How to Use AI Tools with Confidence: A Hands-On Workshop
Explore AI tools. Practice real applications. Build confidence.
Learn. Apply. Succeed.
- Understand the fundamentals of generative AI, including how large language models work, their capabilities and limitations, and the differences between commonly used AI tools.
- Develop more effective prompts by providing clear instructions, relevant context and examples, and refining responses to improve the usefulness of AI-generated content.
- Gain hands-on experience using generative AI tools to explore practical applications and discover how they can support everyday workplace tasks.
- Explore how to create and customize a simple AI chatbot using no-code tools, and identify potential applications within different business functions.
- Experiment with AI image-generation tools, including techniques for creating and modifying visual content for workplace communications and other business needs.
- Discover how generative AI can support business communications, content creation and productivity, including emerging applications involving video, audio and automation.
- Recognize risks associated with AI-generated content, including inaccurate information, deepfakes, copyright considerations and the importance of organizational AI policies.
- Identify opportunities to use generative AI more effectively at work while considering its evolving capabilities, responsible use and the need for human oversight.
For the best hands-on experience, participants are strongly encouraged to have access to a generative AI tool, such as ChatGPT, before attending.
Is This Course Right For You?
Professionals, supervisors and managers who want to build practical confidence using generative AI tools in the workplace. Suitable for those who are relatively new to AI as well as those who have experimented with tools such as ChatGPT and want to expand their understanding of prompting, chatbots, content creation and business applications. No technical or programming background is required.
The Learning Experience
- Build a practical understanding of generative AI. Explore commonly used AI tools, how large language models work and effective prompting techniques through instructor demonstrations, guided discussion and individual practice.
- Experiment with real-world applications. Participate in hands-on activities involving prompts, chatbot creation and AI-generated images, while exploring potential uses across different business functions.
- Explore opportunities and risks. Examine emerging AI capabilities, discuss responsible use and organizational considerations, and identify ways to begin applying the learning in everyday work.
Duration: 3 Hours
Delivered in classrooms across Canada and Live Online.
Available for private delivery and customizable to match your organization’s needs.
-
DateLocationTime
-
Nov 19, 2026 - Nov 19, 2026Live Online12:00 PM – 3:00 PM (ET)
-
Dec 8, 2026 - Dec 8, 2026Live Online11:00AM – 2:00 PM (ET)
-
Jan 22, 2027 - Jan 22, 2027Live Online1:00 PM – 4:00 PM (ET)
-
Feb 11, 2027 - Feb 11, 2027Live Online2:00 PM – 5:00 PM (ET)
-
Mar 11, 2027 - Mar 11, 2027Live Online11:00 AM – 2:00 PM (ET)
-
Apr 13, 2027 - Apr 13, 2027Live Online1:00 PM – 4:00 PM (ET)
-
May 20, 2027 - May 20, 2027Live Online2:00 PM – 5:00 PM (ET)
-
Jun 17, 2027 - Jun 17, 2027Live Online1:00 PM – 4:00 PM (ET)
-
Jul 14, 2027 - Jul 14, 2027Live Online2:00 PM – 5:00 PM (ET)
-
Aug 18, 2027 - Aug 18, 2027Live Online2:00 PM – 5:00 PM (ET)
-
Sep 15, 2027 - Sep 15, 2027Live Online1:00 PM – 4:00 PM (ET)
-
Oct 14, 2027 - Oct 14, 2027Live Online11:00 AM – 2:00 PM (ET)
-
Nov 18, 2027 - Nov 18, 2027Live Online12:00 PM – 3:00 PM (ET)
-
Dec 7, 2027 - Dec 7, 2027Live Online11:00 AM – 2:00 PM (ET)
Do you need a different date or location? We offer Courses On Request.
Build AI confidence across your team. Explore practical applications. Support responsible adoption.
As generative AI becomes part of everyday work, organizations need employees who understand what these tools can do, how to use them effectively and where human judgement remains essential. Without that foundation, teams may miss opportunities to improve productivity or introduce unnecessary risks through inconsistent or inappropriate use.
Canadian Management Centre can deliver How to Use AI Tools with Confidence as private corporate training, helping employees explore AI capabilities, practice prompting and other hands-on applications, and consider opportunities relevant to their work. The workshop also encourages discussion about responsible use, organizational policies and the implications of emerging AI tools.
Connect with an advisor to discuss private corporate training for your organization.
Frequently Asked Questions
Is this AI workshop suitable for beginners?
Yes. How to Use AI Tools with Confidence is designed for professionals who are relatively new to generative AI, as well as those who have experimented with tools such as ChatGPT and want to develop more practical skills. The workshop introduces foundational concepts before moving into guided exercises and workplace applications. No technical background or programming experience is required.
What AI tools will I learn to use in this workshop?
The workshop introduces a range of generative AI tools used for text, images and business communications, including platforms such as ChatGPT and other commonly used AI applications. Participants explore how these tools work, compare their capabilities and consider where they can be useful in everyday work. Specific tools may vary as AI technology continues to evolve, but the emphasis is on developing practical skills that can transfer across platforms.
Will I get hands-on experience using AI tools?
Yes. This is an interactive workshop that combines instructor demonstrations, practical exercises and group discussions. Participants practice writing and refining prompts, explore creating a simple AI chatbot using no-code tools, and experiment with generating images. These activities provide opportunities to apply what they're learning rather than simply watching demonstrations.
Will I learn how to write better prompts for ChatGPT and other AI tools?
Yes. Effective prompting is part of the workshop. Participants learn how to provide clearer instructions, relevant context and examples, and how to refine prompts to improve AI-generated responses. These techniques can be applied to workplace activities such as developing content, generating ideas and exploring solutions to business challenges.
Do I need a paid ChatGPT subscription or other software to participate?
For the best hands-on experience, participants are strongly encouraged to have access to a generative AI tool, such as ChatGPT, before attending. Some advanced features, including certain chatbot customization capabilities, may depend on the platform and subscription level.
How does the workshop address responsible AI use in the workplace?
The workshop explores important considerations when using generative AI professionally, including inaccurate or misleading content, AI-generated images and deepfakes, copyright concerns and organizational AI policies. Participants discuss how to recognize potential risks, evaluate AI-generated outputs and make informed decisions about appropriate workplace applications. The emphasis is on using AI tools productively while maintaining human judgement and accountability.
Canadian Management Centre Also Recommends:
Course Reviews
Recent Reviews
-
Past Participant, Campus Alberta Transitions Coordinator Jul 14, 2026
This course was very informative on how to make the best use of AI tools. I am going to start utilizing tips and tools from course right away.
-
Past Participant, Regional Hub Business Manager Jun 17, 2026
-
Past Participant, Regional Hub Manager Jun 17, 2026
The facilitator tailored the course to the people attending.
-
Past Participant, Therapeutic Specialist May 20, 2026
great facilitator
-
Raghbir G., Test Lead May 20, 2026
the instruction was very knowledgeable
