Don’t let stress take over! Remain calm, cool and collected in highly intense and difficult work environments.
The pressure of doing more with less resources and tighter timelines can be stressful. Learn how to increase personal and workplace productivity and feel more energized at the end of your day.
Course Features
Any business professional who is experiencing intense emotional and/or stressful situations at work.
Do you need a different date or location? We offer Courses On Request.
Do you need a different date or location? We offer Courses On Request.
When colleagues learn together, everyone benefits!
Connect with an advisor to discuss delivering this course to your team.
Past Participants, Business Development Sep 29, 2025
The course itself was great
Coressa M., Admin Dec 8, 2024
Laurie was truly amazing and more then helpful beyond words, I feel I am able to move forward my stress was reduced first day of class day two I feel lighter like a load has been lifted off my shoulders. again thank you so much Laurie.
Past Participant, Property Manager Sep 30, 2024
Nicole R., Senior Licensing Officer Jul 21, 2024
The entire class was amazing, supportive, caring, authentic group
Shona U., Pension Plan Coordinator Jul 21, 2024
Larysa L., Software Developer Nov 24, 2023
I liked the lector most of all. She organized a nice and interactive material exposure, very positive and professionally equipped. The group was also pleasant to work with and small, just 4 people.
Past Participant, Administrative Assistant Nov 24, 2023
Past Participant, Behaviour Consultant Oct 17, 2023
great instructor, lots of engagement and thought provoking conversation
Philip Crichlow, Zochem Aug 9, 2022
I felt the instructor really made the difference with this course. There were some powerful lessons taught as how to manage stress in life as well as in the workplace. Everything was surgically dissected so it could be digested. He had some great power point slides as well to compliment and send the message home. He did a great job to complete it in two days. If anything i would have preferred the course duration be done over three days to better help my absorption (but that's just me). And by the way he had some great tunes! Great DJ - Phil :)
Past Participant, Iris Power LP Apr 19, 2022
Past Participant, Public Services And Procurement Canada Jan 27, 2022
I really liked Mike's personal experiences. He was really good at keeping the conversation moving.
Karen Wood, Administrative Coordinator, Crown Indigenous Relations and Northern Affairs Canada Jan 27, 2022
Cord Roberts, Project Manager, Strike Group Nov 18, 2021
Phil Rutland, Bilingual Customer Care Associate, Esri Canada Nov 18, 2021
The course was well prepared and Larry was an excellent instructor
Sandra Grunow, Pharmacovigilance Associate,, Boehringer Ingelheim Canada Ltd. Nov 18, 2021
Larry is an engaging instructor. We had a good group as well.
Maurice Dorman, Manager, Office of the Superintendent of Financial Institutions Aug 9, 2021
Ray Kept us engaged. it was nice that it was a smaller class so we were all able to participate
Past Participant, Toronto Real Estate Board Feb 26, 2020
Really helped me see things in a different perspective. Excellent and very understanding
Past Participant, Oxford Properties Group Inc. Feb 26, 2020
Overall, I was very impressed. It provides practical tools that are applicable for all situations - work and personal.
Past Participant, The Gear Centre Group of Companies Feb 26, 2020
I really enjoyed my time with Marilyn. She does a great job of using anecdotes to help bring the ideas taught into a practical application.
Ashling Murphy, Trust Child Care Centres Feb 25, 2020
Marilyn is really great and has such a wealth of knowledge. I feel very grateful to have completed my second course with her. I came thinking I needed to manage everyone else's emotions but learned some very valuable truths about what I have control over and how my response triggers reactions. Do it
Past Participant, Iovate Health Sciences International Inc. Feb 25, 2020
She was very informative and provide personal experiences that helped relate the material. I feel Im better equipped to handle situations more positively in the future
Past Participant, Anishinabek Nation Feb 25, 2020
Enthusiastic Knowledgeable Open to sharing experience Created a safe space for discussion Positive. Good course. I liked that we worked more as a group and not just one on one. I think that improves the types of feedback vs one on one. It can apply both at work and in personal situations.
