Making the Transition to Supervising and Managing Others

  • Management
  • Course Code: 31243

Elevate your skills to a higher level of performance!

Feel empowered to hit the ground running with the skills learned in this course. Be ready to bring your best self to the job, while adopting new habits that will quickly get you on the path to greater success.

In this high-impact, 2-day course, our course leaders will help new managers and supervisors like you avoid common pitfalls. Get the secrets and essential skills of managing people, from delivering corrective feedback and coaching to conflict resolution and delegation. With expertly guided hands-on practice, you’ll gain confidence and know-how you can use right away. You’ll also develop a personalized game plan mapping the steps to help you reap the rewards of being a new supervisor.

How You Will Benefit

  • Create a new game plan for growth
  • Let go of your former role and establish your credibility
  • Adjust your behavioural style to give yourself a winning edge
  • Use the instant feedback model to build a successful coaching relationship
  • Control your emotions and think strategically when dealing with conflicts
  • Be definite and decisive in managing and protecting your time

Course Objectives

  • Understand what your boss, peers and direct reports will expect of you in your new role
  • Identify your personal work style and leverage the styles of those around you
  • Create better connections with those you work with through the use of listening and communication techniques
  • Empower your employees through effective delegation practices
  • Delivery feedback and provide coaching that will correct behaviour and motivate your employees

Course Features

  • Self assessment(s) for insight into individual behaviour and how you work with others
  • Brainstorm activities to encourage the involvement of everyone for creative thinking
  • Structured case study(ies) to apply learning in groups
  • Simulation activities to help transfer learned skills and behaviour to the job


Who Should Attend

Newly appointed or prospective supervisors and managers with less than one year of experience supervising and managing others.


$2,345 Non Member Fee
$2,095 Member Fee

Do you need a different date or location? We offer Courses On Request.

$2,345 Non Member Fee
$2,095 Member Fee

Do you need a different date or location? We offer Courses On Request.

Schedule this course for your team. Click here to get started.
416 Reviews 4 Star

Course Reviews

  • Past Participant, Municipal Property Assessment Corporation Sep 17, 2021

  • Past Participant, Municipal Property Assessment Corporation Sep 17, 2021

    Really informative great teacher going to use every thing I learned to be the best supervisor I can be

  • Jason Boivin, Line Conductor, Soprema Sep 17, 2021

  • Past Participant, Canadian Partnership Against Cancer Aug 17, 2021

    The course was well put together. Peter did a fantastic job facilitating the course and gave ample opportunity to ask questions. I really enjoyed the breakout rooms and having the opportunity to discuss our answers in a group setting. There was no need to be shy as everyone was learning and improving. I do like that the class size was smaller instead of larger. The content was very helpful and easy to understand. I also like how there were minimal amount of handouts, everything was combined into one document.

  • Past Participant, Municipal Property Assessment Corporation Jul 15, 2021

    excellent... Peter did an awesome and kept everyone involved

Stay Connected