Navigating Microsoft 365 Copilot in Outlook

Reduce inbox overload and communicate more effectively using Microsoft 365 Copilot in Outlook.

Email remains one of the most time-consuming and stressful parts of the modern workday. Microsoft 365 Copilot in Outlook helps professionals move from inbox overload to actionable communication by using AI to summarize, prioritize, draft and coach emails and meetings directly where work happens.

In this hands-on course, participants learn how to use Microsoft 365 Copilot in Outlook to manage email, meetings and calendars more efficiently and confidently. The session focuses on practical, real-world scenarios such as summarizing long email threads, drafting and rewriting messages, preparing meeting follow-ups, and improving tone, clarity and responsiveness using natural language prompts.

How You Will Benefit

  • Gain control of your inbox by learning how Copilot summarizes long email threads, highlights action items and helps prioritize messages
  • Save time drafting and responding to emails using Copilot to generate, rewrite and refine messages based on purpose, audience and tone
  • Improve communication quality by using Copilot’s email coaching features to make messages clearer, more concise and more professional
  • Enhance meeting effectiveness by generating meeting summaries, creating follow-up emails, and scheduling support directly from Outlook
  • Learn practical prompt-writing techniques tailored specifically to Outlook scenarios, including email, meetings and calendar management
  • Build confidence using Microsoft 365 Copilot in Outlook while understanding its limitations, troubleshooting common issues and applying responsible-use practices
     
 

Who Should Attend

This course is especially valuable for individual contributors, managers, project team members and business professionals who rely heavily on email but have not yet used Microsoft 365 Copilot to streamline workflow.

Those without a Copilot license can still benefit from live demonstrations, examples and reusable prompting frameworks, but it’s highly recommended that you have a Microsoft Copilot license for the optimal learning experience. 
 

 

$399 Non Member Fee
$359 Member Fee
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Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Connect with an advisor to discuss delivering this course to your team.

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