Making the Transition to Supervising and Managing Others

Course Reviews

• Taylor J., Manager, Common Collection System Dec 8, 2025

  Very helpful, I have some great tools to take to my role

• Rhonda W., Senior Specialist, Contract Administration – AB/YT Dec 8, 2025

  Katherine was amazing. She provided a environment that was engaging and exciting.

• Kristyn H., Executive Coordinator Dec 8, 2025

• Janet T., Senior Manager, Common Collection System AB/YT Dec 8, 2025

  Well thought out, I would like a little more time on conflict management but that is a whole course unto itself.

• Dario R., Manager, Common Collection System Dec 8, 2025

  All good

• Brad K., Manager, Common Collection System Dec 8, 2025

  Instructor was great and engaging. Learned a lot about management of teams

• Ashkon N., Test Team Lead Dec 8, 2025

  Instructor was awesome

• Alyson B., Manager, Common Collection System Dec 8, 2025

  Katherine was an excellent teacher who involved the participants and made sure the learnings were applicable. I would highly recommend her.

• Danielle A., Client Care Associate Dec 7, 2025

  I really enjoyed the conversations by the instructor and the rest of the group. It really helped me see that I am not alone with some struggles but also help me deal with the struggles that I currently have with new tools.

• William C., Property Valuation Analyst Nov 27, 2025

  I think the course was very informative and will be something I refer back to going forward.

• Tammy W., Property Valuation Specialist Nov 27, 2025

  This course was extremely helpful and I can apply the learnings immediately to my current position.

• Omar G., Production Supervisor Nov 27, 2025

  The course was well put together and very informative.

• Luz M., Senior Quality Analyst Nov 27, 2025

  the tips/feedback/experiences shared by Bruce and other participants are helpful

• James A., Manager, Cash Operations Nov 27, 2025

  Bruce is a great instructor and facilitator. It's also great to know other new managers from other organizations that are undergoing the same challenges as I have.

• Betsy Y., Senior Financial Analyst, Bus. Analytics Nov 27, 2025

  Great instructor and great classmates!

• Angela H., Program Manager Nov 27, 2025

• Amy V., Quality Specialist Nov 27, 2025

• Past Participant, Shift Supervisor Oct 27, 2025

  Enjoyed the group discussions

• Past Participants, Supervisor, Distribution Content Oct 21, 2025

• Past Participants, Lead, eHealth Deployment Oct 8, 2025

• Ron T., Field Liaison Officer Sep 15, 2025

  Good umbrella coverage of Supervisor aspects

• Layton Y., Shipping & Recieving Sep 15, 2025

  Enjoyed it and learned a few things to which I can apply.

• Julia Q., Assistant Controller Sep 15, 2025

  It's a great course, recommended!

• Past Participant, Production Supervisor Sep 15, 2025

  I really liked that the instructor was able to deliver the presentation without just reading everything off the screen and that he kept everyone engaged.

• Carin A., Communications Officer Sep 15, 2025

  Our instructor was wonderful. I learned a lot and am looking forward to applying what I have learned in my new position. Thank you for the guidance.

• Pearl H., General Manager Sep 8, 2025

  Can’t rave enough about Katherine. These types of courses can sometimes be dry but Katherine kept me engaged the entire time! I didn’t feel boredom in the slightest! Very informative course and many tools I can use back at the office.

• Devon B., Lead Operator Sep 8, 2025

  It really got me thinking about different aspects of the job in a different light, and help me see things from a new perspective.

• Past Participant, Lead Operator Sep 8, 2025

  The course opens your eyes to things you normally don’t think about in the work space as so much is going on you don’t have the time to sit back and think about these things that much. This course really gives you a better look at how to effectively work

• Tyrus M., Lead Operator Sep 8, 2025

  Course was very interactive. Also touched on every subject that I felt I needed work on, as well as topics I never thought of.

• Kyle D., Manager, Change Management, Strategy Office Sep 3, 2025

• Past Participant, Welder Aug 18, 2025

• Maria R., Manager Aug 18, 2025

  A very well delivered course

• Cocoa D., ArcGIS Support Consultant Aug 17, 2025

  Ivanna is the one of the best instructors I have had!

• Weijia Z., Technical Business Development Manager May 21, 2025

• Past Participant, Financial Analysis Manager May 21, 2025

  Very helpful and useful information for my career

• Past Participant, Distribution Project Specialist May 21, 2025

  Marilyn is an excellent instructor. Her ability to read the room and adapt accordingly was greatly appreciated.

• Past Participant, Vice President, Product Development May 21, 2025

  Overall, it was a great 2 day course and a lot was learned.

• Crystal F., Office Manager May 14, 2025

  Yael was really informative and kept everyone really engaged in the course. The combination of break out rooms and group activities really helped the information to sink in and made a course that could have been boring into one that was actually enjoyable. There was a lot of good information given out, but the thing I appreciated the most was the interactions with everyone as they helped me feel less alone and made me realize that others are struggling with the same issues as I am, when transitioning into their supervisory roles.

• Past Participant, Property Valuation Specialist May 12, 2025

  Overall the course was excellent. I learned so much I can take back in my current role as well as my future role as a manager. Thank you Debora!!!

• Sunita C., Supervisor, Customer Interaction May 12, 2025

  The course was well-structured and informative. The material was easy to follow and relevant. Deborah was an excellent facilitator, making the learning experience engaging and clear.

• Past Participant, Property Valuation Specialist May 12, 2025

  Relevant and useful esp if you are already in the manage role

• Past Participant, Property Valuation Specialist May 12, 2025

• Past Participant, Network Analyst May 12, 2025

• Past Participant, Property Valuation Specialist May 12, 2025

• Past Participant, Property Valuation Specialist May 12, 2025

  Really liked the breakout sessions to talk in smaller groups to discuss and regroup back into the main session to debrief the findings. Also the key points and personal learnings at the end of each module was a great way to wrap up each module.

• Abhishek A., Solution Delivery Engineer III May 12, 2025

  The thing which i really liked about the course is having alot of activities instead of just reading out the slides.

• Celio Alexandre R., Technical Support Specialist lI Apr 27, 2025

• Celio Alexandre R., Technical Support Specialist lI Apr 27, 2025

• Devlin M., Clinical Director Apr 7, 2025

  Facilitator seemed very knowledgeable and encouraged discussion

• Jade L., Clinical Director Apr 7, 2025

  George was such a good leader and it is obvious he has tremendous experience and he went above and beyond the expectation of the course objectives make the learning more personal and applicable.

• Past Participant, Director, Officiating Mar 10, 2025

• Past Participant, MEC Specialist Mar 10, 2025

  Bruce was a great instructor and kept everyone engaged in conversations. He was able to provide insight into our current situations and things we can do to be more effective leaders. I also loved the Top 10 as a way to get back into the sessions, great idea

• Past Participant, Property Valuation Specialist Mar 10, 2025

  Overall it is an excellent course, learned a lot from different participants in this course and the facilitator did an awesome job on guiding us to think about the course materials

• Past Participant, Senior Manager Sustainability Mar 10, 2025

• Past Participant, Acting Manager of Planning (Development) Mar 9, 2025

  course was great and interactive

• Past Participant, Product Lead Engineering Manager Dec 15, 2024

  It was value-add. Flexible and a lot of good group activities.

• Past Participant, Lead Review Officer Dec 15, 2024

  This was a good course for people who are transitioning to a supervisory role. It provided many tips and tools to use when acting as a supervisor.

• Emily M., ICI & Layouts Supervisor Dec 15, 2024

  I enjoyed the course and the structure, given it was an online course, the breakout rooms allowed for interaction between various attendees and randomizing the breakout rooms meant that i wasn't in the same room with the same people so I got to work with different people and learn from them.

• Leila E., Coordinator Dec 8, 2024

  Great instructor

• Niamh C., Manager, Payment Security & Operations Nov 28, 2024

  The course provided us with the necessary resources and tools through the training materials, and the opportunity to connect and share experiences. We were provided various exercises to learn from each other, to foster a supportive community and enhance learning, to help us succeed in our new role.

• Past Participant, Education & Professional Services Manager Nov 28, 2024

  Bruce was wonderful

• Ryan M., Modernization Manager Nov 28, 2024

  Wonderful atmosphere, engaging the group in individual participation, then small group, then entire room. The strategy definitely works.

• Past Participant, Supply Chain Manager Nov 28, 2024

• Past Participant, Detailing Supervisor Nov 24, 2024

• Andrée G., Data Project Specialist Oct 20, 2024

  Yael is a great instructor. She keeps you engaged and keeps the energy up. Good content to get you going and interested in potentially taking deeper dive courses into specifics.

• Past Participant, Membership Marketing Manager Oct 9, 2024

  Mike is an excellent facilitator - very engaging and helped keep everyone interested!

• Joseph E., Manager of Manufacturing Oct 9, 2024

  Detailed content, excellent present and producer. Well planned and executed. Not overly rigid with plenty of room for discussion and open conversation. Manages to maintain the feel of a classroom.

• Past Participant, Manufacturing Associates - logistic Sep 16, 2024

  The course was good for me. I took a lot away with me. It made me realize and see where my weaknesses and gaps are. Made me realize how much more I still need to learn in order to be successful in this new roll.

• Dustin N., Engineer, Operations Aug 7, 2024

• Nevin T., AM Operations Team Leader Jul 15, 2024

  I would gladly recommend the course to my peers with the need ever arise.

• Luis L., Facilities Supervisor Jul 15, 2024

  Excellent course

• Kevin H., Senior Manager Jul 15, 2024

  This course should be longer than 2 days

• Past Participant, Client Services Supervisor Jul 15, 2024

  Very helpful and informative. Marilyn is a wonderful facilitator.

• Past Participant, Product Development Manager Jul 15, 2024

  Good conversations between participants when facilitated as they feel more relevant

• Past Participant, Team Lead, Customer Care, Customer Success Jul 8, 2024

  Very informative and engaging

• Past Participant, Help Desk Specialist Jul 8, 2024

  It was great and super helpful

• (Tony) S., Senior Assistant Property Manager May 14, 2024

• Past Participant, Lead Hand May 14, 2024

• Past Participant, Executive Assistant May 14, 2024

• Past Participant, Membership Solutions Manager Apr 26, 2024

• Past Participant, Senior Advisor - Insurance Product Management Apr 26, 2024

  Good flow, the instructor was engaged and knew her topic well. I liked that she engaged the group often and gave us scenarios to discuss, or work through. Will make it easier to apply the learnings in real life.

• Angelika K., Team Lead, User Experience Apr 17, 2024

  I really enjoyed the structure of this course, in particular going through various case scenarios that we can apply the methods and strategies we learned about across the different modules, I also enjoyed the group discussion exercises

• Past Participant, Production Supervisor Mar 26, 2024

  The course content was very relevant and helpful for my professional development, and I definitely see myself using some of these concepts to improve myself.

• Past Participant, Maintenance Supervisor Mar 22, 2024

  All good

• Past Participant, Community Engagement Coordinator Mar 22, 2024

  Excellent course, highly recommend. Surjeet is a wonderful teacher.

