Management Skills for New Supervisors and Managers

  • Management
  • Course Code: 31248

Gain the core management skills you need to succeed!

Successful managers get things done. Learn the art of management that will set you apart—FAST. Using extensive guided role plays, self-audits and in-depth skills exercises, you will explore motivation, delegation, coaching, communication, performance management and leadership. Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.

For organizations, this course supports the Employee Engagement Impact Area - enhancing collaboration, connection and culture.

How You Will Benefit

  • Boost your confidence level as a new manager
  • Skillfully manage your co-located and virtual team
  • Shift gears, deal with change and make decisions with more ease
  • Match your leadership style to your employees’ development needs
  • Increase your flexibility and adaptability to lead a diverse workforce
  • Develop a climate that fosters motivation and camaraderie
  • Provide clear vision and direction for your employees
  • Equip your team with the resources they need to be effective
  • Confidently help employees solve problems and overcome barriers

Course Features

  • Group discussions that allow you to share your challenges and experiences with peers
  • Self-audits on performance management, technology, coaching, diversity and inclusion, as well as delegation and global awareness
  • A process for coaching behavioral challenges and conducting a delegation discussion and transfer your learning back in your work environment
  • A self-assessment that provides insight into your preferences and how that impacts how you work with others
  • Job aids to help you recall and apply key learning points when you need to


Who Should Attend

Supervisors and managers with one to three years of experience supervising and managing others.


$2,545 Non Member Fee
$2,295 Member Fee

Do you need a different date or location? We offer Courses On Request.

$2,545 Non Member Fee
$2,295 Member Fee

Do you need a different date or location? We offer Courses On Request.

Schedule this course for your team. Click here to get started.
590 Reviews 4 Star

Course Reviews

  • Scott Farrell, Network Manager, Torkin Manes LLP Sep 21, 2021

    Really enjoyed the course. With a small group, we had great interaction and it made it much more personable. As a somewhat shy person, I was very comfortable with this setting.

  • Past Participant, Great Lakes Pilotage Authority Sep 21, 2021

    Liz was a great host, providing real life experiences, and role playing with us. The smaller group was interactive and being virtual did not take anything away from what we learned.

  • Past Participant, Blanco Canada Inc Sep 21, 2021

  • Past Participant, Epiroc Sep 21, 2021

    I liked the aspect that there was talking to others and group activities along with written material.

  • Past Participant, Real Estate Council of Ontario Jun 29, 2021

    Very good overall

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