Enhancing Communication Through DiSC®

Understand communication styles and adapt your approach for stronger workplace relationships.

Learn. Apply. Succeed.

  • Understand what drives your own behaviour, including your motivations, priorities and stressors
  • Recognize the communication preferences and needs associated with the four DiSC® styles
  • Appreciate the value different styles contribute to workplace relationships and teams
  • Identify the likely styles and preferences of the people you work with
  • Adapt how you communicate and collaborate with people whose styles differ from your own
  • Improve information sharing, problem-solving and collaboration
  • Strengthen coaching, feedback and performance conversations
  • Develop a shared vocabulary for discussing working styles, differences and team dynamics

Is This Course Right For You?

People who want to better understand their own communication style, recognize the styles of others and adjust how they communicate to work more effectively together.

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The Learning Experience

  • Personalized insight. Complete the DiSC® Classic 2.0 assessment and explore a personalized profile that provides insight into your behavioural and communication style.
  • Interactive, hands-on learning. Explore the four DiSC® styles through guided discussion, group activities and a simulated team task that brings different styles and working preferences to life.
  • Application to workplace relationships. Identify the likely styles and preferences of the people you work with and practice adapting your communication to improve everyday interactions and collaboration.

Duration: 3.5 Hours 
Delivered in classrooms across Canada and virtually. 
Available for private delivery and customizable to match your organization’s needs. 

What People Are Saying

“Very insightful and practical course materials.”

- Christine K.

$499 Non Member Fee
$475 Member Fee
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

$499 Non Member Fee
$475 Member Fee
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Connect with an advisor to discuss delivering this course to your team.

Frequently Asked Questions

 I have heard of DiSC®, but I do not know much about it. Is that a problem?

No. You do not need prior experience with DiSC® to benefit from this course. Enhancing Communication Through DiSC® is designed to help you understand the four DiSC® communication styles, recognize your own workplace communication patterns, and adapt more effectively to the styles of others, so communication becomes clearer, more productive, and less frustrating.

 I know I need to adjust my communication for different people, but I am not always sure how. Will this course help?

Yes. Many professionals know they need to adapt their communication style, but struggle to tell what different people actually need from a conversation. This course gives you a practical framework for recognizing different DiSC® styles and flexing your communication so you can handle meetings, delegation, collaboration, requests, and day-to-day workplace communication more effectively.

 I get along well with some people at work, but with others even simple conversations feel harder than they should. Will this course help?

Yes. This DiSC® communication course helps you understand why some workplace conversations flow easily while others create friction, confusion, or frustration. By learning how different communication styles affect how people listen, respond, make decisions, and process information, you can adjust your approach and communicate more effectively with a wider range of colleagues, team members, and stakeholders
 

 I have done personality or style tools before, and nothing really changed afterward. How is this course different?

That usually happens when a style tool stays at the level of self-awareness and never gets translated into everyday behaviour. This DiSC® course goes further by showing you how to identify likely communication styles in others, think through how your message may land, and practice adapting your communication in real workplace situations. The goal is not just insight, but better communication, stronger collaboration, and fewer repeated misunderstandings at work.

 Our team is capable, but people approach communication very differently and that can make collaboration harder than it needs to be. Is this a good team course?

Yes. This course is a strong fit for teams that do good work but would like to improve communication across different working styles. It gives teams a shared language for understanding DiSC® communication styles, improving team communication, and creating better alignment without reducing people to labels or turning differences into conflict.

 How is this course different from Building Better Work Relationships or How to Communicate with Diplomacy, Tact and Credibility?

Choose Enhancing Communication Through DiSC® when the main challenge is style difference, communication friction, or not knowing how to adapt your message to different people. Choose Building Better Work Relationships when the deeper issue is trust, tension, or strain in the relationship itself. Choose How to Communicate with Diplomacy, Tact and Credibility when the need is to improve tone, judgment, and professional presence so your message comes across with more polish and credibility.

 Is this DiSC® communication course for managers only?

No. This workplace communication course is useful for both managers and individual contributors. It is especially valuable for professionals who need to adapt their communication across colleagues, direct reports, leaders, clients, or cross-functional stakeholders with different communication styles and working preferences.

 Do I complete a DiSC® assessment as part of the course?

Yes. The course includes a DiSC® profile that helps you better understand your own behavioural and communication style. You then use that insight to recognize different DiSC® styles in others and improve how you communicate, collaborate, and respond across a variety of workplace situations.

 What will I be able to do differently after the course?

After this DiSC® communication training, you will be better able to recognize how communication style affects how messages are sent and received, identify likely styles in others, and adapt your own communication to improve clarity, responsiveness, and collaboration. In practical terms, that can mean fewer misunderstandings, smoother working relationships, and more effective communication across different personalities and work styles.

Canadian Management Centre Also Recommends:

  • How To Communicate with Diplomacy, Tact and Credibility

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  • Communicating Up, Down and Across the Organization

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Course Reviews

4.5 ★★★★★★★★★★ 32 Reviews

Recent Reviews

  • Tiara M., Specialist, Producer Relations Jul 9, 2026

    Anne was a great instructor!

  • Christine K., Senior Accountant Reporting & Regulatory Jul 9, 2026

    Very insightful and practical course materials.

  • Past Participant, HR Generalist Feb 26, 2026

    small group was good format to ensure participation from all members.

  • Past Participant, Manager, Library Services Feb 26, 2026

  • Rafael F., Solutions Delivery Engineer Sep 17, 2025

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