• Past Participant, Supervisor, Rates Mar 22, 2024

  This course is very useful for new supervisor to deal with the challenges in the new position. The in class exercises help us to apply the skills in the real world. Thank you very much!

• Past Participant, Production Coordinator Mar 12, 2024

• Lee Anne F., Distribution Supervisor Mar 12, 2024

  The instructor was extremely helpful and informative. I felt like he kept the class engaged at all times. I would highly recommend this course to anyone interested in supervisor/management.

• Past Participant, Manager Patient Service Mar 12, 2024

• Kate C., Team Lead, Retail Division Mar 12, 2024

• Andrew H., Production Supervisor Mar 12, 2024

• Past Participant, Area Manager Mar 5, 2024

  I enjoyed everything but I really wished we spent more time on the time management module

• Karen M., Manager Jan 22, 2024

  I really enjoyed Audrey. She was able to keep the group on task and I feel met goals of the course.

• Brett N., Strategic Account Manager Jan 22, 2024

  Instructor was quite upbeat, positive and realistic in her deleivery

• Elizabeth F., Manager, Patient Services Jan 22, 2024

  I really enjoyed this training. Audrey was extremely engaging!

• Samantha P., Supervisor, Operations and Special Programs Jan 19, 2024

• Michael T., Business Analyst Jan 19, 2024

• Kelly S., Supervisor, Lease Completion Jan 19, 2024

  Honestly I didn't have the highest expectations going into this training. Usually its just mindlessly watching an instructor read through the power point...but not with Peter. He was so engaging. The course format felt more conversational and we applied what we were learning to real life scenarios. I am interested in taking the next course in the future to better my skills as a supervisor. 10/10 would recommend to others looking for a great introductory course to managing and supervising others.

• Kate F., Supervisor Jan 19, 2024

• Allan D., Supervisor Maintenance Jan 19, 2024

• Brad J., Patient Services Manager Nov 30, 2023

  Jacqueline was both informative and intelligent. She is an excellent facilitator who took the time to engage with the entire group.

• Past Participant, Innovation Manager Nov 30, 2023

• Piera S., Staff Lawyer from the Black Legal Action Centre Nov 24, 2023

  It was excellent! There were practical tips that I plan on using this week!

• Past Participant, Customer Service Team Lead Nov 24, 2023

• Past Participant, Chief Refrigeration Operator Nov 24, 2023

  Great course . Looking at doing another.

• Past Participant, Land Development EIT Nov 24, 2023

  It was excellent!

• Michael K., Operations Planner Nov 21, 2023

  Yael did a great job having everyone participate. Lots of great information.

• Past Participant, Manager, Patient Services Nov 21, 2023

  interactive experience and Yael was a down to earth facilitator.

• Past Participant, Logistics Planning Specialist Nov 9, 2023

• Past Participant, Senior Assistant Oct 19, 2023

• Past Participant, Supervisor, Accounting Oct 6, 2023

  I think the tools learned in this class were helpful.

• Shafiq P., Plant Transfer Manager Sep 19, 2023

  Good course covering different areas for supervisors and managers

• Frank M., Electrical and Energy Services Supervisor Sep 19, 2023

• Dionne L., Team Lead, IP Business Sep 19, 2023

  The course provided the extra tools, theories, applications and reinforcements necessary to boost my confidence in my new leadership role. I feel better equipped stepping into my role. The course also reinforced some of the things that I'm already doing,

• Cody L., Paralegal Aug 29, 2023

  Good instructor, good format, definitely learned a lot of good strategies.

• Ranin K., Reman Lead Hand Aug 29, 2023

• Michael R., Supervisor Aug 29, 2023

  Jennifer (facilitator) was incredible and a wealth of knowledge. The advice, modules and feedback provided made for an enjoyable class. My transition from staff member to supervisor is now more seamless. I have more tools to help me succeed.

• Past Participant, Inside Sales Representative Aug 8, 2023

• Past Participant, Inside Sales Representative Aug 8, 2023

• Chris H., Call Center Supervisor Jul 20, 2023

  The trainer was very energetic and kept the class attention!

• Jo-Anne H., Manager Thunder Bay Jul 20, 2023

  i thought it was very well done getting everyone to participate, great learning

• Tyrel H., Northern Coordinator Jul 20, 2023

• Past Participant, New Product/Process Introduction Manager Jul 18, 2023

• Melissa N., Supervisory Duty Counsel Jun 27, 2023

  This course exceeded my expectations. The instructor was kind and encouraging. I felt safe answering questions. The topics were spot-on - exactly what I needed to hear to make improvements in my current position. The only issue I have is that when the instructor shared his screen, the diagrams were too small for me to see clearly.

• Derek H., Foreperson Jun 13, 2023

• Debbie S., Logistics and Procurement Administration Manager Jun 13, 2023

  I learned a lot about myself. Where I have weaknesses and where I can make improvements.

• Past Participant, Fleet & Asset Supervisor Jun 13, 2023

  Teacher was very knowledgeable - was able to use real world comparisons which made it much easier to comprehend.

• Past Participant, Fleet Foreperson Jun 13, 2023

  The instructor did a fantastic job!

• Past Participant, Acting Deputy Clerk Jun 13, 2023

  The instructor was incredible!

• Past Participant, Manager of Clinical Success Jun 13, 2023

  This was very informative and helpful. I am excited to use what I have gained from this course

• Past Participant, Scheduler Jun 13, 2023

• Past Participant, Operations Leader Jun 2, 2023

• Wasan M., Director of Community Connections May 30, 2023

  Great presenter!

• Morena Z., Linc Coordinator May 30, 2023

  loved how interactive it was.

• Past Participant, Manager of Frontline Settlement Services May 30, 2023

  majority of the participants have been in their role 3+ years - the course is tailored to participants that are new in their role

• Past Participant, Manager of Employment Services May 30, 2023

  The course had the right balance between theory, and exercises to bring that knowledge into our own situation. The presenter was engaging and presented the content in a cohesive manner

• Past Participant, Communications Coordinator May 30, 2023

• Past Participant, Administrative Manager/ Executive Assistant May 30, 2023

  The course is well prepared, it covered important information that every manager/supervisor needs to know

• Michael P., Master Planner & Material Coordinator May 26, 2023

  The course was insightful and well structured. the information provided was effective and relevant to my current role as a leader. Joe Bruno was a fantastic instructor and made sure that he brought a good sense of personality and understanding to the role

• Riyaz R., Maintenance Supervisor May 26, 2023

  The teacher (Joe Bruno) is very knowledgeable on these subjects and you can tell he's had a lot of experience training others on these topics.The content is well suited for the work environment and gives us realistic expectations and scenarios to work with that I believe will help us in the real world. For an online course, the time went by very quickly and didn't feel draining or prolonged. Definitely recommend this to anyone who wants to grow as a supervisor/manager.

• Wyatt D., Senior Test Technician May 26, 2023

  Joseph was a great instructor. He encouraged good discussion. The class size was small which was nice because we were all given plenty of time to interact and speak with one another and the instructor. It was nice to have time to talk with people in similar experiences of being new managers/supervisors

• Wyatt D., Senior Test Technician May 26, 2023

  Joseph was a great instructor. He encouraged good discussion. The class size was small which was nice because we were all given plenty of time to interact and speak with one another and the instructor. It was nice to have time to talk with people in similar experiences of being new managers/supervisors

• Tarek E., Senior Technical Project Manager May 16, 2023

• Marco I., Maintenance Supervisor May 16, 2023

  The course was very well planned out and presented. There was plenty of interaction and opportunity to ably what was being taught to what you may encounter at your own work place.

• Emily R., Youth Engagement Workforce Development Counselor May 16, 2023

  The instructor was great

• Past Participant, Service Manager May 16, 2023

  A very good introduction to management.

• Past Participant, Sr. Manager May 16, 2023

• Past Participant, Team Lead May 16, 2023

  Course instructor was engaging and provided great antidotes that were relevant and kept the material fresh

• Past Participant, Team Lead May 16, 2023

  I like having the opportunity to discuss our answers and follow up questions in a group setting.

• Past Participant, Investor Specialist May 16, 2023

• Past Participant, Workforce Development Youth Engagement May 16, 2023

  Facilitator was great!

• Fameeda B., Team Lead, Client Services May 9, 2023

  Monica is an excellent trainer. The information and knowledge provided was great and very helpful.

• Josee M., Team Lead May 9, 2023

• Radhika S., Sr. QA Analyst May 9, 2023

  It was more like a workshop ,very interactive and I found it very userful.

• Cole H., Regional Sales Supervisor Apr 11, 2023

  Bruce brought his depth of knowledge and experience which connected us with the material as he led us through this excellent course! The material in this course is relevant to where I am in my career as I transition to a higher leadership role.

• Jessica M., Associate Director Apr 6, 2023

• B. Wu, Sales Mar 21, 2023

  Professor was awesome!

• Past Participant, Medical Writer II Mar 15, 2023

  Course was very informative and Peter was a fantastic and engaging instructor.

• Past Participant, Supervisor, Clinical Trial Technologies Mar 15, 2023

  Peter was a great instructor!

• K. Binning, Customer Service Team Leader Mar 15, 2023

  The course was engaging and very informative. Peter was fantastic in leading the course and very personable. I have already applied some tools to my own workspace. Thank you!

• J. Barham, Customer Service Representative Mar 15, 2023

  It was very insightful. I learned how to treat and manage my peers.

• Past Participant, Senior Human Resources Generalist Mar 15, 2023

  Peter is a great trainer. The material was very relevant and applicable. I would recommend this course for future leaders and people managers.

• Past Participant, Foreperson Mechanical Mar 15, 2023

  The course was great I am Looking forward to taking more courses like this

• B. Deas Mar 7, 2023

  Very qualified teacher I learned a lot of things I can implement in my career

• J. Bates Mar 7, 2023

  Bruce delivered a thorough 2 day program on the course topic.

• Past Participant Mar 7, 2023

• F. Lecoq Feb 24, 2023

  Great course from George Altman.He is a good speaker and knowledgeable about the topic.I would recommend less break-out room exercise.

• G. Pinnegar Feb 24, 2023

  Excellent speaker and content

• J. Acquisto Feb 24, 2023

  George was a wonderful instructor, and he made the material interesting and the session enjoyable. The material covered in this training is incredibly valuable, and I will take the tools learned with me throughout my career and personal life.

• Past Participant Feb 24, 2023

• Past Participant, Quantum Lifecycle Partners Feb 10, 2023

• Past Participant, IMT Group Feb 10, 2023

• Past Participant, Legislative Assembly Of Ontario Feb 10, 2023

  Great information and Joline was a fantastic instructor.

• Past Participant, Brookfield Properties Feb 10, 2023

• Colin Gale, Arbor Memorial Services Inc Feb 7, 2023

  everything was great took lots from this course

• Charlotte Côté-Lebofsky, Doctors Without Borders Feb 7, 2023

• Eric Smithson, Municipal Property Assessment Corporation Feb 7, 2023

  Bruce the facilitator was great. He was energetic, enthusiastic, engaging and sincere.

• Past Participant, Crown Indigenous Relations and Northern Affairs Canada Feb 7, 2023

  The facilitator is knowledgeable, patient and very involved

• Kevin Kingsbury, Alectra Utilities Feb 7, 2023

• Past Participant, Prophix Software Inc Dec 6, 2022

  Peter is a great instructor and had us all engaged throughout both days.

• Past Participant, The College of Physicians & Surgeons of Ontario Dec 6, 2022

  For this specific course I think a smaller group works better and there's more engagement throughout the day. We had a total of 5 people and I noticed everyone had an opportunity to participate and collaborate together.

• Artem Lukash, Warehouse Supervisor, Veoneer Canada Inc Dec 6, 2022

  Very informative and in depth analysis regarding all topics. Clear and comprehensive.

• Past Participant, Dec 6, 2022

• Alvin Santiago, Maintenance Supervisor, Veoneer Canada Inc Dec 6, 2022

  Again big thanks to Peter for executing such a great course!

• Past Participant, Alectra Utilities Dec 5, 2022

  I really enjoyed how Alvin Albert conducted this course. I found it vey engaging.

• Past Participant, Central Smith Creamery Dec 5, 2022

  Alvin S. Albert was awesome - a wealth of great info for a new manager.

• Past Participant, National Payroll Institute Dec 5, 2022

• Past Participant, Canada Post Corporation Dec 5, 2022

• Past Participant, MHS Assessments Inc. Nov 8, 2022

  It was a fun experience. Next time I would print the course material to use.

• Jessica Marmen, Alectra Utilities Nov 8, 2022

  Joe was great! Was very helpful and wise. I learned a lot from this webinar.What I gained the most out of was the group activities , very engaging and nice to hear other leaders perspectives/ideas on how to lead a team while rolling back in with best practices that Joe had discussed.

• Past Participant, Lactalis Canada Nov 8, 2022

• Past Participant, Umicore Autocat Canada Corporation Nov 7, 2022

  Felt great to hear opinions and standpoints from so many different people. Learned a lot about myself and how to learn more about others. My only negative take-away from this is the fact it was stretched over the course of two full days. Overall good course.

• Past Participant, Umicore Autocat Canada Corporation Nov 7, 2022

  This was a very informative and interactive course to be a part of. Most of the concepts in the program are a good scaffolding to help mold our approach to being a manager of employees now. I found the Emotional Intelligence and Time Management sections of this course to be extremely helpful as it gives me somewhere to start from.

• Nicole Deighton, Training And Development Consultant, Canadian Nuclear Laboratories Nov 2, 2022

  Kevin was a very knowledgable instructor and was able to provide personal examples to help clarify teaching points. The small group allowed for very good discussion and time to thoroughly explore the topics.

• Jesse Zulak, Senior Permanent Placement Specialist, NewFound Recruiting Nov 2, 2022

  There were a couple format, spelling, and grammatical errors in the course guide. Really enjoy everything else. Delivery was great. Open communication all around.

• Haydn Coughlin, Senior Technical Recruiter, NewFound Recruiting Nov 2, 2022

  Excellent course, Kevin is very knowledgeable and it was a pleasure learning from him

• Past Participant, School Boards Co-operative Inc. Sep 16, 2022

• Past Participant, Alectra Utilities Sep 16, 2022

• Past Participant, Federal White Cement Sep 16, 2022

• Mary Camello, Manager, Office of the Superintendent of Financial Institutions Sep 16, 2022

• Justin Pope, Production Supervisor, Federal White Cement Sep 16, 2022

• Past Participant, Cassels Brock & Blackwell LLP Sep 16, 2022

• Past Participant, Utilities Kingston Sep 16, 2022

• Past Participant, Bailey Metal Products Ltd. Sep 16, 2022

• Past Participant, Torys LLP Sep 16, 2022

• Dreyuh Safo, Senior Manager, Marketing, Universal Music Canada Sep 16, 2022

• Past Participant, Federal White Cement Sep 16, 2022

• Alana Pirraglia, Building Plans Examiner, Town Of Halton Hills Sep 16, 2022

• Mark Coulter, Quality Manager, Tackpoint Sep 16, 2022

• Past Participant, Municipal Property Assessment Corporation Sep 16, 2022

• Past Participant, Export Development Canada Sep 16, 2022

• Past Participant, Municipal Property Assessment Corporation Sep 16, 2022

• Diane Mangalindan, Research Scientist/Team Lead, Data Collection, MHS Assessments Inc. Aug 24, 2022

• Debbie Roby, Gifted Market Account Executive, MHS Assessments Inc. Aug 24, 2022

• Breno Assis, Team Lead, Software Engineering, MHS Assessments Inc. Aug 24, 2022

• Ramandeep Pama, William Osler Health Systems Aug 18, 2022

  The participant workbook is wonderful! Helped me stay engaged and learn a lot about my style and items/behaviors I need to work on for my own personal growth as a leader

• Roberta Derose, Canplas Industries Ltd Aug 18, 2022

  learned lots as i'm a new leader. Learning how to Delegate, manage my time, and understanding and managing conflicts were really helpful

• Zach Szypula, Associate Manager, Digital Media, Universal Music Canada Aug 12, 2022

• Taylor Cunningham, Marketing Manager, Universal Music Canada Aug 12, 2022

• Sandy Mackay, Business Analyst, CIBC Aug 12, 2022

• Ryan Lumbard, Manager, Property Claims, Ecclesiastical Insurance Aug 12, 2022

• Past Participant, Torys LLP Aug 12, 2022

• Past Participant, Torys LLP Aug 12, 2022

• Past Participant, Torys LLP Aug 12, 2022

• Past Participant, Torys LLP Aug 12, 2022

• Matthew McMillan, Marketing Manager, Universal Music Canada Aug 12, 2022

• Cody McGinty, Spicers Canada ULC Jul 8, 2022

  I really enjoyed the involvement from the group, and how Hazel kept the flow going in an efficient and effective manner.

• Dave Selbie, Shipper/Dispatcher, Watson Building Supplies Jun 21, 2022

• Past Participant, Celestica International LP Jun 21, 2022

• Suzanne Keppler, Manager, Program Reporting, Canada Media Fund Jun 21, 2022

• Sheriden Taylor, Production Supervisor, Veoneer Canada Inc Jun 21, 2022

• Past Participant, Alectra Utilities Jun 3, 2022

  Great topic and instructor. Disappointing at lack of engagement from alot of students, but nothing the instructor could do about that

• Danielle Dhiab, Inside Sales Representative, Esri Canada May 12, 2022

• Rhonda Apples, Manager of Social Wellness, Tlicho Government May 12, 2022

• Past Participant, CF Industries May 12, 2022

• Shane Bodiam, Upper Canada Forest Products Apr 26, 2022

  very positive Having people from other fields helped to shed light on many different prospectives

• Yasmine Belkadi, National Payroll Institute Apr 26, 2022

  A very engaging course - a lot of good information which I will be implementing in my new role!

• Mac Anderson, Production Supervisor, Zochem Apr 21, 2022

• Past Participant, Toyota Tsusho Canada Inc Apr 21, 2022

• Past Participant, College Of Dental Hygienists Of Ontario Apr 21, 2022

• Mir Baktash, Quality Manager, Peel Plastic Products Apr 21, 2022

• Ashiana Mohammed, Spicers Canada ULC Apr 8, 2022

  This was a great course that taught me a lot. I liked the interaction between the fellow participates, it was a great open discussion

• Past Participant, X-Copper Professional Services Apr 8, 2022

  it was very informative and i really enjoyed the analysis of behavioral styles.

• Rodrigo Arias, Project Supervisor, Nedco Mar 16, 2022

• Past Participant, Brewers Supply Group Canada Mar 16, 2022

  The course had a wonderful balance on lecturing, individual, and group activities. The balance of people from different backgrounds provided insight into different management methods and ways to tackle issues that we can face in our day to day. It was highly engaging and informative.

• Karima Balfoul, Technical Compliance Specialist, National Payroll Institute Mar 16, 2022

  I thought that the course will be boring but I am pleased that the course was very interactive and interesting

• Past Participant, Municipal Property Assessment Corporation Mar 16, 2022

  It is a good course. SMART goals analysis is very good and useful.

• Past Participant, Municipal Property Assessment Corporation Mar 16, 2022

• Past Participant, IESO Mar 16, 2022

  kevin is great.

• Past Participant, AIDS Committee of Toronto Feb 11, 2022

  I felt that the course was filled with a lot of great information, and the ability to foster conversation amongst participants was very helpful. The focus on relationship management and communication concepts was useful, however there were some specific topics that I would have liked to go over (ie an intro to managing budgets).

• Past Participant, Allpoints Fire Protection Feb 11, 2022

  The course material was okay but at times in the worksheets there was alot left up to interpretation. Our facilitator was great at setting the record straight but i feel like areas could have been worded better.

• Past Participant, Legislative Assembly Of Ontario Feb 11, 2022

  I could have done with fewer breaks over both days, but the pacing overall and the mix of lecture and activities/breakout rooms was great. I would consider taking another course that provides a little bit more in-depth material and strategies, but this was a great starter and overview.

• Andrew Hillman, Equipment Supervisor, Hapag Lloyd (Canada) Inc Feb 11, 2022

  Some of the editable fields on the PDF workbook weren't working smoothly. For example, on page 55, some of the boxes could not be checked unless you checked the box above. When using the tab key to advance to the next editable field, it sometimes went to the next page instead of the next field. This did not inhibit my enjoyment of and benefit from the course - just a little technical detail that I wanted to notify you of. It was a great experience overall.

• Past Participant, Legislative Assembly Of Ontario Feb 11, 2022

• Past Participant, Legislative Assembly Of Ontario Feb 11, 2022

• Past Participant, Communication Security Establishment Feb 11, 2022

• Past Participant, IESO Dec 7, 2021

  Consider equipping instructors with higher quality audio/video equipment as well as develop better video lighting. For a professional course, it would be nice to see that polish.

• Fran?oise Yesaya Keddy, Bilingual Program Specialist, Mitacs Inc. Dec 7, 2021

  More time to go through some of the exercises.

• Jessica Ammann, Team Lead, Legal Support, Torys LLP Dec 7, 2021

  Karen was great and found ways to make the content interesting and relatable.

• Jason Boivin, Line Conductor, Soprema Sep 17, 2021

• Past Participant, Municipal Property Assessment Corporation Sep 17, 2021

  Really informative great teacher going to use every thing I learned to be the best supervisor I can be

• Past Participant, Municipal Property Assessment Corporation Sep 17, 2021

• Past Participant, Senstar Corp. Aug 17, 2021

• Anthony Norman, Production Supervisor, Blanco Canada Inc Aug 17, 2021

• Past Participant, Canadian Partnership Against Cancer Aug 17, 2021

  The course was well put together. Peter did a fantastic job facilitating the course and gave ample opportunity to ask questions. I really enjoyed the breakout rooms and having the opportunity to discuss our answers in a group setting. There was no need to be shy as everyone was learning and improving. I do like that the class size was smaller instead of larger. The content was very helpful and easy to understand. I also like how there were minimal amount of handouts, everything was combined into one document.

• Past Participant, Municipal Property Assessment Corporation Jul 15, 2021

  excellent... Peter did an awesome and kept everyone involved

• Lynn Wowchuk, Regional Administrator, CIBC Apr 13, 2021

  Excellent

• Past Participant, Counterpoint Engineering Inc Mar 16, 2021

• Past Participant, Resource Recovery Alliance Mar 16, 2021

• Michael Menard, Supervisor - Field Engineering, Honda Canada Inc. Mar 16, 2021

• Past Participant, Honda Canada Inc. Feb 26, 2021

• Past Participant, Office of the Superintendent of Financial Institutions Jan 28, 2021

  Lots of great activities

• Christine Murre, Production Lead Hand, FBT Inc. Dec 8, 2020

  Terrific course overall. Very interactive. Small group made a big difference in keeping everyone engaged. Great use of Zoom functions.

• Past Participant, FBT Inc. Dec 8, 2020

  Sherry was fantastic, and very thorough in going through the course materials. It was a great refresh into managing, and helped with a number of issues I have.

• Sasha Watt, Change Development and Data Analyst, 407 ETR Nov 17, 2020

  I really enjoy it. Documentation was adequate and all pertinent

• Past Participant, Teranet Inc. Feb 27, 2020

  The course is very practical and all topics are relevant to my position. I highly recommend to other people leaders. Liz has full of experience in management field. She share a lot of her knowledge as well as experience. Liz is an excellent management trainer. The course help me improving in managing others in various aspects and I recommend this to any green people leaders.

• Past Participant, Sirco Machionery Company Limited Feb 18, 2020

  The course met my expectation. Looking forward to apply the knowledge on the current job. I am also looking forward to different courses for the near future. Liz is a fantastic facilitator because he engages you and she really gets you involved in the course. Unbelievable! Strongly advise to take this course.

• Past Participant, Ontario Energy Board Feb 17, 2020

  Great instructor with excellent examples. I found the course well-rounded and covering a range of topics. I found the instructor and discussion more helpful than the book contents - some of that I found outdated/less useful (coming up with a metaphor for management seemed a little pointless, I haven't found SMART goals very effective in my line of work, etc.). For these areas, the instructor was able to provide useful examples when asked, so that compensated for the book in those areas. However, I found the feedback module VERY good - I liked the structure that was provided for giving constructive feedback. Finally, my favourite part was some of the group role play activities - I liked practicing and getting feedback on those activities from the instructor and peers. Great examples based on lots of relevant experience. Liz noted down our key areas of learning interest and the beginning and tried to address each of them within the course. She made herself available for questions and given the small group size, I felt like I could bring up all my questions as they came up. She made it a professional and friendly learning environment for everyone.

• Jason Daigle, Canadian Securities Exchange Feb 14, 2020

  She was engaging, entertaining and informative. I was very pleasantly surprised with the breadth and detail the course covered. Very well thought out. I believe I took away a new way of looking at things, and am grateful for that!

• Past Participant, Compugen Inc Feb 13, 2020

  Liz was a wonderful instructor and very knowledgeable.

• Shabbir Badin, COSMETICA LABORATORIES INC. Feb 13, 2020

  The course was extremely interesting and the instructor is clearly knowledgeable and approachable. Material was very useful and helpful.

• Jelena, Teranet Inc Feb 13, 2020

  The course was interactive, interesting and engaging. The instructor was knowledgeable and with a lot of experience and real life examples. The course was worth attending

• Past Participant, Limelight Platform Feb 12, 2020

  Liz was a great facilitator. Lots of good real-life examples.

• Past Participant, Cosmetica Laboratories Inc., Feb 12, 2020

• Past Participant, Green Standards Ltd. Feb 12, 2020

  It's good to have the variety of backgrounds in the classroom however having not managed before I found it hard to come up with examples or participate fully! really lovely and great to listen to

• Past Participant, Fleetcompete Feb 11, 2020

  I enjoyed the course - Liz was great at keeping everyone engaged. Good for new managers or team leads

• Past Participant, Legislative Assembly Of Ontario Feb 11, 2020

  The course might be more useful if it was split into Private Sector/Public Sector as there are different considerations for both.A forms a baseline for positive communication for new managers

• Past Participant, University Of Ottawa Heart Institute Jan 27, 2020

  Easy going and ensured a relaxed atmosphere for learning. Open to all questions. I wrote down a number of quotes from the facilitator that I know I will use in my daily work life. Very insightful.

• Mandeep Kaur, Radiant Global Logistics (Canada) Inc. Jan 15, 2020

  I have learnt many things about myself and different approaches to handle work. Course enhanced my knowledge and skills.Nikk Pollice is a great facilitator. His training methods are great. He connects with people & open to ideas. It helps you to change the prospective.

• Amogh Bangalore, X-Copper Professional Corporation Dec 25, 2019

  Liz was very informative and knowledgeable. I really enjoyed the course and Liz was an excellent facilitator. Very knowledgeable and experienced. Great resource.

• Past Participant, Tundra Technical Solutions Dec 24, 2019

• Stacy McKinnon, Alectra Utilities Dec 24, 2019

  The course provided opportunity for knowledge learning as well as self reflection - which helped better understand and validate the information that was shared. For me personally, I'm not in a supervisor position yet so this provided me a good base to build on in my relationships currently in place. Liz was very personable and lively. Some of the information can be a bit dry but she found ways to best communicate it to us. She also had a very good balance of lecture and participation work. It made the information flow much smoother and the days didn't drag on. It's a good course for both entry level supervisors as well as for seasoned supervisors/managers. It provides a good opportunity for self reflection so for those who are currently managing staff, it's a good check in to your own skills and approaches.

• Past Participant, Multiple Sclerosis Society Of Canada Dec 18, 2019

• Savanna Lahache, Kahnawake Mohawk Peacekeepers Dec 12, 2019

• Kim Van Doormaal, Canadian Coast Guard Dec 11, 2019

  I was very pleased with the knowledge that this facilitator provided. Definitely a well structured - good variety course to consider taking especially moving into a supervisory role.

• Past Participant, Canadian Institute for Health Information Dec 11, 2019

  I really enjoyed the facilitator. She was very knowledgeable, engaging, and provided lots of useful insight. The course provided very useful framework with relevant and applicable examples. I feel better equipped to manage people after completing the course.

• Past Participant, Municipal Property Assessment Corporation Dec 11, 2019

  I really enjoyed and valued the dialogue to supplement the course. This made it very relevant and enjoyable to learn. The instructor was extremely knowledgeable and a very welcoming atmosphere to the class. I would recommend this course to anyone. Very well done. The Facilitator brought a real live element to the content. Participation was encouraged and I very much enjoyed the personal dialogue. I would recommend this Facilitator for future offerings. It covers important aspects to being successful or not in a supervisory role. Excellent course to take.

• Past Participant, Municipal Property Assessment Corporation Dec 7, 2019

  Liz was fantastic! It is excellent when first making that transition to supervisor. Lots of tips about the best way to approach situations as well as giving you the ability to learn a lot about yourself and your potential managerial style.

• Past Participant, Alectra Utilities Dec 6, 2019

• Stephanie Haase, Jonas Software Dec 3, 2019

• Past Participant, Watson Building Supplies Nov 22, 2019

  Peter was a great facilitator. He was enthusiastic and very knowledgeable.

• Past Participant, Watson Building Supplies Nov 19, 2019

  Course was very well done by the instructor. got everyone involved in a very comfortable environment. You will learn a lot about yourself of how to relate to everyday life

• Past Participant, Enbridge Gas Inc. Nov 17, 2019

  Peter was very knowledgeable and dynamic. His enthusiasm and expertise made the course and content enjoyable.

• Past Participant, Teknion Furniture Systems Nov 15, 2019

  Very informative and interesting . Peter was amazing in delivering very knowledgeable and helpful information.

• Past Participant, Moneykey.com Oct 16, 2019

  The course was very good and informative. I feel we could have spent some extra time on coaching and how to handle more specific issues but overall the information was good and helpful and provided a very great understanding of how to manage employees. Peter was excellent and kept the course on topic and very focused and moving forward. He made the course interesting and engaging and created an open environment. That the course is very specific and the material is very detailed and helpful and can be used in many situations going forward.

• Ben Legris, Bruce Telecom Oct 16, 2019

  I really liked the instructor. He was very energetic and engaging. I liked some of the content like how to give constructive feedback and how to manage former peers.

• Past Participant, Echelon Wealth Partners Oct 15, 2019

• Past Participant, Green Standards Ltd. Oct 12, 2019

• Past Participant, Umicore Autocat Canada Corporation Oct 11, 2019

  Instructor was great.

• Past Participant, Angus Consulting Management Limited Oct 11, 2019

  Amazing trainer. Provides a lot of information, a lot of attetion is required.

• Past Participant, Morgan Fuels Oct 11, 2019

• Steve Burns, Echelon Wealth Partners Oct 11, 2019

  Peter was outstanding. Very personable, humorous and extremely knowledgeable. He made the past two days very enjoyable and educational. Way better than I expected, thanks!

• Past Participant, Turn-Key Modular Systems Inc. Sep 14, 2019

  Nick is an engaging and knowledgeable speaker

• Glenn Harnett, win pak Sep 12, 2019

  very informative I really injoyed the course. Exelcellent. Take the course it is worth it

• Tyler Bond, MPAC Sep 11, 2019

  Facilitator Nick Pollice really made this course! Allowed for a very open and honest dialogue and encouraged any and all questions. Nick made this course an excellent experience. Really appreciated his experience and the time he took to listen as well as explain the material. Recommended for not only new Managers Supervisors but to existing Managers as a refresher.

• Past Participant, Dana Hospitality Sep 11, 2019

  Nick is really good at what he does, great job keep it up. Worth it.

• Kaysi Desjardins, ClaimSecure. Sep 11, 2019

  Nick was amazing and kept the course entertaining and fun. I would HIGHLY recommend this course to future employees making this transition. Nick was phenomenal that it is very beneficial and they should strongly recommend taking it as well.

• Past Participant, Town Of Caledon Aug 12, 2019

  Course material was very relevant. The instructor was engaging, inviting and made everyone feel very comfortable (sometimes participants feel uncomfortable with role playing, Liz made everyone feel comfortable and confident by providing relevant and positive feedback during the exercises)Liz was excellent. Extremely knowledgeable. The course is interactive but not intimidating. Role play scenarios were well place in the curriculum at a time where participants had became comfortable with one another, and didn't feel forced

• Andreea Neculai, Fresenius Kabi Canada Aug 5, 2019

  It was a very informative, practical and engaging course. The facilitator was very knowledgeable, engaging and fun to work with.The course provides you different perspectives on management.

