Is it just me?
I can't tell you the number of times I've sat in a presentation delivered by a senior executive who invariably uses a phrase that really gets under my skin. As the speaker begins to extol the importance of innovation and talent I can feel it coming. As they continue on to talk about the importance of having engaged and dedicated employees I look around the room and see faces beginning to light up - in particular those of my colleagues in Human Resources. Finally, as the speaker reaches the crescendo of praise for the workforce, I have actually found myself gripping the edge of my conference room chair as those inevitable words are uttered:
