lessons. 

  Marilyn was absolutely fantastic! I would highly recommend her for anyone to receive training/coaching from her expertise. Her enthusiasm is contagious and everyone in the class (whether the person is DiSC) was extremely engaged.

  I would recommend this course to anyone who is new or interested in going into managment

• Past Participant, Young Presidents Organization Jul 3, 2016

  I had taken a Change Management course with the same instructor and there was a lot of overlap.  Good content, just some repetition.

• Sheila F. Jun 27, 2016

  I feel the title is a misinterpretation for the material that is provided by the course.  I believe that all levels of management and all levels of experience can benefit from this course.  I feel this course provides a good foundation for all types of communications that are received and need to be relayed.  Allows one self to take a moment to reflect what is truly being said.

  I'm sure it helps that the facilitator was an "I"-leader such as myself.  So I found most, if not all, of the content entertaining when paired with real life examples.  Marilyn took the time to ensure all class participants fully understood the material and was able to present and reiterate information as needed so that all could understand from all perspectives.  She brought clarity to many grey areas that could be interpreted differently and she allowed me to see the simplicity of communicating difficult tasks or discussions by simplifying the thought process.  She has brought some structured organization to my organized chaos.  I enjoyed her class very much and can only have the opportunity to attend another course in the near future.

  I enjoyed every minute of the course, from the time I stepped in to the time I stepped out.  Group activities, live role plays, one on one discussions and real life examples really allowed me to keep engaged at all times.  I appreciated the fluidity of the course outline and the recap at the end to tie in all aspects that was learned from each day.  I can honestly say I took more away from this course than I had expected or ever appreciated from previous training sessions.  

• Past Participant, Trillium Health Partners Jun 26, 2016

  Somewhat of an information overload. May benefit by adding a 4th day and spreading content out a bit more. Overall excellent, and so happy I took this course!

  Marilyn was an absolutely fantastic facilitator

• Past Participant, DATA Communications Management Jun 26, 2016

  The course was very interesting and useful, the teacher was excellent and keeping the students engaged and very clear in presenting the material.

  Marilyn is an outstanding Facilitator, vey knowledgeable, engaged and enthusiastic. Best course I ever had. 

• Jada N. Jun 25, 2016

  Marilyn is by far the best instructor I've ever experienced.  She is a commanding and strong, but warm communicator and was thoroughly engaging and I feel like I got the most out of the course because she taught it.

• Stephanie P. Jun 23, 2016

  Absolutely loved it, great course and gave me the confidence to be a better leader with my team!

• Past Participant, Reprodux Jun 23, 2016

  Marlyn is an excellent trainer

• Sip H. Jun 22, 2016

   

  Carol is a very competent instructor who kept us all engaged, kept us well on schedule, while allowing any input or questions, and gave us tools that we will be able to apply in our daily work.

• Melissa P. Jun 22, 2016

  Catherine is an amazing coach, she truly cares about her students and makes sure we have what we need to succeed. If not for her I don't believe I would have taken as much out of the course!!!

  AMAZING

• Past Participant, Cantega Technologies Inc. Jun 22, 2016

  This course gave me the confidence and skills to address difficulties we encounter with employees.  It was well structured and very insightful

  Catherine was one of the best teachers I've ever had. I believed I walked away from this course a better person and manager. Talk about engaging different DiSC styles, she is the master!

• Past Participant, Accreditation Canada May 17, 2016

  Michel was EXCELLENT! I have never had such an engaged instructor who is obviously passionate about what he does. He has already followed up with the class around some resources he had promised.

• Salah Y. May 16, 2016

  It was helpful & useful overall

  Was a good & useful experience , I think will help me on my career as supervisor .

• Past Participant, Siltech Corporation May 15, 2016

• Past Participant, Siltech Corporation May 15, 2016

  Highly Educational and Informative.

• Past Participant, Fiera Foods Company May 15, 2016

• Past Participant, H.C. Starck Canada Inc May 15, 2016

• Past Participant, College of Dental Hygienists of Ontario May 15, 2016

• Past Participant, Open Text Corporation May 15, 2016

• Past Participant, Central Community Care Access Centre May 13, 2016

  Luc was a great facilitator, and provided lots of helpful tips. I found that we didn't use the workbook as much (which I like, I'm not a big workbook fan). maybe the book could be condensed so its easier to find the really helpful stuff? 