• Mirela Neculai, Fresenius Kabi Canada Jul 29, 2019

  The course was very well organized, informative and Liz was prompt in responding to questions, change the pace and topics if required by the audience. Active, made the course interesting and even fun, providing down to earth examples, especially in the second day, and never hesitated to respond. Provided with tools to know yourself and how to adapt to the new role

• Past Participant, Tremco Canada Ltd Jul 26, 2019

  The course was very informative and gave a lot of helpful information about dealing with different situations and different personalities. Liz was a knowledgeable and engaging facilitator who described the material well and answered questions thoughtfully. Intensive Interactive Informative

• Past Participant, Town Of Caledon Jul 26, 2019

• Past Participant, Parkinson Canada Jun 28, 2019

• Past Participant, Legislative Assembly Of Ontario Jun 27, 2019

• Past Participant, Torys LLP Jun 26, 2019

• Past Participant, Key Assets Newfoundland & Labrador Jun 26, 2019

  Content was good and well organized.He was very approachable and knowledgable

• Past Participant, IESO Jun 25, 2019

• Past Participant, NAV CANADA Jun 24, 2019

  It was a very small class which made it very interactive and enjoyable. Very Knowledgeable.

• Heather McCauley, Kinaxis Jun 18, 2019

  Great material and great instructor who made sure we were all engaged and heard! She obviously knew her stuff! She was able to personalize some of the material for all of us and she was very warm and approachable

• Past Participant, Senstar Corp. Jun 17, 2019

  Going into the course I didn't know what to expect, however the small group and freedom to discuss anything really benefited me and was surprised that some of my problems were also someone else's.Lucie was very easy and understanding to talk to, and was helpful with some of the situations presented to her.

• Past Participant, Canada Border Services Agency Jun 14, 2019

  Excellent Facilitator.

• Past Participant, Radiant Global Logistics (Canada) Inc. May 22, 2019

  The course was a very positive experience. Everyone in attendance was from different industries which made it very diverse. it was nice that everyone was able to share different perspectives based on their line of work. Liz was very engaging and made everyone feel welcome. She took time with individuals throughout the two days and made sure everyone was included.

• Nicole Shay, Town of Caledon May 15, 2019

  The course gave me lots of helpful information on how to speak to different types of personalities. I found it very useful. She was engaging, funny, interesting and very knowledgeable. I thought the entire experience was great. Even my nutritional needs were accommodated at lunch.

• Allison, OCWA May 10, 2019

• Goran Mandic, Alectra May 9, 2019

  This was the best course ever. Very engaging and Liz was very knowledgeable, fun, and a great person.Liz is excellent at what she does.

• Past Participant, Addiction Services For York Region May 7, 2019

  Facilitator was very engaging and made the day very enjoyable and conducive for learning

• Past Participant, IESO May 2, 2019

• Past Participant, The Law Society of Ontario May 2, 2019

  Karen Rae Short was particularly good at enhancing the material in this course. She was extremely helpful and had a lot of extra insight to offer.

• Juan C. Leon, Sun Life Financial May 1, 2019

  The way the course was delivered is appropriated, group activities or shearing ideas between the whole group provide important knowledge. It is clear that Karen has deep knowledge on the topics covered, which she also transmits to the group in a clear and efficient manner.

• Past Participant, CIBC May 1, 2019

• Past Participant, Torys LLP May 1, 2019

  There was a lot of material covered, but it was paced appropriately and it was definitely relevant. Even though participants were at different levels, the way the material was presented could be applied as appropriate. Karen had a lot of energy, and while she obviously has a ton of experience teaching this course, she never made it feel anything other than fresh for the participants. I would love to take another course from her. The facilities were comfortable, the staff pleasant, and the food was very good.

• Henry Fernandez, CIBC Apr 3, 2019

  Great content! Good job Peter! Warm and friendly front desk receptionist!

• Past Participant, Compugen Mar 29, 2019

• Past Participant, Canadian Partnership Against Cancer Mar 29, 2019

• Past Participant, York Support Services Network Mar 27, 2019

  Peter was engaging and well spoken. He made a point of personalizing the training to each individual. I would participate in additional training if offered through Peter.

• Past Participant, Alectra Utilities Mar 25, 2019

• Past Participant, Glentel Mar 22, 2019

• Past Participant, Canam Building and Structures Inc. Mar 22, 2019

• Past Participant, Canam Building and Structures Inc. Mar 21, 2019

  Very good overall. Would recommend, the instructor, Pat McNiell, really made the course an incredibly enjoyable experience. He communicates clearly, address any questions and comes from a world of experience in his personal career.Great.

• Past Participant, Purolator Courier Ltd. Mar 21, 2019

  had question and got all answers how to deal with the situation with your peers.excellent

• Past Participant, Senstar Corp. Mar 20, 2019

• Past Participant, University of Quebec Mar 20, 2019

  Great material in two days. Highly experienced and able to transmit practical knowledge in a smooth way. Overall a very good experience.

• Past Participant, Mental Health Commission Of Canada Mar 19, 2019

  Lucie was engaging and energetic. It was a good introduction. I would have like more activities and tools - the course remained fairly theoretical - but I would have loved more application.

• Past Participant, Brookfield Property Partners Feb 28, 2019

  Debora has great knowledge and experience. She had great examples with stories to tell which were helpful.

• Michael Buttarazzi, Air France-KLM Feb 28, 2019

  Mrs. Rothermel was a great coach during the course, she was very understanding/knowledgeable and willing to listen and provide great feedback.

• Past Participant, Brookfield Property Partners Feb 28, 2019

• Trevor Schmidt, Brookfield Property Partners Feb 28, 2019

  The topics covered in the course were very appropriate, and prioritized correctly. Facilitator was very knowledgeable. The assignments in the course instigated critical thinking and retention. Overall excellent. Organized course well. Made material relatable. Kept the class well-engaged.

• Christopher Reddy, Seaboard Transport Feb 28, 2019

  Deborah was amazing and the course was well organized and well excutedGood Job and keep up the amazing work!

• Past Participant, Cancer Care Ontario Feb 25, 2019

• Andrew Paesano, Alectra Utilities Feb 22, 2019

  The course was great I was able to take back some great managing skills to my work place. Amazing she was able to involve everyone in the class and touch apon each persons specific issues. Great material and was presented well.

• Past Participant, Cancer Care Ontario Feb 19, 2019

• Past Participant, Cancer Care Ontario Feb 19, 2019

  There wasn't enough time for some of the group discussion. Given that we were in groups of 4-5 people per group discussion, it was hard to ensure that everyone got to speak or provide feedback.Because of the short periods for group discussions, often the class kept talking beyond the allocated time. This then required the facilitator to have to raise her voice to get us to stop talking. I did not like this about the experience. This could have easily been avoided if we were given more time for group discussions or divided into smaller groups so we could all have the opportunity to exchange ideas before we ran out of time.Should work with external organizations to ensure that reminder emails etc did not g into our junk mail.

• Past Participant, Cancer Care Ontario Feb 19, 2019

  I wasn't sure how useful this course would be (sometimes trainings like these can be a bit "soft"), but I found it very practical, applicable, and beyond my expectations.Very engaging, easy to talk to, willing to answer questions and adjust course content to meet our needs.

• Past Participant, Cancer Care Ontario Feb 15, 2019

• Sura Abdul-Razzak, Independent Electricity System Operator Feb 15, 2019

  Activities, discussions and role playing were particularly useful to me and kept us engaged. Knowledgeable and lively trainer. She was great! Knowledgeable with lots of experience to draw on and full of practical tips, strategies and framing suggestions.

• Pat Pillay, B C Hydro Jan 17, 2019

  Maureen was an excellent facilitator, who managed to elicit full participation from all the attendees. Well designed course, great venue, excellent facilitation.

• Past Participant, Telus Corporation Jan 16, 2019

  Very foundational concepts for new managers to understand. The examples and stories used by the facilitator were very good for helping new managers. She definitely brought the content to life. She was effective at engaging the participants to also share their experiences.

• Past Participant, Simpson Strong Tie Of Canada Ltd., Jan 16, 2019

• Past participant, Bank Of Canada Dec 17, 2018

• Past participant, Esri Canada Dec 17, 2018

• Past participant, Intelerad Medical Systems Dec 17, 2018

• Past participant, Canadian Institute for Health Information Dec 12, 2018

  There were some participants that interrupted the flow of the course, it would have been good to keep them in line with the course.

• Past participant, Town Of Caledon Nov 29, 2018

• Past participant, Town Of Caledon Nov 29, 2018

  I liked how the instructor tailored examples to our career field. I liked to focus on walking through examples in our lives and getting a chance to try out the skills in a safe space.

• Past participant, Municipal Property Assessment Corporation Nov 26, 2018

  Time could be made up if participants were given access to the materials and iSpeak assessment in advance of the event. Sometimes Marilyn spoke very quickly and it took me a few moments longer to process the information she was sharing. Enjoyed her personal stories; they added to the event.

• Past participant, Canadian Institute for Health Information Nov 26, 2018

  I would have liked more examples of how to give different types of feedback. For example, rather than just a generic use case on bad performance, split it up into poor quality work, low output, not enough independence in work, not working well in a team/with peers, etc. The facilitator sometimes glossed over topics after giving a personal anecdote. The anecdotes themselves are a memorable way to understand the concepts, but I wonder if some of the detailed content is not missed. I will have to read the book to find out. The location was convenient. The small class size (8 participants) was also nice.

• Jim Chen, BC Egg Marketing Board Oct 29, 2018

  Perhaps a little more coverage regarding supervising/managing former peers. Maureen showed she quite knowledgeable about the content. She was very pleasant to talk with and was more than willing to share her years of experience. The inclusion of videos would be beneficial in additional to straight talk from the facilitator, discussion within the group, and role playing scenarios. Our particular session only had 3 participants. Having such a small group allowed for much more intimate discussions, and more individual questions.

• Past participant, Mitsubishi Electric Sales Canada Inc. Oct 25, 2018

• Past participant, Legislative Assembly Of Ontario Oct 18, 2018

• Past participant, Legislative Assembly Of Ontario Oct 18, 2018

• Past participant, Art Gallery Of Ontario Oct 16, 2018

  The course structure was excellent. At times, I thought the writing in the notebook could have been tightened up - example scenarios written a little more clearly or concisely. Generally, very positive experience. Karen was very knowledgeable and engaging. I sometimes found her delivery a bit fast, particularly in flowing from delivering the course material right into a personal anecdote to illustrate. Perhaps I'm a slow listener, but there were more than a few times when I ended up a bit lost halfway through her anecdotes. I hate to say I 'disagree' in the way she delivered the course, but I can't really say I agree either.

• Past participant, Legislative Assembly Of Ontario Oct 16, 2018

• Past participant, Sonepar Canada Oct 15, 2018

  [The facilitator was ] Very Pleasant engaging and Honest,

• Elisaveta Leova, Toronto French School Oct 14, 2018

• Past participant, Legislative Assembly Of Ontario Oct 13, 2018

• Past participant, Health Standards Organization Sep 29, 2018

  Love Lucie - she was very very knowledgeable not only about the course material but people in general. She was the best thing about the course, definitely kept it interesting, and was able to read the room to keep us engaged See other page - didn't realize there was a whole section on the facilitator! She was truely fantastic

• Past participant, Art Gallery Of Ontario Aug 20, 2018

• Past participant, Echelon Wealth Partners Aug 20, 2018

  Marylin was very efficient and passionate about the subject her personality made us engage throughout the course The focal point of this seminar is that it employs a muti facet disciplinary approach that helps us gain a better understanding of people and their behaviour which stems from different life experiences and intellectual perspectives .

