Leading with Emotional Intelligence

Inspire, support and influence team members and external customers through EI.

The best practices and core competencies of emotional intelligence (EI) are at the heart of successful leadership. Every leader must have strong and impactful relationships so their organizations can be highly effective, fast reacting, and innovative. This course uses an integrated competency approach to help you develop this crucial skill. You’ll also get hands-on opportunities to practice and apply methods for consistently using emotional intelligence (EI).

How You Will Benefit

  • Recognize and consciously use emotional data to create and maintain productive workplace relationships and team environments
  • Manage and adapt emotional behaviours that impact leadership in a variety of workplace situations
  • Integrate empathy to promote strong relationships
  • Apply collaborative, inclusive and creative communication practices 
  • Gain emotional insights to understand and implement change
  • Implement emotionally intelligent motivational skills to achieve team results
  • Lead powerfully with presence and impact
  • Gain valuable emotional insights and awareness to inspire and maintain productive relationships 
  • Manage and adapt emotional behaviors that expand your sphere of credibility and influence  
  • Use empathy to promote strong relationships
  • Apply collaborative, inclusive and creative communication practices
  • Harness emotionally intelligent motivational skills to achieve team results

Course Features

  • Personal Listening Profile® assessment – learn your preferred listening style and how that impacts your communication and relationship with others
  • Dealing with Conflict Instrument – understand how different conflict-handling styles affect interpersonal and group dynamics—and learn to choose the appropriate style for any situation
  • Self-reflection exercises to enhance self-awareness and gain insight into your behaviour
  • Worksheets and exercises to enhance participation and learning
  • Group activities to help transfer learned skills and behaviour to the working world
 

Who Should Attend

Leaders and managers who need to create a healthy, productive workplace and organizational culture by enhancing their overall effectiveness through EI.

Live Online classes are delivered in partnership with American Management Association.

 

$2,995 Non Member Fee
$2,695 Member Fee
  • Date
    Location
    Time

Do you need a different date or location? We offer Courses On Request.

$2,995 Non Member Fee
$2,695 Member Fee
  • Date
    Location
    Time
  • Oct 23, 2024 - Oct 25, 2024

    Oct 23 11:00 AM - 7:00 PM
    Oct 24 11:00 AM - 7:00 PM
    Oct 25 11:00 AM - 7:00 PM

    Live Online
    11:00 AM – 7:00 PM (ET)
  • Nov 6, 2024 - Nov 8, 2024

    Nov 06 10:00 AM - 6:00 PM
    Nov 07 10:00 AM - 6:00 PM
    Nov 08 10:00 AM - 6:00 PM

    Live Online
    10:00 AM – 6:00 PM (ET)
  • Nov 13, 2024 - Nov 15, 2024

    Nov 13 9:00 AM - 5:00 PM
    Nov 14 9:00 AM - 5:00 PM
    Nov 15 9:00 AM - 5:00 PM

    Live Online
    9:00 AM – 5:00 PM (ET)
  • Dec 2, 2024 - Dec 4, 2024

    Dec 02 11:00 AM - 7:00 PM
    Dec 03 11:00 AM - 7:00 PM
    Dec 04 11:00 AM - 7:00 PM

    Live Online
    11:00 AM – 7:00 PM (ET)
  • Dec 11, 2024 - Dec 13, 2024

    Dec 11 10:00 AM - 6:00 PM
    Dec 12 10:00 AM - 6:00 PM
    Dec 13 10:00 AM - 6:00 PM

    Live Online
    10:00 AM – 6:00 PM (ET)
  • Jan 15, 2025 - Jan 17, 2025

    Jan 15 10:00 AM - 6:00 PM
    Jan 16 10:00 AM - 6:00 PM
    Jan 17 10:00 AM - 6:00 PM

    Live Online
    10:00 AM – 6:00 PM (ET)
  • Jan 29, 2025 - Jan 31, 2025

    Jan 29 9:00 AM - 5:00 PM
    Jan 30 9:00 AM - 5:00 PM
    Jan 31 9:00 AM - 5:00 PM

    Live Online
    9:00 AM – 5:00 PM (ET)
  • Feb 5, 2025 - Feb 7, 2025

    Feb 05 9:00 AM - 5:00 PM
    Feb 06 9:00 AM - 5:00 PM
    Feb 07 9:00 AM - 5:00 PM

    Live Online
    9:00 AM – 5:00 PM (ET)
  • Feb 27, 2025 - Mar 7, 2025

    Feb 27 11:00 AM - 5:00 PM
    Feb 28 11:00 AM - 5:00 PM
    Mar 06 11:00 AM - 5:00 PM
    Mar 07 11:00 AM - 5:00 PM

    Live Online
    11:00 AM – 5:00 PM (ET)
  • Mar 31, 2025 - Apr 2, 2025
    Live Online
    8:00 AM – 4:00 PM (ET)
    SOLD OUT
  • Apr 2, 2025 - Apr 4, 2025

    Apr 02 9:00 AM - 5:00 PM
    Apr 03 9:00 AM - 5:00 PM
    Apr 04 9:00 AM - 5:00 PM

    Live Online
    9:00 AM – 5:00 PM (ET)
  • Apr 23, 2025 - Apr 25, 2025

    Apr 23 10:00 AM - 6:00 PM
    Apr 24 10:00 AM - 6:00 PM
    Apr 25 10:00 AM - 6:00 PM

    Live Online
    10:00 AM – 6:00 PM (ET)
  • May 19, 2025 - May 21, 2025

    May 19 9:00 AM - 5:00 PM
    May 20 9:00 AM - 5:00 PM
    May 21 9:00 AM - 5:00 PM

    Live Online
    9:00 AM – 5:00 PM (ET)
  • Jun 23, 2025 - Jun 25, 2025

    Jun 23 9:00 AM - 5:00 PM
    Jun 24 9:00 AM - 5:00 PM
    Jun 25 9:00 AM - 5:00 PM

    Live Online
    9:00 AM – 5:00 PM (ET)

Do you need a different date or location? We offer Courses On Request.

When colleagues learn together, everyone benefits!

Explore our onsite training options or to inquire about scheduling this course for your team, click here.

 

 

This course supports the following Organizational Impact Areas:

  • Employee Engagement - enhancing collaboration, connection and culture
119 Reviews 4 Star

Course Reviews

  • Tanya D., Site Administrator Aug 4, 2024

    Very engaging; great to hear the prospective of others and their "real-world" problems. The facilitator was highly engaging and very helpful

  • Vivek M., Supervisor Mar 27, 2024

  • Past Participant, Sales Lead Mar 27, 2024

    Sherry did a phenomenal job. She was very engaging & gave many different tactics I could see myself immediately using to improve my management style.

  • Andrea H., Operations Supervisor Mar 27, 2024

  • Krista H., Manager, Patient Services Jan 31, 2024

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