• Past Participant, Brookfield Renewable Energy Group May 11, 2016

• Past Participant, Accreditation Canada May 11, 2016

  I learned a lot of valuable tools in the course that I hope to apply immediately.  The course was more enjoyable thanks to the excellent facilitator, Michel.

  Michel is was a very engaging facilitator.  I appreciated that he also added to the content of the course with his "salad bar" information.  

• Past Participant, Accreditation Canada May 10, 2016

  Great that we were a small group. Got a lot out of it even if been managing for a little while. Your manual is easy to use but is probably ready for a refresh.

• Past Participant, SteriMax Inc Apr 18, 2016

• Past Participant, H.C. Starck Canada Inc Apr 18, 2016

  Lots of material to cover, would be nice for more blank sections in notebook.

• Past Participant, The College of Physiotherapists of Ontario Apr 14, 2016

  Facilitator provided lots of real-life examples to illustrate the learning points. 

• Jackye M. Apr 13, 2016

  This course was absolutely fantastic, Nick was unbelievable, he was so engaged and so easy to listen to.  He had everyone involved at all times.  Always checking in on the group, asking questions or concerns.  Extremely knowledgable and willing to answer any questions that he could honestly. I feel that Nick gave me the tools I need to be a better supervisor in a lot of areas.  I feel it was very benefincial for myself and my company and should continue to do this course.  I strongly believe a lot of it had to specifically do with Nick's communication skills and all of his knowledge that made the course excellent.  I will be feeding it back to my managers and HR dept how great I thought it was.  Thank you and thank you to Nick

  Absolutely amazing!!!!!

• Past Participant, EcoMetrix Incorporated Apr 13, 2016

• Heather K. Apr 13, 2016

• Past Participant, Polaris Realty (Canada) Limited Apr 13, 2016

  The Instructor was amazing. He kept everyone one engaged in the course and delivered it with depth. He also raised interests where to go in future directions with courses where we can better ourselves. 

• Abdulla T. Apr 13, 2016

• Past Participant, EcoMetrix Incorporated Apr 13, 2016

  A little too much discussion, although in fairness, participants asked a lot of questions that encouraged such discussion.

  We have been routinely sending staff to this course over the past few years. We'll continue to do so.

• Past Participant, The College of Physiotherapists of Ontario Apr 12, 2016

  I found the  participants were permitted too much leeway to go off on tangents. I don't mind when people ask questions but telling stories went on too long.  I found this took away from learning the core concepts of the course.

• Past Participant, Children's Aid Foundation Mar 22, 2016

• Past Participant, Liburdi Automation, Inc. Mar 20, 2016

• Monica O. Mar 20, 2016

  Enjoyed Karen's energy and engagement with the class

  Enjoyed the coarse.  Course made me aware that  that I need more public speaking practice

• Past Participant, Sumitomo Mitsui Banking Corporation of Canada Mar 20, 2016

  Very personable and took the time to make sure that all questions were answered. Went above and beyond. Excellent facilitator!!! 

• Past Participant, Centre for Addiction and Mental Health (CAMH) Mar 20, 2016

  This was a very valuable course for me and the opportunity to hear about people's experiences and how they navigated challenging situations. 

• Past Participant, Children's Aid Foundation Mar 19, 2016

  Useful course for new managers and supervisors.

• Past Participant, Angus Consulting Management Limited Mar 18, 2016

  Karen was a great instructor who ensured that we were engaged while covering all the course material thoroughly. She's awesome!

• Past Participant, Toyota Motor Manufacturing Canada Mar 18, 2016

  Karen was great and brought great enthusiasm to the class. Negative was rushed end with no plan for how to apply afterward or instruction to create a plan. First afternoon with disc exercise was long and confusing.  This work could be done prior to the course starting

• Past Participant, Dream Office Management Corporation Mar 17, 2016

  Karen is really knowledgable and I got inspired a lot! Thank you!

  I would like to have more role play discussion on the cash studies. Thanks!

• Robert M. Mar 6, 2016

  The course was very well taught. The instructor provided context and examples to supplement the material. Lots of group activities and practice to keep us engaged.

  I also instruct as part of my job, and learned a lot about teaching while in the course. I noticed lots of things done right, and took away a few tips and tricks I'll use when teaching.

• Past Participant, Champlain - Ontario's Community Care Access Centre (CCAC) Feb 28, 2016

  Thank you Sal for keeping the course extremely interesting and giving us some real life examples. I feel I will be able to apply what I've learnt. It has been a while since I've learnt that much in a course. Thank you.