• Past participant, Cancer Care Ontario Aug 20, 2018

  I felt like the course content moved slowly and that two days probably wasn't necessary to cover all of the content.

• Past participant, Echelon Wealth Partners Aug 19, 2018

  The time was not enough to cover all of the topic on the book/materials. Some topics were rushed through.

• Past participant, Veoneer Canada Inc Jul 9, 2018

• Past participant, SCFHS Jul 3, 2018

• Past participant, Give And Go Foods Jun 28, 2018

• Past participant, Art Gallery Of Ontario Jun 28, 2018

• Past participant, Real Estate Council of Ontario Jun 26, 2018

• Past participant, Environics Research Group Jun 26, 2018

  I think that this course could benefit from modules 1 to 3 being condensed. I feel that from Motivation onward is where the most time shoudl have been spent. Consider providing a short summary of what an individual colleague does vs what a manager/supervisor does and not leading to entire modules onto their own. Consider getting people to do the I-SPEAK testing at home or on their break, and then the in class time can be spent workshopping what these things can mean in different environments. And as much as I dislike critiquing the fact that there was a delay as long as the movie trying to get the movie to work (yay technology), CMC is an environment set up for training... playing a DVD in 2018 should not have been a struggle. Feel like valuable time was lost. Very positive and knowledgeable

• Past participant, Municipal Property Assessment Corporation Jun 25, 2018

  Patrick was a great facilitator. Content was great. Good interactive exercises! Patrick was great! Good engagement and interaction with exercises.

• Past participant, Cancer Care Ontario Jun 25, 2018

  It would have been helpful to have the course outline in advance to know what to expect. Smaller group discussion also would have been nice for those who aren't as vocal in a large group.

• Past participant, Alberta Securities Commission Jun 14, 2018

• Past participant, PBS Financial Systems Jun 13, 2018

• Jude Gonsalvez, Cosmetica labs May 13, 2018

  Pat was an excellent facilitator of this course. The small group was also welcomed. Would like to see this course covered over a 3 day period. Pat's delivery of course content shows his experience in the field and his ability to relate to different industries was visible as well. Great to be able work with Pat! The facilitator (Pat Mcneill) was excellent in his delivery and content knowledge. I would like to see this course given more time (3 days) as the content that was covered could have used an extra day.

• Past participant, Cosmetica Laboratories Inc. May 10, 2018

  Awesome

• Past participant, Torys LLP Apr 29, 2018

  Marilyn was a great facilitator. She clearly explained concepts and handled questions in a very professional manner. She was very engaging and displayed an interest in each person which I really appreciated.

• Past participant, CIBC Apr 29, 2018

  Facilitator was engaging and very knowledgable

• Past participant, Purolator Courier Ltd. Apr 24, 2018

  Marilyn was great! very enthusiastic and helpful. Also very knowledgeable about many different situations. She was very helpful!

• Past participant, Parmalat Canada Ltd. Mar 15, 2018

  She is very knowledgeable. Thank you for the great course she provided

• Past participant, Everest Clinical Research Jan 28, 2018

• Past participant, ND Graphics Jan 23, 2018

• Past participant, Euler Hermes Canada Jan 15, 2018

  The information was relevant and helpful. I found the material encouraging, and I'm excited to put the material I learned into practice He was knowledgeable and encouraged participation Very insightful

• Past participant, IIROC Jan 15, 2018

  great instructor

• Past participant, Trisura Guarantee Insurance Company Dec 21, 2017

• Past Participant, Trisura Guarantee Insurance Company Dec 18, 2017

  Pat is an excellent facilitator. Very knowledgeable and engaging.

• Past Participant, Toyota Motor Manufacturing Canada Dec 18, 2017

  Could have used an extra day to continue with the senarios Good speaker, great knoledge

• Past Participant, Arts & Crafts Productions Inc Dec 18, 2017

  Patrick was very engaging and helpful with advice and strategies that applied to my situation directly I'll reiterate that Patrick was very engaging and informative

• Past Participant, Mitacs Inc. Nov 23, 2017

  we were fortunate to have a very small group and I think that helped as everyone had more opportunity to share their ideas and experiences. This course was very good and I covered a lot of topics, I would be interested in additional leadership courses, maybe more indepth on certain topics.

• Past participant, Mitacs Inc. Nov 23, 2017

  we were fortunate to have a very small group and I think that helped as everyone had more opportunity to share their ideas and experiences. This course was very good and I covered a lot of topics, I would be interested in additional leadership courses, maybe more indepth on certain topics.

• Past Participant, Mitacs Inc. Nov 23, 2017

  She is a great facilitator

• Past Participant, Mercedes-Benz Canada Inc. Nov 21, 2017

• Past participant, Mercedes-Benz Canada Inc. Nov 21, 2017

• Past Participant, Virelec Ltd Nov 21, 2017

• Ryan, GreenTractors INC Nov 21, 2017

  instructor was fnatastic

• John Anderson, Teranet Inc. Nov 21, 2017

  Liz was excellent. I loved the practical applications, and the open discussions we were able to have.

• Past Participant, Mercedes-Benz Canada Inc. Nov 20, 2017

• CIndy L, Siemens Canada Limited Nov 19, 2017

  Elizabeth is a fabulous teacher. She was so engaging and gave us real life issues to help us understand and use the material.

• Past Participant, Milacron Nov 19, 2017

• Past Participant, DATA Communications Management Nov 19, 2017

  Ms. M motivates us to put all what we learned into action of real life work experiences through exercises/role playing.

• Past Participant, Retired Teachers of Ontario Nov 17, 2017

  Too much common sense and common knowledge teachings. Majority of the course was discussing in groups. Would have preferred half lecture half group work as didn't learn much from other participants.

• Dagmar Bartalos, CWB Group Nov 16, 2017

  I will recommend this course to any new Supervisor position in my company. Thank you! Liz was an excellent instructor.

• Past Participant, Equitable Bank Oct 18, 2017

• Past participant, Equitable Bank Oct 18, 2017

• Past Participant, G3 Canada Limited Oct 15, 2017

  The instructor and class size were great for learning. It was a very open group, where comments and discussions were very informative. Bruce took the time to answer all questions and offer ideas on solving problems that others faced in the workplace. He was very easy to approach to ask questions, and I felt he took a genuine interest in what everyone had to say. Course is setup for success. It is a lot of info for 2 days, but not enough that I felt overwhelmed. The discussions and material have set me up for further success now that I am back on the job.

• Past Participant,Mitacs Inc. Oct 15, 2017

• Past Participant Oct 14, 2017

• Past Participant, Wakefield Canada Inc. Aug 24, 2017

  The only suggestion I would make is when presenting something up on the screen, give the students more time to write it down before switching to the next slide.

• Past participant, Wakefield Canada Inc. Aug 24, 2017

  The only suggestion I would make is when presenting something up on the screen, give the students more time to write it down before switching to the next slide.

• Past Participant, The PBAS Group Aug 21, 2017

  I especially found the instructor to be engaged and enthusiastic about the subject she was presenting. I also appreciated her personal testimonials.

• Past Participant, Mercedes-Benz Canada Inc. Aug 21, 2017

• Past participant, The PBAS Group Aug 21, 2017

  I especially found the instructor to be engaged and enthusiastic about the subject she was presenting. I also appreciated her personal testimonials.

• Past participant, Mercedes-Benz Canada Inc. Aug 21, 2017

• Past Participant, Hapag Lloyd (Canada) Inc Aug 20, 2017

• Past participant, Hapag Lloyd (Canada) Inc Aug 20, 2017

• Past Participant, Liquor Control Board of Ontario (LCBO) Jul 9, 2017

  excellent facilities and location!

• Past Participant, BroadGrain Commodities Jun 30, 2017

  it helped reaffirm the path I was already trying to put into practice

• Past participant, BroadGrain Commodities Jun 30, 2017

  it helped reaffirm the path I was already trying to put into practice

• Past Participant, Office of the Superintendent of Bankruptcy Canada Jun 27, 2017

  The material itself was useful and helpful. Bruce was an excellent facilitator. He was very engaging and the top 10 exercises were a great way to get back into work after a break.

• Past Participant, Cancer Care Ontario (CCO) Jun 27, 2017

• Past participant, Cancer Care Ontario (CCO) Jun 27, 2017

• Past Participant, RE/MAX INTEGRA ONTARIO, ATLANTIC CANADA Jun 26, 2017

• Past participant, Town of Caledon Jun 26, 2017

  I learned technics and approaches I can use going forward as a supervisor. Bruce facilitated the material very well but I think the course should provide more actual examples of making the transition and proven technics to achieve results

• Past Participant, Town of Caledon Jun 26, 2017

  I learned technics and approaches I can use going forward as a supervisor. Bruce facilitated the material very well but I think the course should provide more actual examples of making the transition and proven technics to achieve results

• Past participant, Meridian Development Corp May 22, 2017

• Past Participant, Meridian Development Corp May 22, 2017

• Past Participant, City of Cote Saint-Luc Mar 23, 2017

  the course in general was very well structured, the contents of it was amazing, instructor was very motivated he was simply amazing, strongly would recommend him for trainings

• Charlene Reid, Toyota Tsusho Mar 22, 2017

• Past Participant, Edge Imaging Mar 21, 2017

• Past Participant, Hospice Renfrew Mar 21, 2017

  excellent program. A lot of information - could have used a third day or half day to be able to have more time to practice these new skills.

• Past Participant, Royal Canadian Mint Mar 21, 2017

  Excellent course. Extremely practical to my situation. Some material was left not covered but only because we were a small group and able to dive into the specifics of our situations which ended up being a lot more practical to me than covering all of the theory. Luc was excellent and made the course extremely enjoyable. He made sure that the course addressed our individual concerns and situations which allowed us to get a lot more practical use out of the training then we would have by just covering the regular course content in a large group setting. We had a group of only 4 people and this size made it really comfortable to share experiences/concerns and to experiment with new techniques. Luc was also able to address our individual concerns quite thoroughly which made the course content much more practical

• Sherry Booker, Deb Canada Mar 20, 2017

• Sherry Booker, Deb Canada Mar 20, 2017

• Past Participant, Global Payments Canada Mar 20, 2017

  A third day for more exercises would be helpful. The best thing that I learned was although I knew my personality type, I learned how to stretch it, which will improve my interactions with people. Luc explained topics very clearly. Indulged us going offtrack without losing the focus of the course. He was an excellent instructor. Looking forward to taking other courses with CMC. The location was easy to get to. The food was really good!

• Past Participant, Mitacs Inc. Mar 17, 2017

  The course covered the relevant topics and information that I was hoping to learn. Derek was an excellent facilitator. He has tremendous experience and was able to share it in a way that was applicable to my situation. I enjoyed interacting with him, and he took the time to address all of our questions. 

• Past Participant, Capital Market Authority Mar 17, 2017

   Dr. Mikhail was an amazing instructor with excellent communication skills and a great sense of humor, which made every moment of the course engaging and interesting. Looking forward to take more courses with him and recommending him to my colleagues. Thanks 

• Past Participant, Pacific Salmon Commission Mar 12, 2017

• Sandra F. Mar 12, 2017

  Excellent course and material covered. Very engaging and kept the class moving along at a good pace. I was very happy I signed up for the course as it was exactly what I was looking for.