Past Participant, Watson Building Supplies Dec 2, 2019
Marilyn did a great job but I find this course content quite similar to other courses I have taken with CMC.
Past Participant, BDO Canada LLP Nov 29, 2019
Insightful, definitely worth taking if you ever have to deal with stress in your job or at home. Marilyn did a great job at getting through the course material, while also providing helpful tips & tricks based on her experiences.
Ashleigh Lemieux, easyfinancial Aug 14, 2019
Marilyn was an outstanding facilitator and makes the space a safe and comfortable environment which allows for optimal development. This course is a tough one and she get into what needs to be discussed to make sure the tools provided will be effective. I would recommend this course and this experience to others. I would also be interested in taking other courses your facility provides. I feel a bit more prepared for when it will come time to using the skills and strategies we've discussed. Knowing this will be a constant work is progress is an important step in the learning process as well though and that was a very nice thing to hear. This course exceeded my expectations. Thank you for a wonderful experience.
Past Participant, Assuris Aug 14, 2019
This course was amazing! The Marilyn is second to none. Thank you so much for everything I learned. She truly cares about the students and their success. She made the course life changing. Be open! If you are not ready to talk about yourself than you will not get all the amazing benefits.
Zoe Vander Doelen, OSSTF Aug 13, 2019
I thoroughly enjoyed this course and Marilyn was a fantastic leader who facilitated great productive conversation. She was welcoming and comforting and provided great feedback and information throughout the course. This program will really open your eyes to how others feel and experience their feelings. This is immensely beneficial in a business setting
Past Participant, Black & McDonald May 27, 2019
Great facilitator. Honest, straightforward and down to earth. Workshops with scenarios was useful. Liked the small class size.
Sylvie Fournier, Esri Canada Ltd May 27, 2019
Facilitator made all the difference with her open mind, knowledge of the course and content, relevant examples, made it so easy to share our experiences without feeling scrutinized. Fantastic Karen made it so special. Person with a personality! So easy going and yet was able to keep the program on track, get us back on topic and the size of the classroom was made for all of us to cooperate. Met fantastic people as well. Karen is so entertaining and made we want to carry on with stress management for more than the 2 days allocated. The time flew. Received every bit of information required to support my handling of stress and emotions while at work. Karen's treated us like professionals regardless of our current position and status, she related to everyone actively and carefully.
Past Participant, CPP Investment Board May 26, 2019
Very open. Was able to gain some insight about myself and some good tips to works on. A lot of personal stories. Kept a good pace. Never judged, allowed us to talk. Thanks for the coffee and lunch. Very welcoming and comfortable.
Glen Robillard, OLG May 25, 2019
Past participant, John Howard Society of Thunder Bay & District Aug 15, 2018
Good course
Past participant, CF Industries Aug 14, 2018
Past participant, Black & McDonald Dec 17, 2017
Past Participant, Black & McDonald Dec 17, 2017
Past Participant, Immigration & Refugee Board of Canada Dec 13, 2017
This course was beyond successful thanks to the participants' honesty and openness. It was a great gang, the facilitator was outstanding and so knowledgeable. We were able to add content and the facilitator was able to accommodate rapidly. He is definitely one of CMC's best asset!!! He was so calm and knowledgeable and I loved that he would play music during the breaks to create a healthy ritual of relaxation. I think the food was great but it's really carbs-driven and I wish there would have been more proteins, meaning some cheese cubes or grilled chicken or salmon as a side to the salads. I didn't eat much and still felt sleepy in the afternoon. But we had a great facilitator and it was still fine, I didn't fall asleep.
Past Participant, McKinsey Pricemetrix Inc Dec 13, 2017
Past participant, McKinsey Pricemetrix Inc Dec 13, 2017
Past Participant, Ontario Energy Board Dec 12, 2017
Setting the expectations at the beginning was very helpful. It set us up for frank and helpful group discussions. Peter facilitated those discussions in a way that balanced letting us run with keeping the group moving and giving everyone time. I always recommend CMC. The courses are relevant, the trainings are good and the facilities and food are very good.