• Past Participant, PCL Construction Group Inc. Feb 28, 2016

  Overall really good course, we had small numbers which made it very good in my opinion.  Presenter was great.

• Brian W. Feb 11, 2016

  Good content

  Nick was nothing short of awesome....he was the difference maker in making the course enjoyable and relevent...can't say enough good things about him, great job Nick !!

  I enjoyed the course although I think Nick and not having Nick would be a major difference in my experience. 

• Brian W. Feb 11, 2016

  Good content

  Nick was nothing short of awesome....he was the difference maker in making the course enjoyable and relevent...can't say enough good things about him, great job Nick !!

  I enjoyed the course although I think Nick and not having Nick would be a major difference in my experience. 

• Past Participant, Toyota Motor Manufacturing Canada Feb 11, 2016

  Nick knows how to deliver the content.  He can relate situations to past experience and share those.  He is also very good at demonstrating the techniques he teaches.

• Past Participant, Mother Parkers Tea & Coffee Inc. Feb 10, 2016

  Excellent facilitator. Nick made the course enjoyable and had many real life examples to supplement course material. Would definitely enjoy taking a course with him again! 

• Tracy K. Feb 10, 2016

  Management Skills for New Supervisors & Managers is a relevant course for anyone looking to increase their skills when dealing with employees.  The content is clear, concise and informative.

  The course was very informative.  It was relevant, timely and well paced.

  One of the best facilitators I've had.  He kept me engaged. Normally I'm a 'clock watcher' but this time I was fully engaged.

• Past Participant, LifeLabs Feb 9, 2016

  Our instructor Nick Pollice was excellent.  He had a lot of personal examples that was invaluable.  He was very passionate and enthusiastic which kept the group engaged.    It was an enjoyable seminar.    

  The course content should include conflict resolution     

• Past Participant, Competition Bureau Feb 4, 2016

• Past Participant, Vale Canada Limited Jan 27, 2016

  I had expected the course would draw more from Org Behaviour Modification, and industrial psychology with tools/techniques to manage for performance.

• Melissa D. Jan 24, 2016

• Past Participant, Legislative Assembly of Ontario (LAO) Jan 24, 2016

  The meal, especially the salad was great. 

• Joie K. Jan 23, 2016

  Bruce is amazing and I have learned a lot.   

• Past Participant, Ontario Association of Community Care Access Centres (OACCAC) Jan 22, 2016

• Past Participant, Municipal Property Assessment Corporation (MPAC)Past Participant, Municipal Property Assessment Corporation (MPAC)Past Participant, Municipal Property Assessment Corporation (MPAC)Pa Jan 22, 2016

  I have recommended the course to our Learning department via feedback.  More of MPAC managers will be attending - in fact, the ones who are seasoned managers should also attend.  I have conveyed my thoughts to our learning department.

  This is my second course with Bruce.  Bruce brings a personal touch to his courses reflected from his time in the corporate world.  To capture everyone's attention over multiple days is a challenging task and Bruce does it incredibly well.  

• Past Participant, Platinum Naturals Jan 21, 2016

  Bruce kept the content moving at a good pace and kept it interactive and conducive to learning. 

• Past Participant, Ontario Association of Community Care Access Centres (OACCAC) Jan 21, 2016

• Past Participant, eHealth Ontario Jan 21, 2016

  This course had a lot of relevant information that will be useful in my career going forward. The materials were well written and there were a number of scenarios that were thought provoking. Bruce was a great moderator and kept the group engaged. The group interaction was useful and I learned quite a bit from my peers.

  Bruce was engaging, helpful and respectful of all opinions. He kept the pace of learning constant and at a good rate.

• Ben G., Sep 22, 2015

• Perry D., Sep 20, 2015

  the sticky note could have been smaller - marking pages with the large ones made the book look messy Deane made the course very interesting and gave a lot of insight into leading people

• Past Participant, Brisco Wood Preservers Ltd Sep 18, 2015

  Excellent course but I think 4 -8 hr days would be better. System overload

• Andrew P., Sep 16, 2015

  Real-world tools delivered clearly and succinctly! Our facilitator's ability to maintain the energy level over our three-day course was super-human which invited his sudents to really engage and lean into the content. Stellar. Stellar. Stellar!

• Past Participant, Habitat for Humanity Sep 15, 2015

  Very thorough information for new managers.Peter is an entertaining and knowledgeable instructor.

