Powerful Communication Techniques

This online communication skills training can help you be more effective within any organization.

Your ability to communicate can make or break your career. Here is your chance to increase your effectiveness and find your best voice—even when you're under pressure. Learn how to engage in clear, two-way communication to convey information...ideas...and feelings. Discover how to choose and use the most appropriate words and tone for every business interaction. Acquire the tools to craft each message with the audience in mind. Adopt the right mindset for success. And take specific action steps to enable others to receive your messages positively.

How You Will Benefit

  • Understanding the complex interplay between speaker, audience, relationship, and context in the communication process
  • Determining root causes of miscommunications - and ways to neutralize them in the future
  • Identifying and removing roadblocks to effective communication
  • Tactics for beginning afresh after a communication misfire
  • Knowing your personal communication style – and nuancing it successfully for others
  • Explore the power of nonverbal cues as a crucial part of communication
  • Mastering the 3 V’s of nonverbal communication: Visual, Verbal and Vocal
    Recognizing how differences in culture, gender, age and other factors contribute to communication
  • Avoiding loaded words and “hot-button” language
  • Exploring the Know-Feel-Do Model of communicating: crafting more effective messages by imagining how the recipient will take what you say

Live Online classes are delivered in partnership with American Management Association.

 

 
$279 Non Member Fee
$249 Member Fee

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Connect with an advisor to discuss delivering this course to your team.

42 Reviews 5 Star

Course Reviews

  • Past Participant, Academic Support Staff Apr 15, 2024

    The speaker was engaging and provided concrete examples that are applicable in real life situations

  • Carol R., Administrative Assistant Apr 15, 2024

    Darren was very informative, engaging and very personable.

  • Don P., Service Coordinator, Home to School Division Apr 15, 2024

  • Past Participant, Service Coordinator, Home to School Division Apr 15, 2024

  • Past Participant, Senior Project Officer Mar 14, 2024

    The instructor used great examples, spoke at a pace that was easy to follow and understand, included humor in his teachings.

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