Past Participant, Greater Toronto Airport Authority (GTAA) Jun 20, 2017
Past Participant, Oxford Properties Group Inc. Jun 20, 2017
Sheila spoke a little about energy and I wish we had spoken more about that and how to use it more, how to identify it better.
Past participant, First Gulf Development Corp Jun 20, 2017
Sheila spoke a little about energy and I wish we had spoken more about that and how to use it more, how to identify it better.
Past Participant, Durham Medical Clinic Mar 18, 2017
Instructor was enthusiastic and engaging! Made an impact.
Alastair D. Dec 13, 2016
I personally have a hard time talking about my feelings. At first it was hard, but I began to open up towards the end. I've learned that some of my issues are caused by my own actions which was a huge eye opener for me. Thanks Same comment as before it was hard for me to open up. Instructor defienetly help me open up Very eye opening course
Past Participant, Cimpress Windsor Corporation (Formerly Vistaprint) Sep 25, 2016
Past Participant, South Cochrane Addiction Services Sep 13, 2016
Small group is great as there is a higher level of group work and networking. We had a lot of group work and discussions.
Peter is a strong facilitator and I would tak more courses from him. Bravo!!
Past Participant, Kerry's Place Autism Services Mar 15, 2016
Past Participant, Mainstreet Credit Union Mar 15, 2016
Past Participant, Canberra Mar 15, 2016
The course was more interactive and enabled me and other the participants to actively involve in discussions. I am able to use the tools that have been taught to real life scenarios.
Facilitator was energetic and had very through knowledge about the subject and engaged with audience and understood their needs and gave proper solutions.
Past Participant, Ontario Ministry of Education Jun 8, 2015
Past Participant, Edwards Lifesciences (Canada) Inc. MEMBER Jun 3, 2015
Past Participant, CIBC - Toronto Jun 2, 2015
Rita A. Jun 1, 2015
Marilyn was great. She could relate to each experience we present and validate our feelings and concerns.
Margaret C. Feb 2, 2015
One of my favourite courses. Luc was a great facilitator. I was able to use what I learned in a leadership meeting, the day after the course, with excellent results. I highly recommend Canadian Management Centre. Excellent.
Jennifer C. Jun 11, 2014
Past Participant, St Joseph Content Jun 16, 2013
Past Participant, Atlantic Canada Opportunities Agency Jun 16, 2013
Past Participant Jun 14, 2013
Why is managing emotions in the workplace important for professionals?
Emotions influence how people communicate, make decisions and respond to challenges. When emotions are not managed effectively, they can affect collaboration, productivity and workplace relationships. Learning strategies for managing emotions in the workplace helps professionals remain composed, communicate more effectively and handle stressful situations with greater confidence.
How can I improve managing emotions at work during stressful situations?
Stressful situations are common in fast-paced work environments. This program teaches practical techniques for managing emotions at work, including recognizing emotional triggers, pausing before reacting, and choosing responses that support productive conversations and better outcomes.
What skills are included in emotional management skills training?
Emotional management skills training focuses on recognizing emotional patterns, regulating reactions and communicating more effectively during challenging interactions. Participants develop tools for managing frustration and stress, maintaining professionalism under pressure and strengthening their overall emotional intelligence in the workplace.
I sometimes feel frustrated or overwhelmed at work. Will this managing emotions course help?
Yes. Many professionals attend a managing emotions course to learn how to handle frustration, pressure or workplace conflict more effectively. The program provides strategies to stay calm, respond thoughtfully and maintain professionalism even in difficult conversations or high-stress situations.
Does this course address anger management in the workplace?
Yes. While the program focuses broadly on emotional intelligence, it also addresses common challenges such as frustration and anger. Participants learn constructive approaches to anger management in the workplace so they can respond to challenges in a way that supports collaboration and positive working relationships.
How does managing emotions in the workplace training improve teamwork?
When professionals learn techniques for managing emotions in the workplace, they communicate more clearly, handle disagreements more constructively and support a more respectful work environment. These skills help teams work through challenges productively while maintaining strong professional relationships.