• Terra W., Sep 15, 2015

  I thoroughly enjoyed the course. I was interested in each Module and appreciated the opportunity to learn more. The only negative thing I would say is that it was a long 3 days and perhaps a lot to take in during that time. Peter was great! Excellent at keeping us engaged and the topics interesting. He always gave us an opportunity to openly discuss opinions and was very good at encouraging us to speak.

• Past Participant, RM2 Canada Inc. Sep 2, 2015

• Past Participant, Rogue Wave Software Aug 26, 2015

• Artyom T., Aug 26, 2015

• Past Participant, Domtar Corporation Aug 26, 2015

  Luc brought a great blend of casual yet relevant management concepts and suggestions to the course that are very helpful.

• Past Participant, Rogue Wave Software Aug 26, 2015

• Past Participant, Rogue Wave Software Aug 26, 2015

• Katharine C., Aug 23, 2015

  Marilyn was great! I really enjoyed her instruction, wealth of knowledge, and the anecdotes she shared with the class. She is very engaging and I felt the material was very relevant and useful. :)Marilyn was very engaging and made the course fun and interesting. She explained concepts well and provided relevant examples.

• Past Participant, Panasonic Canada Inc. Aug 23, 2015

• Past Participant, IVEY School of Business Aug 23, 2015

• Past Participant, Government of Northwest Territories - Dehcho Health and Social Services Aug 23, 2015

• Amanda S., Jul 23, 2015

• Past Participant, MCAP Financial Corporation Jul 20, 2015

• Greg S., Jul 15, 2015

• Past Participant, Municipal Property Assessment Corporation (MPAC) Jul 15, 2015

• Past Participant, Canadian Cancer Society Jul 15, 2015

  The facilitator's stories were often very long and not always necessary to make the point. Other participants in the room seemed to like the stories, but I would have prefered more content. We could have covered way more ground if the stories were kept to a minimum. We also had a lot of participants in the room (with D and i personalities) that would cut the facilitator off, ask unrelated questions, or make comments that would bring the conversation off track. I felt like the facilitator could have done better at moderating that - encouraging those people to talk to her at the break or at the end of the day, but instead she entertained each question or comment and that would often put us over time. There were many times where I "checked out" of the conversation because it was just a one-on-one conversation with one individual in the room.

• Roy H., Jul 15, 2015

  This course exceeded my expectations. I thought if I got at least 1 or 2 things I could apply to my job I would be happy but every module gave me useful information. Marilyn did a fantastic job. I have a short attention span in a class-room environment but she kept things very engaging and kept things moving along at a quick pace while allowing the class to talk. Marilyn allowed people to speak but didn't allow them to high-jack the course and ramble on about their own issues. She did a fantastic job.

• Past Participant, Metrican Manufacturing Incorporated Jul 15, 2015

  As a person not usually excited to be in a "classroom" setting I found Marilyn to be very engaging and kept my attention the whole time.See prev response

• Past Participant, Compugen Jul 14, 2015

  Terrific instructor.. I would recommend her to my business partners.Excellent facilitator.. would recommend to others.

• Aaron B., Jun 28, 2015

  Lisa was very good facillitator. The course was more than I expected.

• Troy C. Jun 21, 2015

  The instructor (coach), Lisa Dare, was extremely good.  She was both professional and personal and kept the group enthused, interested and entertained for the entire 3 days.  The information provided and taught was very informative and will be quite useful in times to come.

• Past Participant, Moneris Solutions Jun 21, 2015

• Past Participant, Moneris Solutions Jun 21, 2015

• Troy C., Jun 21, 2015

  The instructor (coach), Lisa Dare, was extremely good. She was both professional and personal and kept the group enthused, interested and entertained for the entire 3 days. The information provided and taught was very informative and will be quite useful in times to come.Lisa Dare was excellent as previously noted.

• Past Participant Jun 21, 2015

• Past Participant, Weill Cornell Medical College Jun 18, 2015

  Lisa Dare was an awesome facilitator. She was very friendly. She made the course very interesting and worthwhile. This was my first course with CMC. I would recommend my colleagues to attend this course with Lisa. Looking forward to attending some more courses with Lisa.

• Past Participant Jun 18, 2015

• Jason H., Jun 14, 2015

  The instructor kept things relevant and tailored the course to individual needs. Instructor knew the material inside and out, added much more to the course by using his experience and perspectives. Very well done.

• Ellen C., Jun 14, 2015

  Luc was excellent. He kept the class fully engaged for all three days. It was much better than I expected. All topics were relatable to my workplace.He really cares about his topics.

