Give Feedback They Can Act On

By Canadian Management Centre

Summary: Useful feedback helps someone understand what worked, why it mattered, and what to do next. Use these examples and prompts to make feedback clearer and easier to apply in everyday work.

You’ve probably been asked to “be more proactive” or told that something “needs more detail,” then wondered what that would actually look like.

Even “great job” can leave you unsure which part worked well.

When it’s your turn to give feedback, help the other person understand what worked well, what to keep doing, or what to try differently next time.

Give them something to go on

Being specific makes your feedback easier to use. You can keep it brief:

Instead of Try
“Great presentation.” “Putting the recommendation first made your presentation easy to follow. Keep that approach.”
“This needs more detail.” “Could you add a cost comparison? That will help us choose between the two options.”
“Be more proactive.” “When a deadline looks uncertain, please flag it early so we have time to adjust.”

When you’re deciding what to say, consider:

  • What did you notice?
  • Why does it matter?
  • What would you like them to keep doing, change, or try next?

You can often cover this in a sentence or two.

Leave room for their perspective

When you’re asking for a change, a simple “What do you think?” or “What would help?” gives the other person a chance to respond.

You might learn something that changes your view or makes the next step easier.

Use it in everyday work

Whether you’re helping an employee develop or sharing observations with a colleague, you don’t have to save feedback for a formal review. Give it while the work is still fresh and there’s an opportunity to use it.

Keep a few examples handy

Download the quick reference for everyday examples and sentence starters you can use when giving feedback.

Download the feedback quick reference 

Frequently Asked Questions

 How do I give constructive feedback at work?

Describe what you noticed, explain why it matters, and make the next step clear. Focus on something the person can change or repeat, such as adding missing information or keeping an approach that worked well.

 What are some examples of actionable feedback at work?

“Could you add a cost comparison? That will help us choose between the two options.” Another example is: “When a deadline looks uncertain, please flag it early so we have time to adjust.”

 How do I give feedback to a coworker?

Be specific about the work and how it affects your shared task. Explain what would help, then leave room for their perspective by asking “What do you think?” or “What would help?”

 How do I give positive feedback at work?

Tell the person what worked and why it helped. Instead of “Great presentation,” try: “Putting the recommendation first made your presentation easy to follow. Keep that approach.”

 What can I say when giving feedback at work?

Try “I noticed…,” “That helped because…,” or “Could you…?” to explain what worked or what needs to change. Follow with a specific detail, and invite their perspective with “What do you think?” or “What would help?”

 When should I give feedback at work?

Give feedback while the work is still fresh and the person has an opportunity to use it. Everyday feedback doesn’t need to wait for a formal performance review.

 What makes feedback unhelpful?

Feedback is unhelpful when it’s vague and leaves the person unsure what to do next. They should understand what you mean and how they can apply it to their work.

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