Feel empowered when called upon to “stand and deliver” in spontaneous moments.
It’s happened to all of us—you’re asked to give a project update unexpectedly during a meeting, stopped in the hallway with an important question or are cornered in a challenging conversation. You can’t plan for these unrehearsed events, but you can take steps to always be confident and ready when they do happen by learning effective in-the-moment strategies.
Course Features
Want a better sense of what learning with CMC is like? Learn more about the CMC Classroom Experience.
All business professionals at any point in their careers who need to develop and improve their in-the-moment communication capabilities and confidence.
Do you need a different date or location? We offer Courses On Request.
Do you need a different date or location? We offer Courses On Request.
When colleagues learn together, everyone benefits!
Connect with an advisor to discuss delivering this course to your team.
I sometimes struggle to respond clearly when I’m put on the spot. Can this course help?
Yes. This program helps professionals communicate more effectively in unplanned situations such as meetings, conversations with leadership or unexpected questions. You will learn techniques for organizing your thoughts quickly so you can respond clearly and confidently in the moment.
What skills will I develop in this communication training?
Participants develop practical communication skills including thinking quickly, structuring responses, listening actively and responding clearly during real-time conversations. The course also helps professionals stay focused and communicate effectively even when discussions become complex or high pressure.
Who should attend this communication course?
This course is ideal for managers, team leaders, project professionals and anyone who needs to communicate clearly in meetings, discussions or spontaneous workplace situations. If your role requires quick thinking and clear communication, this program can help strengthen those abilities.
How can I improve my ability to communicate under pressure?
Improving communication under pressure requires learning how to pause, organize your thoughts and focus on the key message you want to convey. This course provides practical frameworks and exercises that help professionals respond thoughtfully rather than react impulsively.
Will this course help me handle difficult conversations more effectively?
Yes. Participants learn techniques for managing unexpected questions, addressing concerns and responding professionally during challenging conversations. These skills help maintain clarity and composure even when discussions become tense.
How is communicating in the moment different from traditional presentation skills?
Presentation training focuses on planned communication. This course focuses on real-time interactions where you must listen, think and respond immediately. The goal is to help professionals communicate clearly and confidently in everyday workplace conversations.
Participants say Effectively Communicating in the Moment is engaging, relevant, and useful for improving how they handle workplace conversations. They describe gaining practical communication techniques for navigating positive and difficult discussions, distinguishing facts from emotions, and presenting themselves more effectively at work. Participants also valued the interactive format, group activities, and opportunities to apply the material in ways that felt connected to both professional and personal situations. Many comments note that the learning experience was supported by clear, engaging facilitation that helped make the content easy to follow and kept participants involved.
Mary S., Advisor Jan 28, 2026
Great!
Past Participant, Senior Mechanical Design Engineer Oct 16, 2025
Monica N., Senior Funding Coordinator Oct 16, 2025
The flow of the course was paced well with relevant information that I felt I could use in my day to day work. Some parts were a re-iteration of previous material I have been exposed to but with a new twist, as well as some new pointers on how to handle the "new" current work environment.
Jason M., Publications Project Specialist Oct 16, 2025
Dr Lew did an excellent job.
Past Participant, Quality Assurance Manager Oct 16, 2025
