Quick Summary: Peer-to-peer conversations can be challenging because the power dynamics are different. Learn how to approach these discussions with clarity, empathy, and purpose through three practical steps shared by Canadian Management Centre facilitator Jessica Ferguson.
When it comes to difficult conversations, talking to a peer can feel especially tricky. Without the authority of a manager or the responsibility of a direct report, the balance shifts—and so does the approach.
In this short video, Canadian Management Centre facilitator Jessica Ferguson shares three practical steps to help you navigate peer conversations with more confidence and clarity.
What You’ll Learn
- How to clarify your personal motivation before the conversation
- Why establishing mutual understanding is critical for success
- What mindset helps you truly listen and move the discussion forward
Download the Quick Guide: Navigating Peer Conversations — a printable summary of these tips so you’re ready whenever a challenging conversation comes up.
Frequently Asked Questions
Why are peer conversations often more difficult than others?
Because there’s no clear hierarchy, it can be harder to set boundaries or manage differing opinions. Understanding your motivation and shared goals helps ease tension and keep the discussion productive.
How can I stay calm during a tough peer conversation?
Take a moment beforehand to ground yourself. Focus on curiosity and collaboration rather than trying to “win” the discussion.
What if the conversation doesn’t go as planned?
Follow up later when emotions have cooled. Reinforce your intent to work well together and clarify any misunderstandings to rebuild trust.