• Jason J. Jun 14, 2015

  The instructor kept things relevant and tailored the course to individual needs.  Instructor knew the material inside and out, added much more to the course by using his experience and perspectives.

• Ellen C. Jun 14, 2015

  Luc was excellent. He kept the class fully engaged for all three days. It was much better than I expected. All topics were relatable to my workplace.

• Michael M., Jun 13, 2015

  Luc was great, he moved everyone around and changed it up. I'm not comfortable in these situations, but i learned from this course Enjoyed his class, I would take another class with him

• Mike M Jun 13, 2015

  Luc was great, he moved everyone around and changed it up. I'm not comfortable in these situations, but i learned from this course  

• Shayne J., Jun 11, 2015

  Question #5 was rated that I "Strongly Disagree" because I had no idea what to expect, and Luc BLEW any expectation I had about group courses out of the water, by being informative and patient, he also drove, controlled, and steered the class in an excellent manner. This class was so past any expectation I would have, and I will tell all my friends and colleges about this course.GREAT JOB LUC!!!

• Niall L Jun 11, 2015

• Shayne J. Jun 11, 2015

  Question #5 was rated that I "Strongly Disagree" because I had no idea what to expect, and Luc BLEW any expectation I had about group courses out of the water, by being informative and patient, he also drove, controlled, and steered the class in an excellent manner.  This class was so past any expectation I would have, and I will tell all my friends and colleges about this course.

• Past Participant, Angus Consulting Management Limited May 24, 2015

• Hank E., May 24, 2015

• Mary M., May 24, 2015

• Past Participant, Cimpress/Vistaprint May 24, 2015

  Instructor made the course relevent to real life situations.

• Past Participant May 24, 2015

• Hank E. May 24, 2015

• Mary M. May 24, 2015

• Past Participant May 24, 2015

  Instructor made the course relevent to real life situations.

• Past Participant, Universal Music Canada May 23, 2015

• Past Participant May 23, 2015

• Jennifer M. May 21, 2015

  Very useful, applied knowledge.

• Past Participant, TVO May 21, 2015

  Covered a broad depth of knowledge on very relevant topics.Liz was fantastic - animated, funny, knowledgeable, clear, experienced and an overall organized and excellent facilitator.

• Past Participant, Allianz Global Assistance Mar 24, 2015

  It was refreshing to be with people from different industries.His breadth of experience is a definite asset.

• Past Participant, Allianz Global Assistance Mar 23, 2015

• Past Participant, Toyota Motor Manufacturing Canada Mar 23, 2015

• Past Participant, Royal Victoria Hospital Mar 20, 2015

  Excellent course, great instructor , good participatoin by all attendeess. Great inforamtion shared and learned. thank youExcellent, engaging and a wealth of informatin to share

• Past Participant, Naylor Systems Feb 26, 2015

  I did not feel that a Manager or new Supervisor would feel any better equipped to do their job(s) once returning to their work environment.   The skills necessary to do this job (which I am presently doing) involves conflict management, managerial liabilities and group facilitation.  Very little of the course would apply (other than identifying personality traits) and for the most part, I struggle to see the benefit.  Luc knew his material and handled the class effectively.

• Robin M. Jan 27, 2015

• Past Participant, SKPM Jan 27, 2015

• Jordan H. Jan 25, 2015

• Past Participant, Canadian Cancer Society Jan 25, 2015

• Past Participant, CSSA Jan 25, 2015

• Jerimy C. Dec 27, 2014

• Mindy C. Dec 21, 2014

• Past Participant, Ivoclar Vivadent Dec 21, 2014

• Past Participant, Legislative Assembly of Ontario Dec 21, 2014

• Amanda S. Dec 21, 2014

• Past Participant, Spectra Energy Nov 27, 2014

• Michael C. Nov 26, 2014

• Past Participant, HWPI Nov 24, 2014

• Crystal B. Nov 23, 2014

• Past Participant, Teva Canada Oct 27, 2014

• Paul R. Oct 24, 2014

• Past Participant, EDC Oct 21, 2014

• Past Participant, Pennecon Energy Tech Services Oct 5, 2014

• Past Participant Oct 4, 2014

• Past Participant, Cancer Care Ontario Oct 3, 2014

• Ling C. Oct 3, 2014

• Casey T. Oct 1, 2014

• Trevor S. Oct 1, 2014

• Melissa S. Oct 1, 2014