• Past Participant, Mitacs Inc. Mar 9, 2017

  I thought it was very informative, I would have liked more time for discussion as I felt this was the time some of the subjects really came to life.  Derek was engaging and personable, I really enjoyed the learning and getting to know him and his experiences.  

• Past Participant, Real Estate Council of Ontario (RECO) - Gov of Ont DAA Feb 16, 2017

• Glen T. Feb 16, 2017

  Well laid out curriculum. The facilitator was outstanding. I wish there was a little bit more realistic role playing (under her coaching/guidance) The course was spot on by achieving the overall learning objectives. The instructor was engaging and insightful. Thank you CMC for a very worthwhile course!

• Past Participant, Cancer Care Ontario (CCO) Feb 8, 2017

  Interesting course for new people managers.  Very positive and engaging facilitator. Everybody liked him and the way he presented. 

• Past Participant, Cancer Care Ontario (CCO) Feb 6, 2017

  I recommend there to be more dedicated time for each participant to share examples of struggles we currently face and have the class walk through ways to address it.  

• Lorelei M. Feb 6, 2017

   I thought the course was spectacular, with an amazing facilitator. A must for anyone doing the transition to supervisor. Patrick was someone I would definitely like to connect with in more courses

• Past Participant, DATA Communications Management Feb 6, 2017

  The new video was excellent, it demonstrated the key elements to providing positive and motivating feedback. Patrick was an excellent speaker, he's industry knowledge was very helpful. Thank you.

• Past Participant, Cancer Care Ontario (CCO) Feb 5, 2017

  I felt the first day was not great. I felt the second day was way better. I like the giving feedback section, It was really useful   

• Chimu T. Feb 5, 2017

  One of the best courses I have ever taken. The facilitator was knowledgeable,  spoke in an accessible manner and took each learners goals and industries in to account. The course was located in a location accessible by ttc and go train. The facilitator was extremely knowledgeable, amiable, and presented information in an accessible manner. 

• Past Participant, Equitable Bank Feb 5, 2017

  I enjoyed the video that was shown on the second day of the course. As well, even though I had doubts about the role play, it turned out to be a very useful exercise where I had a chance to apply what was taught in the course, while it was still fresh in my mind.   

• Past Participant, Canadian Partnership Against Cancer (CPAC) Feb 5, 2017

  I felt that for the amount of material the course should be 2.5 days to allow participants to fully engage with the individual and group work. Many of the activities felt a little rushed based on time, but I don't think the instructor could have run the course any more efficiently.  

• Past Participant, Canadian Partnership Against Cancer (CPAC) Feb 5, 2017

  I felt that for the amount of material the course should be 2.5 days to allow participants to fully engage with the individual and group work. Many of the activities felt a little rushed based on time, but I don't think the instructor could have run the course any more efficiently.  

• Past Participant, Cancer Care Ontario (CCO) Feb 5, 2017

  Second day of the course was more useful/applicable/relevant than the first day  The video on the second day was also good. It was focused on how to provide critical feedback to your reports. 

• Past Participant, Cancer Care Ontario (CCO) Feb 4, 2017

  Some of the content was repeated from other course I've taken - Communication model, theories of motivation, so that part I did not find valuable. It seemed that most of the group had learned this before (in PMP prep or other) so i'd suggest not spending much time on it at all. He [the facilitator] was excellent, well prepared and listened really well to questions and comments from the group. Good pace. 

• Past Participant, Cancer Care Ontario (CCO) Feb 2, 2017

  I am moving into a management position soon. So I really didn't know what to expect. I think the video in the course and the self rest were very beneficial.  Very well versed, educated, seasoned, and spoken.  

• Richard M. Jan 24, 2017

  The course had valuable information. Information that I will be able to use at work and even outside of work. Thanks CMC. Peter was a very good trainer. He explained everything very well. He demonstrated great examples on how to apply what we've learnt. He took his time with everyone and answered all our questions. I would highly recommend him. 

• Michelle P. Jan 19, 2017

  Learning about the Myers-Briggs personality types and how they can assist us when dealing with others was invaluable.  I can say without reservation the information received will be a fantastic learning tool   Further, the communication and listening and the 7 rules of corrective feedback portions of the workshop were also enlightening and provided a new way to approach difficult conversations with others.  Liz was engaging and presented the material in an interactive and tangible way. She was fun, energetic and encouraging which made it easier to step outside of our comfort zone and truly embrace the materials presented.   This course provided me with a new understanding of how I interact with others and empowered me.  I can not express how insightful I found the  Myers-Briggs personality types portion of the course.

• Past Participant, Investment Industry Regulatory Organization of Canada (IIROC) Jan 17, 2017

• Past Participant, Real Estate Council of Ontario (RECO) - Gov of Ont DAA Jan 17, 2017

• Past Participant, Canon Canada Inc. Jan 17, 2017

• Past Participant, Real Estate Council of Ontario (RECO) - Gov of Ont DAA Jan 17, 2017

   Liz is a very positive upbeat person, who engaged the group very effectively. I look forward to attending more courses facilitated by her. Great facilitator! 

• Past Participant, DATA Communications Management Nov 23, 2016

  The course was informative and provided a great knowledge base for new managers. Peter was engaging and knowledgeable.  He was Energetic and informative - a great facilitator.  

• Past Participant, Sleeman Breweries Ltd. Nov 23, 2016

  Well engaged instructor providing lots of relevant examples. One of the best courses I attended! Good class size. Amazing instructor! Made the content exciting, allowed everyone to be engaged. 

• Jenna L. Nov 20, 2016

  This course was so powerful. I learned a lot about myself and others. I really feel that this course has prepared me for my transition more than any other resource could. Thank you, Peter! Peter is engaging, enthusiastic, and an overall expert at this subject. One couldn't hope for a better instructor! 

• Past Participant, Trisura Guarantee Insurance Company Nov 20, 2016

  Some of the content seemed to be quite basic - especially the section on communication and the open versus closed ended questions and identifying the issues within example situations.  The instructor did a good job of making this more interesting but for the most part, the course material in this section was too basic. Endless energy and able to maintain interest throughout the two days. I would prefer the course time to be 8:30 - 4:30, simply because of traffic. Would also be beneficial to have people switch who they are sitting with on day 2.

• Past Participant, Office of the Superintendent of Bankruptcy Canada Nov 20, 2016

  A very well presented, intensive, and positive experience from which I can draw on. Peter was an excellent facilitator who provided a meaningful environment from which to gain from all present. 

• Carolyn A. Nov 20, 2016

  the facilitator made this course especially interesting, he was very engaging + shared a ton of his own knowledge!  Peter was very engaging and made the content relevant in a way that I can put to use immediately and effectively.  

• Past Participant, Esri Canada Nov 20, 2016

  Peter was a great instructor, high energy and kept the group focused.    I said "Disagree" to #4 because I think I could have benefited if the course was extended to 3 days.  

• Past Participant, Wakefield Canada Inc. Nov 20, 2016

• Megan M. Nov 20, 2016

  Very interesting material, transitions from topic to topic flowed well Facilitator was awesome, very engaging and has had some interesting experiences that he was kind enough to share. Opening up about his personal experiences with work made it more interesting and kept my attention. He did a fantastic job, and I would be happy to have him as a facilitator again.

• Past Participant, George Brown college of Applied Arts and Technology Oct 16, 2016

  I enjoyed learning about this material and really was impressed with Liz. She is an excellent facilitator and her breadth of knowledge is evident in her delivery.

   

• Past Participant, CBRE Limited Sep 27, 2016

  It was a great course.  Showed me that I was on the right path and helped with how to solve issues in the office!

  Great Communicator was able to fully engage the group.  I learned a lot!

• Michael B. Sep 25, 2016

  Excellent instructor who made the course entertaining and kept us engaged!

• Lee S. Sep 13, 2016

  Karen provided real scenarios that put things into perspective for me.  Karen's knowledge of the material along with her sense of humor kept the team engaged, focused and on track.   

  9-5 start times for me was a little late as it creates a long day trying to fight traffic in the afternoon. I would have preferred at least 8-4.....

• Past Participant, Fresenius Kabi Canada Ltd Sep 13, 2016

• Past Participant, Warner Music Canada Sep 13, 2016

• Past Participant, Town of Caledon Sep 12, 2016

• Past Participant, Paradigm Quest Inc Aug 23, 2016

• Past Participant, Accreditation Canada Aug 23, 2016

• Sarah Jul 5, 2016

  Loved this course. Our instructor was thorough and entertaining. Really helped me understand my working style and compare it to my co-workers

  Would be interested in course on verbal communication and tone. 

• Jane H. Jul 4, 2016

• Mike M. Jun 28, 2016

  The course is targeted for new managers but I feel that all managers could really find value in taking this course.  The concepts and topics were all reinforced with activities and discussion to show the relevance as well as how they can apply to real life scenarios.  I will definitely remember this course material in my everyday life at work.

• Lynda S. Jun 28, 2016

  Very impressed with Karen's wealth of knowledge on this subject.

  It was helpful to hear what our facilitor and fellow students had to share about their challenges/success/failures in managing others. A collaborative learning experience.

  Karen was well prepared and made sure all of our questions were answered.  Very knowledgeable about the subject.  Also appreciated the lunch provided both days.  Well done to everyone

   

• Past Participant, Legal Aid Ontario Jun 27, 2016

• Past Participant, Tacita Capital Inc. Jun 27, 2016

  Karen is real great! Very engaging. Great feedback

   

• Past Participant, DATA Communications Management May 25, 2016

  I enjoyed it and I hope to have the opportunity to take another course.  I enjoyed the smaller class size too.

  The instructor, Karen, was very knowledgeable and provided many relevant examples from her experience.

• Pattie S. May 19, 2016

• Past Participant, City Of Lethbridge May 18, 2016

• Past Participant, Region of Peel (Peel Region) May 16, 2016

• Past Participant, Symcor Inc. May 16, 2016

  I thought Karen did a great job covering the material and provding alot of good personal examples. 

  Enjoyed the ispeak questionaire.  Sometimes the course material was covered too slowly.  I think more content could be included if relevant.

• Past Participant, The Newland Group Ltd May 15, 2016

• Alise R. May 15, 2016

• Past Participant, Scepter Corporation May 15, 2016

  The room condition was cold.   Need more breaks.

• Past Participant, DATA Communications Management May 14, 2016

  Lots of interesting examples/stories to share that helped to cement the principles of the course.

  I have been managing people for a number of years now so most of the topics are things I already deal with. It was a nice refresher and offered some other points for consideration.

• Melody S. May 13, 2016

  Informative, impressive how the assignment accurately defines your style.

  The group discussions with others is beneficial as you see others are dealing with the same issues 

  Throughly enjoyed Karen and her delivery on the course material.  She kept the class engaged and her true examples provided clarity.

  .   

• Past Participant, S&C Electric Canada Ltd. May 12, 2016

  Great instructor and very engaged. Love the stories.

