This Special Management Edition of the CMC Quarterly explores how management is evolving and why many employees still feel disconnected from their managers. Grounded in global research and expert insight, it focuses on engagement, modern management practices, and the human side of leading in a technology-driven workplace.
Many managers believe they are communicating clearly and staying engaged with their teams. Employees often experience something different. This gap between intention and perception is at the centre of this Special Management Edition of the CMC Quarterly.
Through research findings and practical perspectives, this issue examines how management expectations have changed and what leaders can do to stay effective, human, and connected in today’s workplace.
Themes Explored in This Edition
Global Research into the Manager–Employee Engagement Gap
Global research highlights a persistent disconnect between how managers view their engagement and how employees experience it, with communication, visibility, and support playing a central role.
Redefining Management
Articles explore how management is shifting from command-and-control toward coaching, empathy, and shared learning.
Equipping the Modern Manager
This section focuses on the skills, habits, and tools managers need to lead effectively across change, generations, and competing priorities.
Humanity and Technology
As AI and digital tools reshape work, this theme reinforces the importance of leading with clarity, trust, and a strong human connection.
Read the Special Management Edition
The full Special Management Edition of the CMC Quarterly is available below. For the best reading experience, we recommend viewing it in full screen or open in a new browser to download.
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