• Past Participant, Angus Consulting Management Limited Mar 31, 2016

  Great experience. Thank you for given me the tools and skills needed to prepare me for my new role.

• Past Participant, Town of Caledon Mar 29, 2016

• Past Participant, CWB Group Industry Services Mar 2, 2016

  This course was all that I expected it to be, and more.

  Deane's knowledge is amazing.  She gave me some very valuable insight.  She is a fascinating woman.

• Tammy B. Mar 1, 2016

  I felt Deane was amazing.  I felt like a sponge just soaking in everything she said.

  This was my first course.  I learned so much from it, and would for sure like to attend more in the future.

  It was excellent, I do not have 1 bad thing to say.

• Derek V. Feb 29, 2016

  The course was great and very relevant to my job. Well put together.

  Deane is an amazing teacher and I would attend any course that she does.

• Past Participant, Habitat for Humanity Feb 1, 2016

• Past Participant, Canadian Partnership Against Cancer Jan 31, 2016

  Both course and facilitator were engaging!

  Facilitator gave a number of examples to illustrate various concepts. I would've liked more information on conducting performance appraisals etc as these are also critical to management.

• Past Participant, Microsoft Canada Inc. Jan 29, 2016

• Past Participant, Torys LLP Jan 29, 2016

• Past Participant, Kinaxis Inc Dec 8, 2015

• Past Participant, Futurpreneur Canada Nov 22, 2015

• Past Participant, Municipal Property Assessment Corporation (MPAC) Nov 22, 2015

  Some concepts around hiring would have been helpful.Spoke from experience which was important

   

• Past Participant, eHealth Ontario Nov 22, 2015

  Brad was an excellent facilitator with deep knowledge and experience. The class was very interesting.Brad was an excellent facilitator. He kept the class motivated and engaged and brought in real world examples.  Thanks Brad

   

• Past Participant, Municipal Property Assessment Corporation (MPAC) Nov 21, 2015

  Bruce was fantastic as keeping the group engaged and on task.    A good pace to the two days.   Bruce did a great job at keeping the group engaged and used great real life examples to show relevance.

   

• Past Participant, Futurpreneur Canada Nov 21, 2015

• Denise L., Nov 20, 2015

  Since I did not know what to expect, I thought the course covered pretty much all of the aspects I was expecting. Bruce was very engaging, very knowledgeable about the content of the course and offered a lot of additional examples for a better understanding.

   

• Past Participant, HollisWealth Nov 10, 2015

• Past Participant, HW Protection Inc. Nov 8, 2015

  I had a good experience at this course.  The facilitator covered the material well and was able to provide helpful answers when questions arose.

   

• Past Participant, Mold-Masters Ltd./Fused Metals Oct 8, 2015

• Past Participant, RM2 Canada Inc. Oct 8, 2015

• Katharine C., Sep 27, 2015

• Past Participant, Harlequin Enterprises Ltd. Sep 24, 2015

• Past Participant, Kinaxis Inc Sep 13, 2015

  Course content was relevant to a new managerLucie took the time necessary to cover the course content, and also provided learnings on additional content that was important to attendees.  Very engaging with the class, very knowledgeable and provided "sticky" information

   

• Past Participant, Kinaxis Inc Sep 13, 2015

• Past Participant, Mental Health Commission of Canada Sep 12, 2015

  Wonderful, knowledgeable, dynamic, honest instructorWonderful, knowledgeable, dynamic, honest instructor

• Past Participant, Mental Health Commission of Canada Sep 12, 2015

  Wonderful, knowledgeable, dynamic, honest instructorWonderful, knowledgeable, dynamic, honest instructor

   

• Past Participant, Municipal Property Assessment Corporation (MPAC) Sep 12, 2015

• Past Participant, Kinaxis Inc Sep 11, 2015

• Past Participant, HW Protection Inc. Sep 10, 2015

  I had a good experience at this course.  The facilitator covered the material well and was able to provide helpful answers when questions arose.
   

• Past Participant, Symcor Inc. Sep 9, 2015

• Past Participant, Mold-Masters Ltd./Fused Metals Sep 9, 2015

• Past Participant, Mold-Masters Ltd./Fused Metals Sep 9, 2015

• Past Participant, RM2 Canada Inc. Sep 9, 2015

• Past Participant Jun 17, 2015

• David D Jun 17, 2015

  The second day was a little rushed but still took away some great tools.

• Andrew D Jun 15, 2015

  Peter did an excellent job brought a lot of pAssion

• Past Participant, Armstrong Partnership LP Jun 9, 2015

  Karen was fantastic

   

• Past Participant Jun 8, 2015

• Past Participant May 26, 2015

• Past Participant May 26, 2015

  I really enjoyed my course.

• Past Participant May 26, 2015

• Past Participant May 26, 2015

• Past Participant May 26, 2015

• Paul H May 26, 2015

• Past Participant May 25, 2015

  I liked it but would have liked more ways to apply the techniques and more guidance on how this could be done from the instructor vs. group brainstorming

• Past Participant Mar 31, 2015

• Past Participant Mar 31, 2015

  For me, one of the most important parts was the very last chapter which ended up feeling rushed and unfortunately tired by the end of the 2nd day.

• Past Participant Mar 31, 2015

  This course and the instructor were excellent.  I was able to learn so much about myself regarding how I communicate with others and my managerial styles and how they impact my colleagues.  I would recommend this to all managers.

• Past Participant, Allianz Global Assistance Mar 23, 2015

• Past Participant, Royal Victoria Hospital Mar 20, 2015

  Excellent course, great instructor , good participatoin by all attendeess. Great inforamtion shared and learned. thank youExcellent, engaging and a wealth of informatin to share

• Mental Health Commission of Canada Mar 19, 2015

  Could incorporate more 21st century challenges, such as managing flexible work arrangements, communicating with technology, etc.Amazing - experience and wisdom.

• Past Participant, Legal Aid Ontario Mar 8, 2015

• Past Participant, Contract Pharmaceuticals Limited Canada(CPL) Mar 8, 2015

• Mandeep K., Mar 7, 2015

  Great teacherVery talented and experienced.

   

• Mandeep K. Mar 4, 2015

• Past Participant, Fronius Canada Ltd Mar 4, 2015

• Deborah G. Mar 4, 2015

• Mark D., Feb 7, 2015

  extremely informative and can be applied profesionally and personally. i enjoyed it very much and i thank you.Marilyn was simply awesome!!!!

   

• Past Participant, Wellspring Pharmaceutical Canada Corp., Feb 5, 2015

• Past Participant, Wellspring Pharmaceutical Canada Corp., Feb 4, 2015

• Past Participant, Dairy Farmers of Ontario Feb 4, 2015

• Nicholas A. Jan 18, 2015

• Laura H., Jan 8, 2015

  I think this is such a valuable course for managers, both new and existing.   The one constructive comment I have is in regards to the notebook. Though the content of the notebook is covered throughout the course, I would have preferred to have the notebook contain articles and other reading material included that was referenced in the course. Karen mentioned that there are some great resources online through CMC's website, but i think it would be beneficial to include some of those resources in the notebook. Karen is great!

   

• Past Participant, Dec 19, 2014

• Phillip C. Dec 14, 2014

• Past Participant, Ontario Securities Commission Dec 8, 2014

• Hank E. Dec 7, 2014

• Jason E. Dec 7, 2014

• Past Participant Nov 10, 2014

• Pam F. Oct 1, 2014

• Past Participant, CFA Society Toronto Oct 1, 2014

• Past Participant, Honda Canada Finance Inc. Sep 30, 2014

• Past Participant Sep 30, 2014

• Katelyn L. Sep 30, 2014

• Eriola Sep 29, 2014

• Past Participant Sep 29, 2014

• Past Participant Sep 29, 2014

• Wendy D. Sep 10, 2014

• Past Participant, Real Estate Council of Ontario Aug 19, 2014

• Past Participant, Horizon Utilities May 25, 2014

• Past Participant, OMVIC Apr 21, 2014

• Paula K. Apr 21, 2014

• Judith M. Apr 20, 2014

• Past Participant, Tyndale University Apr 20, 2014

• Past Participant Apr 19, 2014

• Rhonda K. Apr 17, 2014

• Jessica S. Apr 10, 2014

• Past Participant, Apr 2, 2014

• Eriola Mar 29, 2014

• Past Participant, Canadian Institute for Advanced Research Mar 23, 2014

• Ludmila B. Mar 18, 2014

• Adilson A. Mar 16, 2014

• Clayton N. Mar 16, 2014

• Past Participant, Lufa Farms Feb 24, 2014

• Past Participant, DELAGE LANDEN Dec 26, 2013

• Kelly-Ann N. Dec 18, 2013

• Tom J. Nov 26, 2013

• Line G. Nov 26, 2013

• Sue S. Nov 25, 2013

• Past Participant, MEARIE Group Nov 24, 2013

• Steve C. Nov 24, 2013

• Past Participant, EurOptimum Nov 24, 2013

• Past Participant Nov 19, 2013

• Past Participant, Quickload CEF Inc. Sep 23, 2013

• Ryan L. Sep 21, 2013

• Past Participant, Canada Science and Technology Museum Corporation Sep 9, 2013

• Past Participant Jul 2, 2013

• Past Participant Jul 2, 2013

• Past Participant, OPP Jun 16, 2013

• Past Participant, Amgen Jun 9, 2013

• Past Participant, Infrastructure Health & Safety Association May 28, 2013

• Kyle C. May 26, 2013

• Deanna B. May 26, 2013

• Janice T. May 26, 2013

• Past Participant May 26, 2013

• Past Participant, Enbridge May 24, 2013

• Adeola A. May 20, 2013

• Past Participant, ADP Canada May 5, 2013

• Drew T. May 1, 2013

• Past Participant, Viterra May 1, 2013

• Kim E. May 1, 2013

• Past Participant May 1, 2013

• Past Participant, Bericap Apr 19, 2013

• Past Participant, Leon Frazer & Associates Inc. Apr 6, 2013

• Burghild S. Apr 6, 2013

• Karen M. Mar 17, 2013

• Past Participant Mar 6, 2013

• Past Participant Mar 6, 2013

• Past Participant, Altus Group Mar 6, 2013

• Participant Mar 6, 2013

• Past Participant, Borden Ladner Gervais LLP Mar 3, 2013

• Past Participant, St. Joseph Communications Feb 24, 2013

• Past Participant, Maureen Hannah Feb 24, 2013

• John B. Feb 19, 2013

• Justin A. Feb 14, 2013

• Past Participant, CWB Group Feb 6, 2013

• Past Participant, Ministry of Government Services Feb 6, 2013

• Past Participant, Feb 4, 2013

• Charles S. Jan 22, 2013

• Past Participant, Lafarge Jan 20, 2013

• Robin F. Jan 20, 2013

• Past Participant Jan 20, 2013

• Past Participant, Kroeker Farms Ltd Jan 18, 2013

• Past Participant, Bayer CropScience Jan 9, 2013

• Past Participant, Kinaxis Jan 3, 2013

• Gary N. Jan 2, 2013